Atera
8.2/10
MSP Compared score
- Starting price
- $129/tech/mo
- Reviews
- 4.6/5 (~800 G2 reviews)
- Free trial
- 30 days
- Deployment
- Cloud
- Best for
- Lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price
Best RMM Software · 2026
Atera vs 
Autotask PSA Atera vs Autotask PSA: on our data-weighted scoring, Atera edges ahead (8.2 vs 6.9/10). Atera starts at $129/tech/mo and is best for lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price; Autotask PSA starts at Custom quote and is best for MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools. Choose Atera for the stronger overall track record; consider Autotask PSA if its pricing model or fit matches your environment better. Side-by-side table below.
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Autotask PSA
6.9/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.0/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud
- Best for
- MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Atera | Autotask PSA |
|---|---|---|
| Editorial | 8.2 | 6.9 |
| User reviews | 9.2 | 8.0 |
| Adoption | 7.7 | 7.0 |
| Affordability | 1.2 | 5.0 |
| Feature breadth | 6.0 | 5.0 |
| Ease of trial | 6.0 | 3.0 |
Atera vs Autotask PSA: head-to-head
| Atera | Autotask PSA | |
|---|---|---|
| Starting price | $129/tech/mo | Custom quote |
| Pricing model | per technician | quote |
| Free trial / tier | 30 days | — |
| Best for | Lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools |
| Deployment | Cloud | Cloud |
| G2 rating | 4.6/5 (800) | 4.0/5 (450) |
| Capterra rating | 4.6/5 (400) | — |
| Our score | 8.2 | 6.9 |
Choose Atera if…
You need lean msps and it teams wanting all-in-one rmm+psa at a flat per-tech price.
✓ Pros
- Per-technician pricing = predictable cost
- Unlimited endpoints
- All-in-one for small MSPs
✕ Cons
- Per-tech model pricey for few-tech/many-device shops
- Add-ons (Copilot
- network discovery) cost extra
- Less depth than enterprise RMM
Choose Autotask PSA if…
You need msps wanting a robust cloud psa tightly tied to datto/kaseya tools.
✓ Pros
- Strong reporting
- Reliable cloud PSA
- Datto/Kaseya integration
✕ Cons
- Quote pricing
- UI dated
- Kaseya licensing
In depth
Pricing
| Model | Atera | Autotask PSA |
|---|---|---|
| Approach | Per-technician (fixed) | Custom quote |
| Entry Cost | $129/tech/mo (annual) | Not published |
| Tiers | Pro ($129), Growth ($179), Power ($209), Superpower (custom) | Single tier (quote-based) |
| Trial | 30 days | Not specified |
| Billing | Annual or monthly | Annual |
Verdict: Atera wins on price transparency and predictability. You know exactly what you’ll pay per tech. Autotask’s quote model makes budgeting harder, though it may offer better value for large deployments with heavy customization.
Features & Deployment
Both are cloud-only platforms, but their scope differs significantly.
Atera bundles RMM + PSA + helpdesk into one:
- Remote access (via Splashtop)
- Patch management
- Unlimited devices per technician
- AI Copilot (add-on)
- Billing/invoicing
Autotask PSA focuses on pure PSA strength:
- Ticketing with SLA management
- Time and billing workflows
- Project and resource planning
- Advanced dashboards
- Kaseya/Datto ecosystem integration
Verdict: Atera is an all-in-one for small MSPs avoiding tool sprawl. Autotask is a specialized PSA best paired with separate RMM—ideal if you already use Datto or need deeper project management.
Ratings & Reviews
| Platform | G2 Score | Reviews | Capterra |
|---|---|---|---|
| Atera | 4.6/5 | 800 | 4.6/5 (400) |
| Autotask PSA | 4.0/5 | 450 | — |
Atera leads on user sentiment across both platforms. Autotask’s lower G2 score reflects complaints about dated UI and the overhead of Kaseya licensing.
Our Scores: Atera 8.2 | Autotask 6.9
Verdict
Choose Atera if:
- You’re a lean MSP with few techs managing many devices
- You want one bill, one login, one vendor
- Predictable per-technician pricing appeals to you
- You don’t need enterprise-grade project management
Choose Autotask PSA if:
- You’re already embedded in the Kaseya/Datto stack
- You need industrial-strength reporting and billing workflows
- You have a separate RMM and want PSA specialists
- Budget opacity doesn’t scare you (you negotiate anyway)
Atera is the scrappier, faster choice. Autotask is the enterprise hedge.
Frequently asked questions
- Atera vs Autotask PSA: which is better?
- Atera vs Autotask PSA: on our data-weighted scoring, Atera edges ahead (8.2 vs 6.9/10). Atera starts at $129/tech/mo and is best for lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price; Autotask PSA starts at Custom quote and is best for MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools.
- Is Atera cheaper than Autotask PSA?
- Atera starts at $129/tech/mo and Autotask PSA starts at Custom quote (see the pricing rows for models and limits).