TeamViewer
8.1/10
MSP Compared score
- Starting price
- Free tier available
- Reviews
- 4.5/5 (~4k G2 reviews)
- Free trial
- Free tier + free trial
- Deployment
- Cloud
- Best for
- Cross-platform remote support with broad device reach
Best Remote Access Software · 2026
TeamViewer vs 
Zoho Assist TeamViewer vs Zoho Assist: on our data-weighted scoring, Zoho Assist edges ahead (8.8 vs 8.1/10). TeamViewer starts at Free tier available and is best for cross-platform remote support with broad device reach; Zoho Assist starts at $10/technician/mo and is best for budget-conscious IT teams wanting affordable per-technician remote support. Choose Zoho Assist for the stronger overall track record; consider TeamViewer if its pricing model or fit matches your environment better. Side-by-side table below.
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
Zoho Assist
8.8/10
MSP Compared score
- Starting price
- $10/technician/mo
- Reviews
- 4.6/5 (~494 G2 reviews)
- Free trial
- Free tier + 15 days
- Deployment
- Cloud
- Best for
- Budget-conscious IT teams wanting affordable per-technician remote support
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | TeamViewer | Zoho Assist |
|---|---|---|
| Editorial | 8.1 | 8.8 |
| User reviews | 9.0 | 9.2 |
| Adoption | 9.5 | 7.1 |
| Affordability | 9.5 | 9.5 |
| Feature breadth | 5.0 | 9.0 |
| Ease of trial | 10.0 | 10.0 |
TeamViewer vs Zoho Assist: head-to-head
| TeamViewer | Zoho Assist | |
|---|---|---|
| Starting price | Free tier available | $10/technician/mo |
| Pricing model | per license | per user |
| Free trial / tier | Free tier + free trial | Free tier + 15 days |
| Best for | Cross-platform remote support with broad device reach | Budget-conscious IT teams wanting affordable per-technician remote support |
| Deployment | Cloud | Cloud |
| G2 rating | 4.5/5 (4000) | 4.6/5 (494) |
| Capterra rating | — | — |
| Our score | 8.1 | 8.8 |
Choose TeamViewer if…
You need cross-platform remote support with broad device reach.
✓ Pros
- Works everywhere
- Reliable
- Free personal tier
✕ Cons
- Business pricing high
- Licensing strict
- Quote tiers
Choose Zoho Assist if…
You need budget-conscious it teams wanting affordable per-technician remote support.
✓ Pros
- Very affordable per-tech pricing
- Genuinely useful free tier
- Separate remote + unattended plans
✕ Cons
- No on-prem/self-host option
- Concurrent sessions capped per tier
- Best value within Zoho stack
In depth
Pricing: Zoho Assist vs TeamViewer
Zoho Assist bills on a per user model from $10/technician/mo (free tier available), while TeamViewer uses a per license model from Free tier available (free tier available). Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Zoho Assist ships 9 headline capabilities (Attended + unattended access, Cross-platform (Windows, macOS, Linux) and deploys Cloud. TeamViewer ships 5 (Cross-platform remote control, Unattended access, File transfer, Mobile support), deploying Cloud.
Ratings & verdict
Zoho Assist holds 4.6/5 (~494 G2 reviews); TeamViewer holds 4.5/5 (~4k G2 reviews). On our data-weighted score, Zoho Assist edges ahead (8.8 vs 8.1/10). Pick TeamViewer instead when cross-platform remote support with broad device reach. See Zoho Assist alternatives or TeamViewer alternatives.
Frequently asked questions
- TeamViewer vs Zoho Assist: which is better?
- TeamViewer vs Zoho Assist: on our data-weighted scoring, Zoho Assist edges ahead (8.8 vs 8.1/10). TeamViewer starts at Free tier available and is best for cross-platform remote support with broad device reach; Zoho Assist starts at $10/technician/mo and is best for budget-conscious IT teams wanting affordable per-technician remote support.
- Is TeamViewer cheaper than Zoho Assist?
- TeamViewer starts at Free tier available and Zoho Assist starts at $10/technician/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: teamviewer.com, zoho.com. Figures are pulled from public vendor and security data and refreshed automatically.