Action1 Review (2026)

Action1
Action1
8.8/10 MSP Compared score 4.8★ · 300 reviews G2
From $4/endpoint/mo
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Starting price
$4/endpoint/mo
Free trial
Free tier + 15-day full trial
Deployment
Cloud
Best for
SMB and MSP teams whose #1 job is patching (free up to 200 endpoints)
8.8 / 10 Excellent

Our verdict

Action1 earns 8.8/10 in our review, weighted from 4.8/5 (~300 G2 reviews) and its feature/pricing profile. The most generous free tier in patch management and a serious paid product beyond 200 endpoints. Best for SMB and MSP teams whose #1 job is patching (free up to 200 endpoints). Starting price: $4/endpoint/mo.

Backed by 4.8★ · 300 reviews on G2.

Score breakdownHow we score →
Editorial 8.8
User reviews 9.6
Adoption 6.6
Affordability 9.5
Feature breadth 6.0
Ease of trial 10.0

Pros & cons

Pros

  • Genuinely free up to 200 endpoints with no feature gating
  • Cloud-native — no on-prem servers
  • Strong third-party app catalog

Cons

  • Windows-first (limited macOS depth)
  • Support is a separate paid add-on on Growth
  • Scales by endpoint count

Key features

How Action1 compares

Action1AutomoxManageEngine Patch Manager Plus
Starting price $4/endpoint/mo $3/endpoint/mo Free tier available
Pricing model per endpoint per endpoint per endpoint
Free trial / tier Free tier + 15-day full trial 14 days Free tier + 30 days
Best for SMB and MSP teams whose #1 job is patching (free up to 200 endpoints) Cloud-native cross-OS patch + config automation for lean IT teams Budget-conscious teams wanting on-prem or cloud patching with deep reporting
Deployment Cloud Cloud Cloud + on-prem
G2 rating 4.8/5 (300) 4.5/5 (90) 4.3/5 (80)
Capterra rating
Our score 8.8 7.7 7.7

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Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.

Full review

Action1 Review

Our Score: 8.8/10 · G2: 4.8/5 (300 reviews) · Last tested: 2026-06-01

Verdict: The most generous free tier in patch management and a serious paid product beyond 200 endpoints.

What It Is

Action1 is a cloud-native patch management and vulnerability remediation platform aimed squarely at SMBs and MSPs whose top priority is keeping endpoints patched. Its headline hook is real: free for up to 200 endpoints with no feature gating — a rarity in a category where “free” usually means crippled.

Pricing

TierPriceEndpointsNotes
Free$0 foreverUp to 200All features, no gating
Growth$4/endpoint/mo (annual)201–1,000+ separate support fee
EnterpriseCustom quote1,000+Annual

Pricing as of 2026-06. Also offers a 15-day full trial.

The free tier is the standout. For a shop under 200 endpoints, this is arguably the best-value patch tool on the market — full stop. The catch appears the moment you cross 200: you jump to per-endpoint billing and pay for support separately on Growth. That support-as-add-on model is a mild annoyance and something to factor into TCO.

Features

  • OS and third-party app patching (strong catalog)
  • Risk-based prioritization using CVE/CVSS/CISA KEV
  • Peer-to-peer patch distribution (bandwidth-friendly for distributed sites)
  • Vulnerability scanning
  • Remote access + automated remediation

The CISA KEV-aware prioritization is a genuinely useful touch — it steers you toward vulnerabilities that are actually being exploited rather than drowning you in CVSS noise. Peer-to-peer distribution is a smart nod to real-world networks.

The Good

  • Genuinely free up to 200 endpoints — no feature gating, no bait-and-switch
  • Cloud-native — zero on-prem servers to babysit
  • Strong third-party app catalog — the part most patch tools skimp on

The Catches

  • ⚠️ Windows-first — macOS depth is limited. If you’re a Mac-heavy shop, look elsewhere.
  • ⚠️ Support costs extra on Growth — budget for it
  • ⚠️ Per-endpoint scaling — costs climb linearly as you grow

Who Should Buy

FitVerdict
SMB under 200 endpointsBuy immediately — it’s free and complete
MSPs (Windows-centric)Strong choice, especially the P2P distribution
Mac-heavy environmentsSkip — Windows bias is a dealbreaker
1,000+ endpointsGet a quote, but compare against enterprise EDR/RMM suites

Bottom Line

Action1 nails one job — patching — and gives it away free at a scale that covers most small businesses. The 4.8 G2 score across 300 reviews backs up the polish. Just go in clear-eyed: it’s a Windows-first tool, support isn’t bundled once you pay, and macOS teams will feel the gaps. For everyone else under 200 endpoints, there’s little reason not to try it.

Frequently asked questions

Is Action1 worth it?
Action1 earns 8.8/10 in our review, weighted from 4.8/5 (~300 G2 reviews) and its feature/pricing profile. The most generous free tier in patch management and a serious paid product beyond 200 endpoints. Best for SMB and MSP teams whose #1 job is patching (free up to 200 endpoints). Starting price: $4/endpoint/mo.
What does Action1 cost?
From $4/endpoint/mo — see the pricing page.

Based on aggregated third-party ratings (4.8/5 (~300 G2 reviews)) and Action1's published feature and pricing data. Hands-on testing notes reflect the test date shown above. See how we test.

Data as of June 1, 2026. Sources: action1.com, g2.com. Figures are pulled from public vendor and security data and refreshed automatically.