1Password
8.5/10
MSP Compared score
- Starting price
- $7.99/user/mo
- Reviews
- 4.7/5 (~1.3k G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- Teams that want the best end-user experience with strong admin controls + SSO
Best Password Manager (Business) · 2026
1Password vs 
N-able Passportal 1Password vs N-able Passportal: on our data-weighted scoring, 1Password edges ahead (8.5 vs 7.6/10). 1Password starts at $7.99/user/mo and is best for teams that want the best end-user experience with strong admin controls + SSO; N-able Passportal starts at Custom quote and is best for MSPs needing client password + documentation management with PSA/RMM integration. Choose 1Password for the stronger overall track record; consider N-able Passportal if its pricing model or fit matches your environment better. Side-by-side table below.
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N-able Passportal
7.6/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.3/5 (~80 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- MSPs needing client password + documentation management with PSA/RMM integration
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | 1Password | N-able Passportal |
|---|---|---|
| Editorial | 8.5 | 7.6 |
| User reviews | 9.4 | 8.6 |
| Adoption | 8.2 | 5.1 |
| Affordability | 4.9 | 5.0 |
| Feature breadth | 6.0 | 6.0 |
| Ease of trial | 6.0 | 6.0 |
1Password vs N-able Passportal: head-to-head
| 1Password | N-able Passportal | |
|---|---|---|
| Starting price | $7.99/user/mo | Custom quote |
| Pricing model | per user | quote |
| Free trial / tier | 14 days | Free trial |
| Best for | Teams that want the best end-user experience with strong admin controls + SSO | MSPs needing client password + documentation management with PSA/RMM integration |
| Deployment | Cloud | Cloud |
| G2 rating | 4.7/5 (1300) | 4.3/5 (80) |
| Capterra rating | — | — |
| Our score | 8.5 | 7.6 |
Choose 1Password if…
You need teams that want the best end-user experience with strong admin controls + sso.
✓ Pros
- Best-in-class usability drives adoption
- Mature dual-key (Secret Key) encryption
- Strong admin console + integrations
✕ Cons
- Pricier than Bitwarden/NordPass
- No free business tier
- Per-user cost scales with headcount
Choose N-able Passportal if…
You need msps needing client password + documentation management with psa/rmm integration.
✓ Pros
- Purpose-built for MSP multi-client use
- Password + documentation in one
- Deep PSA/RMM integration
✕ Cons
- Quote-only pricing
- Geared to MSPs (not internal IT)
- Setup investment
In depth
In Depth
Pricing
| Aspect | 1Password | N-able Passportal |
|---|---|---|
| Model | Per-user (annual) | Custom quote |
| Starting Cost | $7.99/user/mo (Business tier) | Undisclosed |
| Entry Plan | Teams Starter: $19.95/mo (up to 10 users) | Free trial available |
| Free Tier | No | No |
| Best For | Teams with predictable headcount | MSPs with variable client counts |
1Password offers transparent, predictable pricing with a low per-user cost at scale, though annual commitment is required. N-able Passportal hides pricing behind quotes—typical MSP strategy, but frustrating for budget planning. If you’re an internal team under 50 users, 1Password’s flat $19.95 starter option is simpler; larger teams favor the $7.99/user tier. MSPs should expect Passportal to bundle features (documentation, RMM integration) into a higher-touch contract.
Features & Deployment
Both are cloud-native, but serve different masters:
1Password emphasizes end-user vault features:
- E2E encrypted vaults with Secret Key dual encryption
- SSO + SCIM for IT teams
- Developer-grade secrets automation
- Breach monitoring (Watchtower)
- Travel Mode for offline access
- Free linked Families accounts (employee perks)
N-able Passportal optimizes the MSP technician workflow:
- Encrypted credential vault for client access
- Automated password rotation (critical for compliance)
- Integrated IT documentation (procedures, articles, tickets)
- Instant technician lockout + granular access controls
- Deep ConnectWise/RMM hooks
- Built-in audit trails for MSP compliance
1Password is a password manager that MSPs can use; Passportal is a credential vault engineered for MSPs. Choose 1Password if your team expects consumer-grade polish. Choose Passportal if you manage 20+ client environments and need passwords + runbooks in one place.
Ratings & Verdict
| Platform | G2 Score | Review Count | Our Score |
|---|---|---|---|
| 1Password | 4.7/5 | 1,300+ | 8.5/10 |
| N-able Passportal | 4.3/5 | 80+ | 7.6/10 |
1Password’s 1,300-review cohort and 4.7 rating reflect broad adoption; Passportal’s smaller base (80 reviews) is less MSP-representative but still solid at 4.3.
Verdict:
1Password wins for internal IT teams, startups, and anyone prioritizing frictionless adoption and admin control. Premium pricing is justified by UX maturity and integration breadth.
N-able Passportal is the no-brainer for MSPs already in the N-able ecosystem—it collapses credential + documentation workflows into a single pane. Non-MSP teams will find it heavyweight.
Frequently asked questions
- 1Password vs N-able Passportal: which is better?
- 1Password vs N-able Passportal: on our data-weighted scoring, 1Password edges ahead (8.5 vs 7.6/10). 1Password starts at $7.99/user/mo and is best for teams that want the best end-user experience with strong admin controls + SSO; N-able Passportal starts at Custom quote and is best for MSPs needing client password + documentation management with PSA/RMM integration.
- Is 1Password cheaper than N-able Passportal?
- 1Password starts at $7.99/user/mo and N-able Passportal starts at Custom quote (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: 1password.com, n-able.com. Figures are pulled from public vendor and security data and refreshed automatically.