N-able Passportal Data-backed Assessment (2026)
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- Starting price
- Custom quote
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- MSPs needing client password + documentation management with PSA/RMM integration
Our verdict
N-able Passportal earns 7.6/10 in our review, weighted from 4.3/5 (~80 G2 reviews) and its feature/pricing profile. The MSP-native choice — credential vaulting plus client documentation in a single technician workflow. Best for MSPs needing client password + documentation management with PSA/RMM integration. Starting price: Custom quote.
Backed by 4.3★ · 80 reviews on G2.
Pros & cons
✓ Pros
- Purpose-built for MSP multi-client use
- Password + documentation in one
- Deep PSA/RMM integration
✕ Cons
- Quote-only pricing
- Geared to MSPs (not internal IT)
- Setup investment
Key features
- Encrypted client credential vault
- Automated password rotation
- IT documentation (linked docs/articles)
- Technician access management + instant lockout
- Audit logs + reporting
- ConnectWise/RMM integrations
How N-able Passportal compares
| N-able Passportal | 1Password | Keeper | |
|---|---|---|---|
| Starting price | Custom quote | $7.99/user/mo | $2/user/mo |
| Pricing model | quote | per user | per user |
| Free trial / tier | Free trial | 14 days | 14 days |
| Best for | MSPs needing client password + documentation management with PSA/RMM integration | Teams that want the best end-user experience with strong admin controls + SSO | Teams wanting low entry pricing plus a path to privileged access management |
| Deployment | Cloud | Cloud | Cloud |
| G2 rating | 4.3/5 (80) | 4.7/5 (1300) | 4.6/5 (900) |
| Capterra rating | — | — | — |
| Our score | 7.6 | 8.5 | 8.1 |
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
Full review
N-able Passportal review — 7.6/10
The MSP-native choice — credential vaulting plus client documentation in a single technician workflow. Our score weights 4.3/5 (~80 G2 reviews) against feature breadth and pricing value.
Pricing value
N-able Passportal starts at Custom quote on a quote model after a free trial. See the full pricing breakdown.
Who should buy N-able Passportal
Best for MSPs needing client password + documentation management with PSA/RMM integration. If that is not you, weigh the alternatives.
Frequently asked questions
- Is N-able Passportal worth it?
- N-able Passportal earns 7.6/10 in our review, weighted from 4.3/5 (~80 G2 reviews) and its feature/pricing profile. The MSP-native choice — credential vaulting plus client documentation in a single technician workflow. Best for MSPs needing client password + documentation management with PSA/RMM integration. Starting price: Custom quote.
- What does N-able Passportal cost?
- From Custom quote — see the pricing page.
Based on aggregated third-party ratings (4.3/5 (~80 G2 reviews)) and N-able Passportal's published feature and pricing data. This page does not claim firsthand product use. See how we test.