Arctic Wolf
7.8/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.7/5 (~250 G2 reviews)
- Free trial
- —
- Deployment
- Cloud
- Best for
- Mid-market orgs wanting a named concierge security team
Best MDR / XDR Software · 2026
Arctic Wolf vs 
ConnectWise SOC Services (MDR) Arctic Wolf vs ConnectWise SOC Services (MDR): on our data-weighted scoring, Arctic Wolf edges ahead (7.8 vs 7.3/10). Arctic Wolf starts at Custom quote and is best for mid-market orgs wanting a named concierge security team; ConnectWise SOC Services (MDR) starts at Custom quote and is best for MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only. Choose Arctic Wolf for the stronger overall track record; consider ConnectWise SOC Services (MDR) if its pricing model or fit matches your environment better. Side-by-side table below.
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ConnectWise SOC Services (MDR)
7.3/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- Not yet rated
- Free trial
- —
- Deployment
- Cloud
- Best for
- MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Arctic Wolf | ConnectWise SOC Services (MDR) |
|---|---|---|
| Editorial | 7.8 | 7.3 |
| User reviews | 9.4 | 7.0 |
| Adoption | 6.4 | 0.0 |
| Affordability | 5.0 | 5.0 |
| Feature breadth | 5.0 | 8.0 |
| Ease of trial | 3.0 | 3.0 |
Arctic Wolf vs ConnectWise SOC Services (MDR): head-to-head
| Arctic Wolf | ConnectWise SOC Services (MDR) | |
|---|---|---|
| Starting price | Custom quote | Custom quote |
| Pricing model | quote | quote |
| Free trial / tier | — | — |
| Best for | Mid-market orgs wanting a named concierge security team | MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only |
| Deployment | Cloud | Cloud |
| G2 rating | 4.7/5 (250) | — |
| Capterra rating | — | — |
| Our score | 7.8 | 7.3 |
Choose Arctic Wolf if…
You need mid-market orgs wanting a named concierge security team.
✓ Pros
- Dedicated concierge team
- Broad telemetry
- Strong outcomes
✕ Cons
- Higher cost
- Quote/contract
- Less DIY control
Choose ConnectWise SOC Services (MDR) if…
You need msps wanting an outsourced 24/7 soc and managed detection + response, channel-only.
✓ Pros
- Outsourced 24/7 SOC expertise
- Flexible across EDR engines
- Integrates with ConnectWise stack
✕ Cons
- Quote-only
- channel-only pricing
- Per-endpoint costs add up
- Best value within ConnectWise ecosystem
In depth
Pricing: Arctic Wolf vs ConnectWise SOC Services (MDR)
Arctic Wolf bills on a quote model from Custom quote, while ConnectWise SOC Services (MDR) uses a quote model from Custom quote (no trial). Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Arctic Wolf ships 5 headline capabilities (MDR with concierge team, Managed risk/vuln, 24/7 SOC, Log retention) and deploys Cloud. ConnectWise SOC Services (MDR) ships 8 (24/7 security operations center, Managed detection + response (MDR), Multi-EDR (Bitdefender, SentinelOne), deploying Cloud.
Ratings & verdict
Arctic Wolf holds 4.7/5 (~250 G2 reviews); ConnectWise SOC Services (MDR) holds Not yet rated. On our data-weighted score, Arctic Wolf edges ahead (7.8 vs 7.3/10). Pick ConnectWise SOC Services (MDR) instead when msps wanting an outsourced 24/7 soc and managed detection + response, channel-only. See Arctic Wolf alternatives or ConnectWise SOC Services (MDR) alternatives.
Frequently asked questions
- Arctic Wolf vs ConnectWise SOC Services (MDR): which is better?
- Arctic Wolf vs ConnectWise SOC Services (MDR): on our data-weighted scoring, Arctic Wolf edges ahead (7.8 vs 7.3/10). Arctic Wolf starts at Custom quote and is best for mid-market orgs wanting a named concierge security team; ConnectWise SOC Services (MDR) starts at Custom quote and is best for MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only.
- Is Arctic Wolf cheaper than ConnectWise SOC Services (MDR)?
- Arctic Wolf starts at Custom quote and ConnectWise SOC Services (MDR) starts at Custom quote (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: arcticwolf.com, connectwise.com. Figures are pulled from public vendor and security data and refreshed automatically.