ConnectWise SOC Services (MDR) Review (2026)
- Starting price
- Custom quote
- Deployment
- Cloud
- Best for
- MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only
Verdict: 7.3/10
ConnectWise SOC Services (MDR) earns 7.3/10 in our review, weighted from Not yet rated and its feature/pricing profile. A solid MSP-channel SOC/MDR service — outsourced 24/7 security operations with flexible EDR support, priced via partner quote. Best for msps wanting an outsourced 24/7 soc and managed detection + response, channel-only. Starting price: Custom quote.
Based on aggregated third-party ratings (Not yet rated) and ConnectWise SOC Services (MDR)'s published feature and pricing data. Hands-on testing notes are added as we trial each tool — see how we test.
Pros
- Outsourced 24/7 SOC expertise
- Flexible across EDR engines
- Integrates with ConnectWise stack
Cons
- Quote-only
- channel-only pricing
- Per-endpoint costs add up
- Best value within ConnectWise ecosystem
Features
- 24/7 security operations center
- Managed detection + response (MDR)
- Multi-EDR (Bitdefender
- SentinelOne
- MS Defender)
- SIEM + log monitoring (formerly Perch)
- Analyst-led triage + guided response
- Sold exclusively through MSP partners
How it compares
| ConnectWise SOC Services (MDR) | Arctic Wolf | Blackpoint Cyber | |
|---|---|---|---|
| Starting price | Custom quote | Custom quote | Custom quote |
| Pricing model | quote | quote | quote |
| Free trial / tier | — | — | — |
| Best for | MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only | Mid-market orgs wanting a named concierge security team | MSPs wanting fast active-response MDR |
| Deployment | Cloud | Cloud | Cloud |
| G2 rating | — | 4.7/5 (250) | 4.7/5 (80) |
| Capterra rating | — | — | — |
| Our score | 7.3 | 7.8 | 7.6 |
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Full review
ConnectWise SOC Services (MDR) review — 7.5/10
A solid MSP-channel SOC/MDR service — outsourced 24/7 security operations with flexible EDR support, priced via partner quote. Our score weights Not yet rated against feature breadth and pricing value.
Core features
- 24/7 security operations center
- Managed detection + response (MDR)
- Multi-EDR (Bitdefender
- SentinelOne
- MS Defender)
- SIEM + log monitoring (formerly Perch)
- Analyst-led triage + guided response
- Sold exclusively through MSP partners
Pricing value
ConnectWise SOC Services (MDR) starts at Custom quote on a quote model. See the full pricing breakdown.
Pros & cons
Pros: Outsourced 24/7 SOC expertise; Flexible across EDR engines; Integrates with ConnectWise stack.
Cons: Quote-only; channel-only pricing; Per-endpoint costs add up; Best value within ConnectWise ecosystem.
Who should buy ConnectWise SOC Services (MDR)
Best for msps wanting an outsourced 24/7 soc and managed detection + response, channel-only. If that is not you, weigh the alternatives.
Frequently asked questions
- Is ConnectWise SOC Services (MDR) worth it?
- ConnectWise SOC Services (MDR) earns 7.3/10 in our review, weighted from Not yet rated and its feature/pricing profile. A solid MSP-channel SOC/MDR service — outsourced 24/7 security operations with flexible EDR support, priced via partner quote. Best for msps wanting an outsourced 24/7 soc and managed detection + response, channel-only. Starting price: Custom quote.
- What does ConnectWise SOC Services (MDR) cost?
- From Custom quote — see the pricing page.