ConnectWise SOC Services (MDR) Review (2026)
- Starting price
- Custom quote
- Deployment
- Cloud
- Best for
- MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only
Our verdict
ConnectWise SOC Services (MDR) earns 7.3/10 in our review, weighted from Not yet rated and its feature/pricing profile. A solid MSP-channel SOC/MDR service — outsourced 24/7 security operations with flexible EDR support, priced via partner quote. Best for MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only. Starting price: Custom quote.
Pros & cons
✓ Pros
- Outsourced 24/7 SOC expertise
- Flexible across EDR engines
- Integrates with ConnectWise stack
✕ Cons
- Quote-only
- channel-only pricing
- Per-endpoint costs add up
- Best value within ConnectWise ecosystem
Key features
- 24/7 security operations center
- Managed detection + response (MDR)
- Multi-EDR (Bitdefender
- SentinelOne
- MS Defender)
- SIEM + log monitoring (formerly Perch)
- Analyst-led triage + guided response
- Sold exclusively through MSP partners
How ConnectWise SOC Services (MDR) compares
| ConnectWise SOC Services (MDR) | Arctic Wolf | Blackpoint Cyber | |
|---|---|---|---|
| Starting price | Custom quote | Custom quote | Custom quote |
| Pricing model | quote | quote | quote |
| Free trial / tier | — | — | — |
| Best for | MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only | Mid-market orgs wanting a named concierge security team | MSPs wanting fast active-response MDR |
| Deployment | Cloud | Cloud | Cloud |
| G2 rating | — | 4.7/5 (250) | 4.7/5 (80) |
| Capterra rating | — | — | — |
| Our score | 7.3 | 7.8 | 7.6 |
Try ConnectWise SOC Services (MDR) →
Full review
ConnectWise SOC Services (MDR) review — 7.3/10
A solid MSP-channel SOC/MDR service — outsourced 24/7 security operations with flexible EDR support, priced via partner quote. Our score weights Not yet rated against feature breadth and pricing value.
Pricing value
ConnectWise SOC Services (MDR) starts at Custom quote on a quote model. See the full pricing breakdown.
Who should buy ConnectWise SOC Services (MDR)
Best for MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only. If that is not you, weigh the alternatives.
Frequently asked questions
- Is ConnectWise SOC Services (MDR) worth it?
- ConnectWise SOC Services (MDR) earns 7.3/10 in our review, weighted from Not yet rated and its feature/pricing profile. A solid MSP-channel SOC/MDR service — outsourced 24/7 security operations with flexible EDR support, priced via partner quote. Best for MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only. Starting price: Custom quote.
- What does ConnectWise SOC Services (MDR) cost?
- From Custom quote — see the pricing page.
Based on aggregated third-party ratings (Not yet rated) and ConnectWise SOC Services (MDR)'s published feature and pricing data. Hands-on testing notes are added as we trial each tool — see how we test.