Atera
8.2/10
MSP Compared score
- Starting price
- $129/tech/mo
- Reviews
- 4.6/5 (~800 G2 reviews)
- Free trial
- 30 days
- Deployment
- Cloud
- Best for
- Lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price
Best RMM Software · 2026
Atera vs 
Syncro Atera vs Syncro: on our data-weighted scoring, Atera edges ahead (8.2 vs 7.9/10). Atera starts at $129/tech/mo and is best for lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price. Choose Atera for the stronger overall track record; consider Syncro if its pricing model or fit matches your environment better. Side-by-side table below.
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Syncro
7.9/10
MSP Compared score
- Starting price
- $139/user/mo
- Reviews
- 4.5/5 (~200 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Small MSPs wanting RMM + PSA + billing at one per-user price
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Atera | Syncro |
|---|---|---|
| Editorial | 8.2 | 7.9 |
| User reviews | 9.2 | 9.0 |
| Adoption | 7.7 | 6.1 |
| Affordability | 1.2 | 1.0 |
| Feature breadth | 6.0 | 5.0 |
| Ease of trial | 6.0 | 6.0 |
Atera vs Syncro: head-to-head
| Atera | Syncro | |
|---|---|---|
| Starting price | $129/tech/mo | $139/user/mo |
| Pricing model | per technician | per user |
| Free trial / tier | 30 days | Free trial |
| Best for | Lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price | Small MSPs wanting RMM + PSA + billing at one per-user price |
| Deployment | Cloud | Cloud |
| G2 rating | 4.6/5 (800) | 4.5/5 (200) |
| Capterra rating | 4.6/5 (400) | 4.7/5 (80) |
| Our score | 8.2 | 7.9 |
Choose Atera if…
You need lean msps and it teams wanting all-in-one rmm+psa at a flat per-tech price.
✓ Pros
- Per-technician pricing = predictable cost
- Unlimited endpoints
- All-in-one for small MSPs
✕ Cons
- Per-tech model pricey for few-tech/many-device shops
- Add-ons (Copilot
- network discovery) cost extra
- Less depth than enterprise RMM
Choose Syncro if…
You need small msps wanting rmm + psa + billing at one per-user price.
✓ Pros
- All-in-one at one price
- Unlimited endpoints
- Built-in billing
✕ Cons
- Per-user gets pricey for big teams
- Fewer enterprise features
- Some integrations cost extra
In depth
In Depth
Pricing
Both platforms use per-seat models but target different organizational shapes:
| Aspect | Atera | Syncro |
|---|---|---|
| Model | Per-technician | Per-user |
| Starting Price | $129/tech/mo (annual) | $139/user/mo (annual) |
| Monthly Billing | $159/tech | N/A (annual required) |
| Device Limit | Unlimited per tech | Unlimited per user |
| Free Trial | 30 days | Yes |
| Free Tier | No | No |
The difference matters: Atera’s per-technician pricing favors MSPs with many devices and few staff (add the 50th device and pay nothing extra). Syncro’s per-user model penalizes larger teams but simplifies budgeting. Neither offers true pay-as-you-go scaling.
Both bundle RMM + PSA + helpdesk/invoicing at the base tier, eliminating surprise component costs—though Atera’s AI Copilot and network discovery are add-ons, and Syncro charges extra for certain integrations.
Features & Deployment
| Feature | Atera | Syncro |
|---|---|---|
| Deployment | Cloud | Cloud |
| RMM + PSA | ✓ | ✓ |
| Patch Management | ✓ | ✓ |
| Remote Access | ✓ (Splashtop) | Included |
| Billing/Invoicing | ✓ | ✓ (built-in payments) |
| Scripting | Not listed | ✓ |
| AI Copilot | Add-on | Not mentioned |
Both are true all-in-one platforms, eliminating the need to juggle separate RMM and PSA tools. Atera leans into AI-assisted workflows; Syncro emphasizes scripting automation. Neither reveals deep enterprise features (compliance frameworks, advanced reporting) in public specs.
Ratings & Sentiment
| Platform | G2 | Capterra | Our Score |
|---|---|---|---|
| Atera | 4.6★ (800 reviews) | 4.6★ (400 reviews) | 8.2/10 |
| Syncro | 4.5★ (200 reviews) | 4.7★ (80 reviews) | 7.9/10 |
Atera has significantly more review volume and consistent high ratings across platforms, suggesting broader adoption and stability. Syncro’s Capterra score edges higher, but the smaller sample size is less predictive. Both are solidly rated; the gap is marginal.
Verdict
Choose Atera if you have 2–5 technicians managing 50+ devices. The per-tech flat rate is unbeatable for device-heavy small MSPs, and the 30-day trial lowers entry risk.
Choose Syncro if your team is growing and you want simplicity: one per-user price, no device surprises, and invoicing built-in. Best for shops already thinking of scale.
Bottom line: Atera wins on economics for lean teams; Syncro on transparency for growing ones. Both deliver solid all-in-one value—pick based on team size, not feature gaps.
Frequently asked questions
- Atera vs Syncro: which is better?
- Atera vs Syncro: on our data-weighted scoring, Atera edges ahead (8.2 vs 7.9/10). Atera starts at $129/tech/mo and is best for lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price.
- Is Atera cheaper than Syncro?
- Atera starts at $129/tech/mo and Syncro starts at $139/user/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: atera.com, syncromsp.com. Figures are pulled from public vendor and security data and refreshed automatically.