Syncro Data-backed Assessment (2026)
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- Starting price
- $139/user/mo
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Small MSPs wanting RMM + PSA + billing at one per-user price
Our verdict
Syncro earns 7.9/10 in our review, weighted from 4.5/5 (~200 G2 reviews) and its feature/pricing profile. Best for small MSPs wanting RMM + PSA + billing at one per-user price. Starting price: $139/user/mo.
Backed by 4.5★ · 200 reviews on G2.
Pros & cons
✓ Pros
- All-in-one at one price
- Unlimited endpoints
- Built-in billing
✕ Cons
- Per-user gets pricey for big teams
- Fewer enterprise features
- Some integrations cost extra
Key features
- RMM + PSA combined
- Unlimited endpoints per user
- Invoicing + payments
- Patch management
- Scripting
What users say
“Syncro's RMM provides insights and functionality while remaining user-friendly. The customer support team is responsive, which makes the experience even better.”
“Syncro has easy RMM config, as well as contacts and customer setup. Great integration with Bitdefender and Splashtop, both of which I use extensively.”
“The patch management definitely requires work as many devices simply do not update when they should be.”
“Syncro was great when we first switched to it. As of the last 4 months it has been complete garbage. Pages consistently failing to load.”
How Syncro compares
| Syncro | NinjaOne | Datto RMM | |
|---|---|---|---|
| Starting price | $139/user/mo | Custom quote | Custom quote |
| Pricing model | per user | per device | per device |
| Free trial / tier | Free trial | 14 days | Free trial |
| Best for | Small MSPs wanting RMM + PSA + billing at one per-user price | MSPs and IT teams wanting a modern, fast, all-in-one RMM | Established MSPs in the Kaseya/Datto ecosystem |
| Deployment | Cloud | Cloud | Cloud |
| G2 rating | 4.5/5 (200) | 4.7/5 (1600) | 4.5/5 (700) |
| Capterra rating | 4.7/5 (80) | 4.8/5 (230) | — |
| Our score | 7.9 | 8.5 | 7.7 |
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
Full review
Syncro Review
Syncro is an all-in-one platform for small MSPs that bundles RMM, PSA, and billing under a single per-user price. If you’re tired of stitching together three separate tools and paying three separate bills, this is the pitch that lands.
Verdict
Our score: 7.9/10. Syncro nails the “one platform, one price” promise for small teams. The unlimited-endpoint model is the killer feature — you pay for technicians, not machines. But per-user pricing that looks cheap at 3 techs gets expensive fast, and enterprise shops will hit feature ceilings.
Ratings
| Source | Score | Reviews |
|---|---|---|
| G2 | 4.5 | 200 |
| Capterra | 4.7 | 80 |
| Our score | 7.9 | — |
Solid, consistent user sentiment across both platforms — the higher Capterra score is typical for SMB-focused tools.
Pricing
| Tier | Price | Billing | Includes |
|---|---|---|---|
| Core | $139/user/mo | Annual | RMM + PSA + invoicing |
| Team / Premium | Not disclosed | Annual | Higher-tier features |
Pricing as of 2026-06. No free tier, but a free trial is available.
The pricing math is the whole story here. The per-user model is brilliant for lean teams managing lots of endpoints — a 2-person shop with 500 endpoints pays $278/mo. But flip it around: a 20-tech team pays $2,780/mo before integration add-ons, and the value proposition erodes against per-endpoint competitors.
Features
- RMM + PSA combined
- Unlimited endpoints per user (the headline)
- Invoicing + payments built-in
- Patch management
- Scripting
The built-in billing is genuinely differentiating — most RMM/PSA tools make you bolt on a separate invoicing solution.
Pros & Cons
| 👍 Pros | 👎 Cons |
|---|---|
| All-in-one at one price | Per-user gets pricey for big teams |
| Unlimited endpoints | Fewer enterprise features |
| Built-in billing | Some integrations cost extra |
Who Should Buy It
Buy Syncro if you’re a small MSP (say, 2–8 techs) managing a high endpoint-to-tech ratio and want RMM, PSA, and billing without juggling vendors.
Look elsewhere if you’re scaling toward enterprise, need deep integrations without surprise costs, or have a large technician headcount where per-user math turns brutal.
Note: the “Team / Premium” tier pricing isn’t disclosed, so budget for higher costs if you need features beyond Core — and factor in that some integrations carry extra fees.
Frequently asked questions
- Is Syncro worth it?
- Syncro earns 7.9/10 in our review, weighted from 4.5/5 (~200 G2 reviews) and its feature/pricing profile. Best for small MSPs wanting RMM + PSA + billing at one per-user price. Starting price: $139/user/mo.
- What does Syncro cost?
- From $139/user/mo — see the pricing page.
Based on aggregated third-party ratings (4.5/5 (~200 G2 reviews)) and Syncro's published feature and pricing data. This page does not claim firsthand product use. See how we test.