Autotask PSA
6.9/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.0/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud
- Best for
- MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools
Best PSA Software · 2026
Autotask PSA vs 
Naverisk Autotask PSA vs Naverisk: on our data-weighted scoring, Naverisk edges ahead (7.7 vs 6.9/10). Autotask PSA starts at Custom quote and is best for MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools; Naverisk starts at $110/mo and is best for small MSPs wanting an all-in-one RMM + service desk + PSA from a single vendor at one flat price. Choose Naverisk for the stronger overall track record; consider Autotask PSA if its pricing model or fit matches your environment better. Side-by-side table below.
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
Naverisk
7.7/10
MSP Compared score
- Starting price
- $110/mo
- Reviews
- 4.7/5 (~70 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud + on-prem
- Best for
- Small MSPs wanting an all-in-one RMM + service desk + PSA from a single vendor at one flat price
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Autotask PSA | Naverisk |
|---|---|---|
| Editorial | 6.9 | 7.7 |
| User reviews | 8.0 | 9.4 |
| Adoption | 7.0 | 4.9 |
| Affordability | 5.0 | 1.5 |
| Feature breadth | 5.0 | 6.0 |
| Ease of trial | 3.0 | 6.0 |
Autotask PSA vs Naverisk: head-to-head
| Autotask PSA | Naverisk | |
|---|---|---|
| Starting price | Custom quote | $110/mo |
| Pricing model | quote | flat |
| Free trial / tier | — | Free trial |
| Best for | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools | Small MSPs wanting an all-in-one RMM + service desk + PSA from a single vendor at one flat price |
| Deployment | Cloud | Cloud + on-prem |
| G2 rating | 4.0/5 (450) | 4.7/5 (70) |
| Capterra rating | — | — |
| Our score | 6.9 | 7.7 |
Choose Autotask PSA if…
You need msps wanting a robust cloud psa tightly tied to datto/kaseya tools.
✓ Pros
- Strong reporting
- Reliable cloud PSA
- Datto/Kaseya integration
✕ Cons
- Quote pricing
- UI dated
- Kaseya licensing
Choose Naverisk if…
You need small msps wanting an all-in-one rmm + service desk + psa from a single vendor at one flat price.
✓ Pros
- All-in-one RMM+ITSM+PSA single vendor
- Transparent $110/mo entry
- Strong review ratings
✕ Cons
- PSA depth lighter than dedicated PSAs
- Per-device scale pricing quoted
- Smaller North American community
In depth
In Depth
Pricing
| Aspect | Naverisk | Autotask PSA |
|---|---|---|
| Model | Flat monthly | Custom quote |
| Entry point | $110/mo | Contact sales |
| Structure | All-in-one RMM+ITSM+PSA | PSA-focused, per-user/module |
| Trial | Yes | Not specified |
| Transparency | High | Low |
Naverisk wins on pricing clarity: a single $110/month starting point covers RMM, service desk, and PSA together. Autotask requires a sales conversation, making budget forecasting harder for small MSPs. Enterprise pricing at Naverisk is device-count quoted; Autotask scales via user seats and module add-ons typical of Kaseya’s model.
Features & Deployment
Naverisk bundles what most small MSPs need in one platform: integrated monitoring, ticketing, billing, and project management. Deployment is flexible (cloud or on-prem). The trade-off is PSA depth—it’s functional but lighter than purpose-built PSAs.
Autotask PSA is purely cloud and PSA-centric: strong ticketing, SLA management, time tracking, and reporting. Its real strength is integration with Datto RMM, Kaseya VSA, and the broader Kaseya ecosystem. If you’re already in that family, the handoff is seamless. Standalone, it’s a capable but aging interface.
| Feature | Naverisk | Autotask |
|---|---|---|
| RMM included | ✓ | Separate (Datto/VSA) |
| Service desk | ✓ | Limited; ticketing-focused |
| Billing | ✓ | ✓ |
| Project mgmt | ✓ | ✓ |
| Reporting | Good | Strong |
| UI modernity | Modern | Dated |
| Deployment options | Cloud + on-prem | Cloud only |
Ratings & Community
| Source | Naverisk | Autotask |
|---|---|---|
| G2 score | 4.7/5 | 4.0/5 |
| Review count | 70 | 450 |
| Our score | 7.7 | 6.9 |
Naverisk’s smaller review base reflects its niche appeal to small MSPs seeking all-in-one simplicity. Its 4.7 rating is genuinely strong and consistent. Autotask’s 4.0 across 450 reviews suggests satisfaction among power users but friction in UX and licensing complexity—typical of mature Kaseya products.
Verdict
Choose Naverisk if you’re a small MSP wanting true all-in-one consolidation, transparent pricing, and modern UX. You trade some PSA sophistication for simplicity and cost certainty.
Choose Autotask PSA if you’re already running Datto RMM or Kaseya VSA and need tight PSA integration, or if you demand enterprise-grade reporting and don’t mind the sales cycle and legacy interface.
Frequently asked questions
- Autotask PSA vs Naverisk: which is better?
- Autotask PSA vs Naverisk: on our data-weighted scoring, Naverisk edges ahead (7.7 vs 6.9/10). Autotask PSA starts at Custom quote and is best for MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools; Naverisk starts at $110/mo and is best for small MSPs wanting an all-in-one RMM + service desk + PSA from a single vendor at one flat price.
- Is Autotask PSA cheaper than Naverisk?
- Autotask PSA starts at Custom quote and Naverisk starts at $110/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: datto.com, naverisk.com. Figures are pulled from public vendor and security data and refreshed automatically.