Autotask PSA
6.9/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.0/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud
- Best for
- MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools
Best PSA Software · 2026
Autotask PSA vs 
SuperOps Autotask PSA vs SuperOps: on our data-weighted scoring, SuperOps edges ahead (7.8 vs 6.9/10). Autotask PSA starts at Custom quote and is best for MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools; SuperOps starts at $79/tech/mo and is best for modern MSPs wanting a clean unified RMM+PSA with AI built in. Choose SuperOps for the stronger overall track record; consider Autotask PSA if its pricing model or fit matches your environment better. Side-by-side table below.
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SuperOps
7.8/10
MSP Compared score
- Starting price
- $79/tech/mo
- Reviews
- 4.6/5 (~150 G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- Modern MSPs wanting a clean unified RMM+PSA with AI built in
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Autotask PSA | SuperOps |
|---|---|---|
| Editorial | 6.9 | 7.8 |
| User reviews | 8.0 | 9.2 |
| Adoption | 7.0 | 5.8 |
| Affordability | 5.0 | 1.8 |
| Feature breadth | 5.0 | 5.0 |
| Ease of trial | 3.0 | 6.0 |
Autotask PSA vs SuperOps: head-to-head
| Autotask PSA | SuperOps | |
|---|---|---|
| Starting price | Custom quote | $79/tech/mo |
| Pricing model | quote | per technician |
| Free trial / tier | — | 14 days |
| Best for | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools | Modern MSPs wanting a clean unified RMM+PSA with AI built in |
| Deployment | Cloud | Cloud |
| G2 rating | 4.0/5 (450) | 4.6/5 (150) |
| Capterra rating | — | — |
| Our score | 6.9 | 7.8 |
Choose Autotask PSA if…
You need msps wanting a robust cloud psa tightly tied to datto/kaseya tools.
✓ Pros
- Strong reporting
- Reliable cloud PSA
- Datto/Kaseya integration
✕ Cons
- Quote pricing
- UI dated
- Kaseya licensing
Choose SuperOps if…
You need modern msps wanting a clean unified rmm+psa with ai built in.
✓ Pros
- Modern UX
- AI features
- Good value for new MSPs
✕ Cons
- Younger ecosystem
- Fewer integrations than incumbents
- Module pricing
In depth
In Depth
Pricing
| Aspect | SuperOps | Autotask PSA |
|---|---|---|
| Model | Per-technician | Custom quote |
| Starting Price | $79/tech/month (annual) | Contact sales |
| Free Trial | 14 days | Not listed |
| Transparency | Published pricing tiers | Black box |
SuperOps wins on clarity and accessibility for smaller MSPs evaluating tools. Autotask’s quote-based pricing creates friction and makes budgeting unpredictable, though enterprise MSPs may negotiate better terms at scale.
Features & Deployment
Both are cloud-native, but differ in scope:
SuperOps bundles RMM + PSA in one platform with AI-assisted operations built in. You’re buying a unified stack with patch management, project tracking, and asset visibility—useful if you want a single pane of glass and don’t have legacy tools.
Autotask PSA is purely a PSA (no RMM), focused on ticketing, time/billing, project management, and resource scheduling. Its strength is deep integration with Kaseya RMM and Datto backup—a tighter fit if you’re already in that ecosystem. Reporting is notably stronger.
Autotask’s UI lags modern standards; SuperOps feels newer and cleaner.
Ratings & Verdict
| Platform | G2 Score | Review Count | Our Score |
|---|---|---|---|
| SuperOps | 4.6 ⭐ | 150 | 7.8 |
| Autotask PSA | 4.0 ⭐ | 450 | 6.9 |
SuperOps has higher user satisfaction (smaller, more recent reviewer base) and scores better on UX. Autotask benefits from established enterprise credibility and more reviews, but sentiment is weaker—likely due to dated interface and quote pricing friction.
Choose SuperOps if you’re a growing MSP wanting unified RMM+PSA, prefer transparent pricing, and value modern UX and AI features.
Choose Autotask if you’re already committed to Kaseya/Datto, need enterprise-grade reporting, or require deep legacy integrations.
Frequently asked questions
- Autotask PSA vs SuperOps: which is better?
- Autotask PSA vs SuperOps: on our data-weighted scoring, SuperOps edges ahead (7.8 vs 6.9/10). Autotask PSA starts at Custom quote and is best for MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools; SuperOps starts at $79/tech/mo and is best for modern MSPs wanting a clean unified RMM+PSA with AI built in.
- Is Autotask PSA cheaper than SuperOps?
- Autotask PSA starts at Custom quote and SuperOps starts at $79/tech/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: datto.com, superops.com. Figures are pulled from public vendor and security data and refreshed automatically.