Autotask PSA
- Starting price
- Custom quote
- Reviews
- 4.0/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud
- Best for
- MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools
Best PSA Software · 2026
Autotask PSA vs SuperOps: on our data-weighted scoring, SuperOps edges ahead (7.8 vs 6.9/10). Autotask PSA starts at Custom quote and is best for msps wanting a robust cloud psa tightly tied to datto/kaseya tools; SuperOps starts at $79/tech/mo and is best for modern msps wanting a clean unified rmm+psa with ai built in. Choose SuperOps for the stronger overall track record; consider Autotask PSA if its pricing model or fit matches your environment better. Side-by-side table below.
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Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Autotask PSA | SuperOps |
|---|---|---|
| Editorial | 6.9 | 7.8 |
| User reviews | 8.0 | 9.2 |
| Adoption | 7.0 | 5.8 |
| Affordability | 5.0 | 1.6 |
| Feature breadth | 5.0 | 5.0 |
| Ease of trial | 3.0 | 6.0 |
| Autotask PSA | SuperOps | |
|---|---|---|
| Starting price | Custom quote | $79/tech/mo |
| Pricing model | quote | per technician |
| Free trial / tier | — | 14 days |
| Best for | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools | Modern MSPs wanting a clean unified RMM+PSA with AI built in |
| Deployment | Cloud | Cloud |
| G2 rating | 4.0/5 (450) | 4.6/5 (150) |
| Capterra rating | — | — |
| Our score | 6.9 | 7.8 |
You need msps wanting a robust cloud psa tightly tied to datto/kaseya tools.
You need modern msps wanting a clean unified rmm+psa with ai built in.
SuperOps bills on a per technician model from $79/tech/mo (14 days trial), while Autotask PSA uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
SuperOps ships 5 headline capabilities (Unified RMM + PSA, AI-assisted ops, Patch management, Project management) and deploys Cloud. Autotask PSA ships 5 (Ticketing + SLA, Time/billing, Project + resource mgmt, Dashboards), deploying Cloud.
SuperOps holds 4.6/5 (~150 G2 reviews); Autotask PSA holds 4.0/5 (~450 G2 reviews). On our data-weighted score, SuperOps edges ahead (7.8 vs 6.9/10). Pick Autotask PSA instead when msps wanting a robust cloud psa tightly tied to datto/kaseya tools. See SuperOps alternatives or Autotask PSA alternatives.