Autotask PSA
6.9/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.0/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud
- Best for
- MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools
Best PSA Software · 2026
Autotask PSA vs 
SuperOps Autotask PSA vs SuperOps: on our data-weighted scoring, SuperOps edges ahead (7.8 vs 6.9/10). Autotask PSA starts at Custom quote and is best for MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools; SuperOps starts at $79/tech/mo and is best for modern MSPs wanting a clean unified RMM+PSA with AI built in. Choose SuperOps for the stronger overall track record; consider Autotask PSA if its pricing model or fit matches your environment better. Side-by-side table below.
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SuperOps
7.8/10
MSP Compared score
- Starting price
- $79/tech/mo
- Reviews
- 4.6/5 (~150 G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- Modern MSPs wanting a clean unified RMM+PSA with AI built in
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Autotask PSA | SuperOps |
|---|---|---|
| Editorial | 6.9 | 7.8 |
| User reviews | 8.0 | 9.2 |
| Adoption | 7.0 | 5.8 |
| Affordability | 5.0 | 1.8 |
| Feature breadth | 5.0 | 5.0 |
| Ease of trial | 3.0 | 6.0 |
Autotask PSA vs SuperOps: head-to-head
| Autotask PSA | SuperOps | |
|---|---|---|
| Starting price | Custom quote | $79/tech/mo |
| Pricing model | quote | per technician |
| Free trial / tier | — | 14 days |
| Best for | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools | Modern MSPs wanting a clean unified RMM+PSA with AI built in |
| Deployment | Cloud | Cloud |
| G2 rating | 4.0/5 (450) | 4.6/5 (150) |
| Capterra rating | — | — |
| Our score | 6.9 | 7.8 |
Choose Autotask PSA if…
You need msps wanting a robust cloud psa tightly tied to datto/kaseya tools.
✓ Pros
- Strong reporting
- Reliable cloud PSA
- Datto/Kaseya integration
✕ Cons
- Quote pricing
- UI dated
- Kaseya licensing
Choose SuperOps if…
You need modern msps wanting a clean unified rmm+psa with ai built in.
✓ Pros
- Modern UX
- AI features
- Good value for new MSPs
✕ Cons
- Younger ecosystem
- Fewer integrations than incumbents
- Module pricing
In depth
Pricing: SuperOps vs Autotask PSA
SuperOps bills on a per technician model from $79/tech/mo (14 days trial), while Autotask PSA uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
SuperOps ships 5 headline capabilities (Unified RMM + PSA, AI-assisted ops, Patch management, Project management) and deploys Cloud. Autotask PSA ships 5 (Ticketing + SLA, Time/billing, Project + resource mgmt, Dashboards), deploying Cloud.
Ratings & verdict
SuperOps holds 4.6/5 (~150 G2 reviews); Autotask PSA holds 4.0/5 (~450 G2 reviews). On our data-weighted score, SuperOps edges ahead (7.8 vs 6.9/10). Pick Autotask PSA instead when msps wanting a robust cloud psa tightly tied to datto/kaseya tools. See SuperOps alternatives or Autotask PSA alternatives.
Frequently asked questions
- Autotask PSA vs SuperOps: which is better?
- Autotask PSA vs SuperOps: on our data-weighted scoring, SuperOps edges ahead (7.8 vs 6.9/10). Autotask PSA starts at Custom quote and is best for MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools; SuperOps starts at $79/tech/mo and is best for modern MSPs wanting a clean unified RMM+PSA with AI built in.
- Is Autotask PSA cheaper than SuperOps?
- Autotask PSA starts at Custom quote and SuperOps starts at $79/tech/mo (see the pricing rows for models and limits).
Data as of November 1, 2026. Sources: datto.com, superops.com. Figures are pulled from public vendor and security data and refreshed automatically.