BookStack
7.4/10
MSP Compared score
- Starting price
- Free tier available
- Reviews
- Not yet rated
- Free trial
- Free tier
- Deployment
- Self-hosted
- Best for
- Teams wanting a free, self-hosted wiki/knowledge base with a clean books-chapters-pages structure
Best IT Documentation Software · 2026
BookStack vs 
IT Glue BookStack vs IT Glue: on our data-weighted scoring, IT Glue edges ahead (7.5 vs 7.4/10). BookStack starts at Free tier available and is best for teams wanting a free, self-hosted wiki/knowledge base with a clean books-chapters-pages structure; IT Glue starts at Custom quote and is best for MSPs wanting structured, SOC2 IT documentation. Choose IT Glue for the stronger overall track record; consider BookStack if its pricing model or fit matches your environment better. Side-by-side table below.
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IT Glue
7.5/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.5/5 (~200 G2 reviews)
- Free trial
- —
- Deployment
- Cloud
- Best for
- MSPs wanting structured, SOC2 IT documentation
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | BookStack | IT Glue |
|---|---|---|
| Editorial | 7.4 | 7.5 |
| User reviews | 7.0 | 9.0 |
| Adoption | 0.0 | 6.1 |
| Affordability | 9.5 | 5.0 |
| Feature breadth | 6.0 | 5.0 |
| Ease of trial | 7.0 | 3.0 |
BookStack vs IT Glue: head-to-head
| BookStack | IT Glue | |
|---|---|---|
| Starting price | Free tier available | Custom quote |
| Pricing model | flat | per user |
| Free trial / tier | Free tier | — |
| Best for | Teams wanting a free, self-hosted wiki/knowledge base with a clean books-chapters-pages structure | MSPs wanting structured, SOC2 IT documentation |
| Deployment | Self-hosted | Cloud |
| G2 rating | — | 4.5/5 (200) |
| Capterra rating | — | — |
| Our score | 7.4 | 7.5 |
Choose BookStack if…
You need teams wanting a free, self-hosted wiki/knowledge base with a clean books-chapters-pages structure.
✓ Pros
- Completely free + open source (MIT)
- Self-hosted data control
- Clean structure with SSO included
✕ Cons
- Self-host/maintenance burden
- Not IT-specific (no asset/SSL/password tracking)
- No vendor SLA or support
Choose IT Glue if…
You need msps wanting structured, soc2 it documentation.
✓ Pros
- Category leader
- Strong relationships/linking
- Many integrations
✕ Cons
- Quote pricing
- Kaseya ecosystem
- Per-user minimums
In depth
Pricing: IT Glue vs BookStack
IT Glue bills on a per user model from Custom quote, while BookStack uses a flat model from Free tier available (free tier available). Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
IT Glue ships 5 headline capabilities (Structured documentation, Password vault, Asset/config links, Runbooks) and deploys Cloud. BookStack ships 6 (Books/Chapters/Pages/Shelves hierarchy, WYSIWYG + Markdown editors, Full-text search + page permalinks, Role-based permissions), deploying Self-hosted.
Ratings & verdict
IT Glue holds 4.5/5 (~200 G2 reviews); BookStack holds Not yet rated. On our data-weighted score, IT Glue edges ahead (7.5 vs 7.4/10). Pick BookStack instead when teams wanting a free, self-hosted wiki/knowledge base with a clean books-chapters-pages structure. See IT Glue alternatives or BookStack alternatives.
Frequently asked questions
- BookStack vs IT Glue: which is better?
- BookStack vs IT Glue: on our data-weighted scoring, IT Glue edges ahead (7.5 vs 7.4/10). BookStack starts at Free tier available and is best for teams wanting a free, self-hosted wiki/knowledge base with a clean books-chapters-pages structure; IT Glue starts at Custom quote and is best for MSPs wanting structured, SOC2 IT documentation.
- Is BookStack cheaper than IT Glue?
- BookStack starts at Free tier available and IT Glue starts at Custom quote (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: bookstackapp.com, itglue.com. Figures are pulled from public vendor and security data and refreshed automatically.