Cisco Umbrella
8.0/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.4/5 (~274 G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- Enterprises wanting DNS-layer security that scales up into a full secure internet gateway (SIG)
Best DNS Filtering Software · 2026
Cisco Umbrella vs 
Heimdal Cisco Umbrella vs Heimdal: on our data-weighted scoring, Cisco Umbrella edges ahead (8.0 vs 7.5/10). Cisco Umbrella starts at Custom quote and is best for enterprises wanting DNS-layer security that scales up into a full secure internet gateway (SIG); Heimdal starts at Custom quote and is best for MSPs wanting patching bundled with a broader security suite. Choose Cisco Umbrella for the stronger overall track record; consider Heimdal if its pricing model or fit matches your environment better. Side-by-side table below.
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Heimdal
7.5/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.6/5 (~200 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- MSPs wanting patching bundled with a broader security suite
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Cisco Umbrella | Heimdal |
|---|---|---|
| Editorial | 8.0 | 7.5 |
| User reviews | 8.8 | 9.2 |
| Adoption | 6.5 | 6.1 |
| Affordability | 5.0 | 5.0 |
| Feature breadth | 6.0 | 4.0 |
| Ease of trial | 6.0 | 6.0 |
Cisco Umbrella vs Heimdal: head-to-head
| Cisco Umbrella | Heimdal | |
|---|---|---|
| Starting price | Custom quote | Custom quote |
| Pricing model | quote | per endpoint |
| Free trial / tier | 14 days | Free trial |
| Best for | Enterprises wanting DNS-layer security that scales up into a full secure internet gateway (SIG) | MSPs wanting patching bundled with a broader security suite |
| Deployment | Cloud | Cloud |
| G2 rating | 4.4/5 (274) | 4.6/5 (200) |
| Capterra rating | — | — |
| Our score | 8.0 | 7.5 |
Choose Cisco Umbrella if…
You need enterprises wanting dns-layer security that scales up into a full secure internet gateway (sig).
✓ Pros
- Massive Talos threat intelligence
- Scales from DNS to full SIG
- Proven enterprise reliability
✕ Cons
- No public pricing (quote-only)
- Complex multi-SKU lineup
- Costs climb fast with SIG tiers
Choose Heimdal if…
You need msps wanting patching bundled with a broader security suite.
✓ Pros
- Unified security + patch platform
- Strong MSP program
- Modular
✕ Cons
- Quote-based pricing
- Best value only when bundled
- Newer EDR
In depth
Pricing: Cisco Umbrella vs Heimdal
Cisco Umbrella bills on a quote model from Custom quote (14 days trial), while Heimdal uses a per endpoint model from Custom quote (yes trial). Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Cisco Umbrella ships 6 headline capabilities (DNS-layer threat blocking, Intelligent proxy (Advantage), App discovery + control, Cisco Talos threat intelligence) and deploys Cloud. Heimdal ships 4 (Automated patch & asset management, DNS security, EDR/XDR modules, Privileged access management), deploying Cloud.
Ratings & verdict
Cisco Umbrella holds 4.4/5 (~274 G2 reviews); Heimdal holds 4.6/5 (~200 G2 reviews). On our data-weighted score, Cisco Umbrella edges ahead (8.0 vs 7.5/10). Pick Heimdal instead when msps wanting patching bundled with a broader security suite. See Cisco Umbrella alternatives or Heimdal alternatives.
Frequently asked questions
- Cisco Umbrella vs Heimdal: which is better?
- Cisco Umbrella vs Heimdal: on our data-weighted scoring, Cisco Umbrella edges ahead (8.0 vs 7.5/10). Cisco Umbrella starts at Custom quote and is best for enterprises wanting DNS-layer security that scales up into a full secure internet gateway (SIG); Heimdal starts at Custom quote and is best for MSPs wanting patching bundled with a broader security suite.
- Is Cisco Umbrella cheaper than Heimdal?
- Cisco Umbrella starts at Custom quote and Heimdal starts at Custom quote (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: umbrella.cisco.com, heimdalsecurity.com. Figures are pulled from public vendor and security data and refreshed automatically.