ConnectWise PSA
6.8/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 3.9/5 (~500 G2 reviews)
- Free trial
- —
- Deployment
- Cloud + on-prem
- Best for
- Established/larger MSPs needing the deepest PSA workflows
Best PSA Software · 2026
ConnectWise PSA vs 
Naverisk ConnectWise PSA vs Naverisk: on our data-weighted scoring, Naverisk edges ahead (7.7 vs 6.8/10). ConnectWise PSA starts at Custom quote and is best for established/larger MSPs needing the deepest PSA workflows; Naverisk starts at $110/mo and is best for small MSPs wanting an all-in-one RMM + service desk + PSA from a single vendor at one flat price. Choose Naverisk for the stronger overall track record; consider ConnectWise PSA if its pricing model or fit matches your environment better. Side-by-side table below.
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Naverisk
7.7/10
MSP Compared score
- Starting price
- $110/mo
- Reviews
- 4.7/5 (~70 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud + on-prem
- Best for
- Small MSPs wanting an all-in-one RMM + service desk + PSA from a single vendor at one flat price
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | ConnectWise PSA | Naverisk |
|---|---|---|
| Editorial | 6.8 | 7.7 |
| User reviews | 7.8 | 9.4 |
| Adoption | 7.1 | 4.9 |
| Affordability | 5.0 | 1.5 |
| Feature breadth | 5.0 | 6.0 |
| Ease of trial | 3.0 | 6.0 |
ConnectWise PSA vs Naverisk: head-to-head
| ConnectWise PSA | Naverisk | |
|---|---|---|
| Starting price | Custom quote | $110/mo |
| Pricing model | quote | flat |
| Free trial / tier | — | Free trial |
| Best for | Established/larger MSPs needing the deepest PSA workflows | Small MSPs wanting an all-in-one RMM + service desk + PSA from a single vendor at one flat price |
| Deployment | Cloud + on-prem | Cloud + on-prem |
| G2 rating | 3.9/5 (500) | 4.7/5 (70) |
| Capterra rating | — | — |
| Our score | 6.8 | 7.7 |
Choose ConnectWise PSA if…
You need established/larger msps needing the deepest psa workflows.
✓ Pros
- Industry-standard depth
- Huge integration ecosystem
- Scales to large MSPs
✕ Cons
- Complex and heavy
- Quote/contract pricing
- Learning curve
Choose Naverisk if…
You need small msps wanting an all-in-one rmm + service desk + psa from a single vendor at one flat price.
✓ Pros
- All-in-one RMM+ITSM+PSA single vendor
- Transparent $110/mo entry
- Strong review ratings
✕ Cons
- PSA depth lighter than dedicated PSAs
- Per-device scale pricing quoted
- Smaller North American community
In depth
Pricing
| Aspect | Naverisk | ConnectWise PSA |
|---|---|---|
| Model | Flat monthly | Custom quote |
| Entry Point | $110/mo | Not published |
| Billing | Monthly or annual | Typically annual contracts |
| Transparency | Clear, predictable | Opaque; requires sales contact |
| Scaling | Per-device quoted | Per-user/deployment quoted |
Verdict: Naverisk wins on transparency and predictability. If budget certainty matters, Naverisk’s flat $110/mo starting point beats ConnectWise’s black-box pricing. ConnectWise’s custom model suits large deployments but creates friction for evaluation.
Features & Deployment
Naverisk
- Bundled strength: RMM + monitoring + service desk + PSA + billing + project management under one roof
- Unified experience: Single platform eliminates context-switching
- Deployment: Cloud + on-prem options
- Trade-off: PSA features are functional but lighter than dedicated platforms
ConnectWise PSA
- Specialized depth: Purpose-built PSA with advanced ticketing, dispatch, procurement, and KPI reporting
- Ecosystem: Deep integration library for accounting, CRM, and other third-party tools
- Deployment: Cloud + on-prem
- Trade-off: RMM/monitoring requires separate integration or product pairing
Verdict: Choose Naverisk for simplicity and cohesion; choose ConnectWise for PSA sophistication and third-party extensibility. Naverisk eliminates vendor sprawl; ConnectWise offers specialized power at the cost of complexity.
Ratings & Community
| Platform | G2 Score | Review Count | Sentiment |
|---|---|---|---|
| Naverisk | 4.7/5 | 70 | Strong, consistent |
| ConnectWise PSA | 3.9/5 | 500 | Mixed; heavy on complaints |
ConnectWise has deeper penetration but lower satisfaction. Naverisk’s smaller but enthusiastic user base reflects a simpler, more focused product. ConnectWise’s lower score partly reflects expectations from larger, more demanding deployments.
Verdict
Naverisk (7.7/10): Best for small MSPs seeking an honest all-in-one alternative. Transparent pricing, unified workflows, and strong ratings make it the easier sell—especially if you’re tired of stitching together RMM + PSA + service desk from different vendors.
ConnectWise PSA (6.8/10): Best for established MSPs already invested in the ConnectWise ecosystem or needing enterprise-grade PSA depth. Powerful but complex; pricing opacity and learning curve penalize smaller shops.
Bottom line: Naverisk offers simplicity and value; ConnectWise offers specialization and scale. For most small-to-mid MSPs evaluating from scratch, Naverisk’s transparent, integrated approach is the faster path to production.
Frequently asked questions
- ConnectWise PSA vs Naverisk: which is better?
- ConnectWise PSA vs Naverisk: on our data-weighted scoring, Naverisk edges ahead (7.7 vs 6.8/10). ConnectWise PSA starts at Custom quote and is best for established/larger MSPs needing the deepest PSA workflows; Naverisk starts at $110/mo and is best for small MSPs wanting an all-in-one RMM + service desk + PSA from a single vendor at one flat price.
- Is ConnectWise PSA cheaper than Naverisk?
- ConnectWise PSA starts at Custom quote and Naverisk starts at $110/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: connectwise.com, naverisk.com. Figures are pulled from public vendor and security data and refreshed automatically.