ConnectWise PSA
7.4/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 3.9/5 (~500 G2 reviews)
- Free trial
- —
- Deployment
- Cloud + on-prem
- Best for
- Established/larger MSPs needing the deepest PSA workflows
Best PSA Software · 2026
ConnectWise PSA vs 
SuperOps ConnectWise PSA vs SuperOps: on our data-weighted scoring, SuperOps edges ahead (7.8 vs 6.8/10). ConnectWise PSA starts at Custom quote and is best for established/larger msps needing the deepest psa workflows; SuperOps starts at $79/tech/mo and is best for modern msps wanting a clean unified rmm+psa with ai built in. Choose SuperOps for the stronger overall track record; consider ConnectWise PSA if its pricing model or fit matches your environment better. Side-by-side table below.
SuperOps
8.2/10
MSP Compared score
- Starting price
- $79/tech/mo
- Reviews
- 4.6/5 (~150 G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- Modern MSPs wanting a clean unified RMM+PSA with AI built in
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Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | ConnectWise PSA | SuperOps |
|---|---|---|
| Editorial | 6.8 | 7.8 |
| User reviews | 7.8 | 9.2 |
| Adoption | 7.1 | 5.8 |
| Affordability | 5.0 | 1.6 |
| Feature breadth | 5.0 | 5.0 |
| Ease of trial | 3.0 | 6.0 |
ConnectWise PSA vs SuperOps: head-to-head
| ConnectWise PSA | SuperOps | |
|---|---|---|
| Starting price | Custom quote | $79/tech/mo |
| Pricing model | quote | per technician |
| Free trial / tier | — | 14 days |
| Best for | Established/larger MSPs needing the deepest PSA workflows | Modern MSPs wanting a clean unified RMM+PSA with AI built in |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 3.9/5 (500) | 4.6/5 (150) |
| Capterra rating | — | — |
| Our score | 6.8 | 7.8 |
Choose ConnectWise PSA if…
You need established/larger msps needing the deepest psa workflows.
Pros
- Industry-standard depth
- Huge integration ecosystem
- Scales to large MSPs
Cons
- Complex and heavy
- Quote/contract pricing
- Learning curve
Choose SuperOps if…
You need modern msps wanting a clean unified rmm+psa with ai built in.
Pros
- Modern UX
- AI features
- Good value for new MSPs
Cons
- Younger ecosystem
- Fewer integrations than incumbents
- Module pricing
In depth
Pricing: SuperOps vs ConnectWise PSA
SuperOps bills on a per technician model from $79/tech/mo (14 days trial), while ConnectWise PSA uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
SuperOps ships 5 headline capabilities (Unified RMM + PSA, AI-assisted ops, Patch management, Project management) and deploys Cloud. ConnectWise PSA ships 5 (Ticketing + dispatch, Billing/invoicing, Project management, Procurement), deploying Cloud + on-prem.
Ratings & verdict
SuperOps holds 4.6/5 (~150 G2 reviews); ConnectWise PSA holds 3.9/5 (~500 G2 reviews). On our data-weighted score, SuperOps edges ahead (7.8 vs 6.8/10). Pick ConnectWise PSA instead when established/larger msps needing the deepest psa workflows. See SuperOps alternatives or ConnectWise PSA alternatives.
Frequently asked questions
- ConnectWise PSA vs SuperOps: which is better?
- ConnectWise PSA vs SuperOps: on our data-weighted scoring, SuperOps edges ahead (7.8 vs 6.8/10). ConnectWise PSA starts at Custom quote and is best for established/larger msps needing the deepest psa workflows; SuperOps starts at $79/tech/mo and is best for modern msps wanting a clean unified rmm+psa with ai built in.
- Is ConnectWise PSA cheaper than SuperOps?
- ConnectWise PSA starts at Custom quote and SuperOps starts at $79/tech/mo (see the pricing rows for models and limits).
Data as of June 16, 2026. Sources: connectwise.com, superops.com. Figures are pulled from public vendor and security data and refreshed automatically.