Best Remote Access Software · 2026
ConnectWise ScreenConnect vs 
TeamViewer ConnectWise ScreenConnect vs TeamViewer: on our data-weighted scoring, ConnectWise ScreenConnect edges ahead (8.3 vs 8.1/10). ConnectWise ScreenConnect starts at $30/concurrent tech/mo and is best for MSPs and IT teams wanting fast, flexible attended + unattended remote support; TeamViewer starts at Free tier available and is best for cross-platform remote support with broad device reach. Choose ConnectWise ScreenConnect for the stronger overall track record; consider TeamViewer if its pricing model or fit matches your environment better. Side-by-side table below.
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Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | ConnectWise ScreenConnect | TeamViewer |
|---|---|---|
| Editorial | 8.3 | 8.1 |
| User reviews | 9.4 | 9.0 |
| Adoption | 7.1 | 9.5 |
| Affordability | 2.8 | 9.5 |
| Feature breadth | 6.0 | 5.0 |
| Ease of trial | 6.0 | 10.0 |
| ConnectWise ScreenConnect | TeamViewer | |
|---|---|---|
| Starting price | $30/concurrent tech/mo | Free tier available |
| Pricing model | per user | per license |
| Free trial / tier | 14 days | Free tier + free trial |
| Best for | MSPs and IT teams wanting fast, flexible attended + unattended remote support | Cross-platform remote support with broad device reach |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 4.7/5 (477) | 4.5/5 (4000) |
| Capterra rating | — | — |
| Our score | 8.3 | 8.1 |
You need msps and it teams wanting fast, flexible attended + unattended remote support.
You need cross-platform remote support with broad device reach.
ConnectWise ScreenConnect bills on a per user model from $30/concurrent tech/mo (14 days trial), while TeamViewer uses a per license model from Free tier available (free tier available). Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
ConnectWise ScreenConnect ships 6 headline capabilities (Attended + unattended remote access, Backstage + remote command line, Session recording + video auditing, File transfer + remote printing) and deploys Cloud + on-prem. TeamViewer ships 5 (Cross-platform remote control, Unattended access, File transfer, Mobile support), deploying Cloud.
ConnectWise ScreenConnect holds 4.7/5 (~477 G2 reviews); TeamViewer holds 4.5/5 (~4k G2 reviews). On our data-weighted score, ConnectWise ScreenConnect edges ahead (8.3 vs 8.1/10). Pick TeamViewer instead when cross-platform remote support with broad device reach. See ConnectWise ScreenConnect alternatives or TeamViewer alternatives.
