ConnectWise ScreenConnect Review (2026)
- Starting price
- $30/concurrent tech/mo
- Free trial
- 14 days
- Deployment
- Cloud + on-prem
- Best for
- MSPs and IT teams wanting fast, flexible attended + unattended remote support
Our verdict
ConnectWise ScreenConnect earns 8.3/10 in our review, weighted from 4.7/5 (~477 G2 reviews) and its feature/pricing profile. A top-tier remote support tool — fast, flexible, and self-hostable, the default choice for many MSPs. Best for MSPs and IT teams wanting fast, flexible attended + unattended remote support. Starting price: $30/concurrent tech/mo.
Backed by 4.7★ · 477 reviews on G2.
Pros & cons
✓ Pros
- Fast
- reliable remote sessions
- On-prem self-host option
- Deep MSP toolset
✕ Cons
- Concurrent-session limits per tier
- Multi-year contracts common
- Add-ons raise cost
Key features
- Attended + unattended remote access
- Backstage + remote command line
- Session recording + video auditing
- File transfer + remote printing
- Self-hosted (on-prem) option
- Custom branding + Toolbox
How ConnectWise ScreenConnect compares
| ConnectWise ScreenConnect | TeamViewer | AnyDesk | |
|---|---|---|---|
| Starting price | $30/concurrent tech/mo | Free tier available | $14.9/mo |
| Pricing model | per user | per license | per license |
| Free trial / tier | 14 days | Free tier + free trial | Free tier + 14 days |
| Best for | MSPs and IT teams wanting fast, flexible attended + unattended remote support | Cross-platform remote support with broad device reach | Fast, lightweight remote access on a budget |
| Deployment | Cloud + on-prem | Cloud | Cloud |
| G2 rating | 4.7/5 (477) | 4.5/5 (4000) | 4.5/5 (1000) |
| Capterra rating | — | — | — |
| Our score | 8.3 | 8.1 | 8.1 |
Try ConnectWise ScreenConnect →
Full review
ConnectWise ScreenConnect review — 8.3/10
A top-tier remote support tool — fast, flexible, and self-hostable, the default choice for many MSPs. Our score weights 4.7/5 (~477 G2 reviews) against feature breadth and pricing value.
Pricing value
ConnectWise ScreenConnect starts at $30/concurrent tech/mo on a per user model after a 14 days free trial. See the full pricing breakdown.
Who should buy ConnectWise ScreenConnect
Best for MSPs and IT teams wanting fast, flexible attended + unattended remote support. If that is not you, weigh the alternatives.
Frequently asked questions
- Is ConnectWise ScreenConnect worth it?
- ConnectWise ScreenConnect earns 8.3/10 in our review, weighted from 4.7/5 (~477 G2 reviews) and its feature/pricing profile. A top-tier remote support tool — fast, flexible, and self-hostable, the default choice for many MSPs. Best for MSPs and IT teams wanting fast, flexible attended + unattended remote support. Starting price: $30/concurrent tech/mo.
- What does ConnectWise ScreenConnect cost?
- From $30/concurrent tech/mo — see the pricing page.
Based on aggregated third-party ratings (4.7/5 (~477 G2 reviews)) and ConnectWise ScreenConnect's published feature and pricing data. Hands-on testing notes are added as we trial each tool — see how we test.