ConnectWise SOC Services (MDR)
8.0/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- Not yet rated
- Free trial
- —
- Deployment
- Cloud
- Best for
- MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only
Best SOC-as-a-Service · 2026
ConnectWise SOC Services (MDR) vs 
Expel ConnectWise SOC Services (MDR) vs Expel: on our data-weighted scoring, Expel edges ahead (7.5 vs 7.3/10). ConnectWise SOC Services (MDR) starts at Custom quote and is best for msps wanting an outsourced 24/7 soc and managed detection + response, channel-only; Expel starts at Custom quote and is best for mid-market/enterprise wanting transparent mdr across their existing tools. Choose Expel for the stronger overall track record; consider ConnectWise SOC Services (MDR) if its pricing model or fit matches your environment better. Side-by-side table below.
Expel
8.3/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.7/5 (~90 G2 reviews)
- Free trial
- —
- Deployment
- Cloud
- Best for
- Mid-market/enterprise wanting transparent MDR across their existing tools
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Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | ConnectWise SOC Services (MDR) | Expel |
|---|---|---|
| Editorial | 7.3 | 7.5 |
| User reviews | 7.0 | 9.4 |
| Adoption | 0.0 | 5.2 |
| Affordability | 5.0 | 5.0 |
| Feature breadth | 8.0 | 4.0 |
| Ease of trial | 3.0 | 3.0 |
ConnectWise SOC Services (MDR) vs Expel: head-to-head
| ConnectWise SOC Services (MDR) | Expel | |
|---|---|---|
| Starting price | Custom quote | Custom quote |
| Pricing model | quote | quote |
| Free trial / tier | — | — |
| Best for | MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only | Mid-market/enterprise wanting transparent MDR across their existing tools |
| Deployment | Cloud | Cloud |
| G2 rating | — | 4.7/5 (90) |
| Capterra rating | — | — |
| Our score | 7.3 | 7.5 |
Choose ConnectWise SOC Services (MDR) if…
You need msps wanting an outsourced 24/7 soc and managed detection + response, channel-only.
Pros
- Outsourced 24/7 SOC expertise
- Flexible across EDR engines
- Integrates with ConnectWise stack
Cons
- Quote-only
- channel-only pricing
- Per-endpoint costs add up
- Best value within ConnectWise ecosystem
Choose Expel if…
You need mid-market/enterprise wanting transparent mdr across their existing tools.
Pros
- Vendor-agnostic
- Transparent investigations
- Strong cloud coverage
Cons
- Premium pricing
- Quote-only
- Enterprise focus
In depth
Pricing: Expel vs ConnectWise SOC Services (MDR)
Expel bills on a quote model from Custom quote, while ConnectWise SOC Services (MDR) uses a quote model from Custom quote (no trial). Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Expel ships 4 headline capabilities (MDR across cloud + endpoint + SIEM, Transparent workbench, Automation, Clear remediation steps) and deploys Cloud. ConnectWise SOC Services (MDR) ships 8 (24/7 security operations center, Managed detection + response (MDR), Multi-EDR (Bitdefender, SentinelOne), deploying Cloud.
Ratings & verdict
Expel holds 4.7/5 (~90 G2 reviews); ConnectWise SOC Services (MDR) holds Not yet rated. On our data-weighted score, Expel edges ahead (7.5 vs 7.5/10). Pick ConnectWise SOC Services (MDR) instead when msps wanting an outsourced 24/7 soc and managed detection + response, channel-only. See Expel alternatives or ConnectWise SOC Services (MDR) alternatives.
Frequently asked questions
- ConnectWise SOC Services (MDR) vs Expel: which is better?
- ConnectWise SOC Services (MDR) vs Expel: on our data-weighted scoring, Expel edges ahead (7.5 vs 7.3/10). ConnectWise SOC Services (MDR) starts at Custom quote and is best for msps wanting an outsourced 24/7 soc and managed detection + response, channel-only; Expel starts at Custom quote and is best for mid-market/enterprise wanting transparent mdr across their existing tools.
- Is ConnectWise SOC Services (MDR) cheaper than Expel?
- ConnectWise SOC Services (MDR) starts at Custom quote and Expel starts at Custom quote (see the pricing rows for models and limits).
Data as of June 16, 2026. Sources: connectwise.com, expel.com. Figures are pulled from public vendor and security data and refreshed automatically.