ConnectWise SOC Services (MDR)
7.3/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- Not yet rated
- Free trial
- —
- Deployment
- Cloud
- Best for
- MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only
Best SOC-as-a-Service · 2026
ConnectWise SOC Services (MDR) vs 
UnderDefense ConnectWise SOC Services (MDR) vs UnderDefense: on our data-weighted scoring, UnderDefense edges ahead (8.1 vs 7.3/10). ConnectWise SOC Services (MDR) starts at Custom quote and is best for MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only; UnderDefense starts at $11/endpoint/mo and is best for teams that want an agentic AI SOC on top of the SIEM or XDR they already run. Choose UnderDefense for the stronger overall track record; consider ConnectWise SOC Services (MDR) if its pricing model or fit matches your environment better. Side-by-side table below.
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UnderDefense
8.1/10
MSP Compared score
- Starting price
- $11/endpoint/mo
- Reviews
- 4.9/5 (~29 G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud + on-prem
- Best for
- Teams that want an agentic AI SOC on top of the SIEM or XDR they already run
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | ConnectWise SOC Services (MDR) | UnderDefense |
|---|---|---|
| Editorial | 7.3 | 8.1 |
| User reviews | 7.0 | 9.8 |
| Adoption | 0.0 | 3.9 |
| Affordability | 5.0 | 4.1 |
| Feature breadth | 8.0 | 6.0 |
| Ease of trial | 3.0 | 6.0 |
ConnectWise SOC Services (MDR) vs UnderDefense: head-to-head
| ConnectWise SOC Services (MDR) | UnderDefense | |
|---|---|---|
| Starting price | Custom quote | $11/endpoint/mo |
| Pricing model | quote | per endpoint |
| Free trial / tier | — | 14 days |
| Best for | MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only | Teams that want an agentic AI SOC on top of the SIEM or XDR they already run |
| Deployment | Cloud | Cloud + on-prem |
| G2 rating | — | 4.9/5 (29) |
| Capterra rating | — | — |
| Our score | 7.3 | 8.1 |
Choose ConnectWise SOC Services (MDR) if…
You need msps wanting an outsourced 24/7 soc and managed detection + response, channel-only.
✓ Pros
- Outsourced 24/7 SOC expertise
- Flexible across EDR engines
- Integrates with ConnectWise stack
✕ Cons
- Quote-only
- channel-only pricing
- Per-endpoint costs add up
- Best value within ConnectWise ecosystem
Choose UnderDefense if…
You need teams that want an agentic ai soc on top of the siem or xdr they already run.
✓ Pros
- Published per-endpoint floor (rare in this category)
- Runs on the SIEM/XDR you already own
- 14-day trial
✕ Cons
- G2 volume still small vs Huntress or Arctic Wolf
- Higher tiers are contact-sales
- Annual contracts
Frequently asked questions
- ConnectWise SOC Services (MDR) vs UnderDefense: which is better?
- ConnectWise SOC Services (MDR) vs UnderDefense: on our data-weighted scoring, UnderDefense edges ahead (8.1 vs 7.3/10). ConnectWise SOC Services (MDR) starts at Custom quote and is best for MSPs wanting an outsourced 24/7 SOC and managed detection + response, channel-only; UnderDefense starts at $11/endpoint/mo and is best for teams that want an agentic AI SOC on top of the SIEM or XDR they already run.
- Is ConnectWise SOC Services (MDR) cheaper than UnderDefense?
- ConnectWise SOC Services (MDR) starts at Custom quote and UnderDefense starts at $11/endpoint/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: connectwise.com, underdefense.com. Figures are pulled from public vendor and security data and refreshed automatically.