Cisco Duo
8.5/10
MSP Compared score
- Starting price
- $3/user/mo
- Reviews
- 4.5/5 (~396 G2 reviews)
- Free trial
- Free tier + 30 days
- Deployment
- Cloud
- Best for
- Teams wanting the simplest, fastest path to strong MFA and device-trust access
Best Identity & Access (MFA / SSO) · 2026
Cisco Duo vs 
JumpCloud Cisco Duo vs JumpCloud: on our data-weighted scoring, Cisco Duo edges ahead (8.5 vs 8.4/10). Cisco Duo starts at $3/user/mo and is best for teams wanting the simplest, fastest path to strong MFA and device-trust access; JumpCloud starts at Free tier available and is best for SMBs/MSPs wanting cloud directory + SSO + MDM in one platform. Choose Cisco Duo for the stronger overall track record; consider JumpCloud if its pricing model or fit matches your environment better. Side-by-side table below.
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JumpCloud
8.4/10
MSP Compared score
- Starting price
- Free tier available
- Reviews
- 4.5/5 (~3k G2 reviews)
- Free trial
- Free tier + 30 days
- Deployment
- Cloud
- Best for
- SMBs/MSPs wanting cloud directory + SSO + MDM in one platform
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Cisco Duo | JumpCloud |
|---|---|---|
| Editorial | 8.5 | 8.4 |
| User reviews | 9.0 | 9.0 |
| Adoption | 6.9 | 9.2 |
| Affordability | 9.5 | 9.5 |
| Feature breadth | 6.0 | 5.0 |
| Ease of trial | 10.0 | 10.0 |
Cisco Duo vs JumpCloud: head-to-head
| Cisco Duo | JumpCloud | |
|---|---|---|
| Starting price | $3/user/mo | Free tier available |
| Pricing model | per user | per user |
| Free trial / tier | Free tier + 30 days | Free tier + 30 days |
| Best for | Teams wanting the simplest, fastest path to strong MFA and device-trust access | SMBs/MSPs wanting cloud directory + SSO + MDM in one platform |
| Deployment | Cloud | Cloud |
| G2 rating | 4.5/5 (396) | 4.5/5 (3000) |
| Capterra rating | — | — |
| Our score | 8.5 | 8.4 |
Choose Cisco Duo if…
You need teams wanting the simplest, fastest path to strong mfa and device-trust access.
✓ Pros
- Free tier up to 10 users
- Fastest MFA to deploy
- Low per-user pricing
✕ Cons
- Less full-suite IAM than Okta/Entra
- Best features in higher tiers
- SSO app catalog smaller than Okta
Choose JumpCloud if…
You need smbs/msps wanting cloud directory + sso + mdm in one platform.
✓ Pros
- Directory + SSO + MDM in one
- Free up to 10/10
- Strong MSP program
✕ Cons
- Module pricing can add up
- Quote at scale
- Breadth = learning curve
In depth
Pricing: Cisco Duo vs JumpCloud
Cisco Duo bills on a per user model from $3/user/mo (free tier available), while JumpCloud uses a per user model from Free tier available (free tier available). Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Cisco Duo ships 6 headline capabilities (Push + passwordless + FIDO2 MFA, Single sign-on, Device health + trust checks, Risk-based adaptive authentication) and deploys Cloud. JumpCloud ships 5 (Cloud directory, SSO + MFA, Device management (cross-OS), Cloud RADIUS/LDAP), deploying Cloud.
Ratings & verdict
Cisco Duo holds 4.5/5 (~396 G2 reviews); JumpCloud holds 4.5/5 (~3k G2 reviews). On our data-weighted score, Cisco Duo edges ahead (8.5 vs 8.4/10). Pick JumpCloud instead when smbs/msps wanting cloud directory + sso + mdm in one platform. See Cisco Duo alternatives or JumpCloud alternatives.
Frequently asked questions
- Cisco Duo vs JumpCloud: which is better?
- Cisco Duo vs JumpCloud: on our data-weighted scoring, Cisco Duo edges ahead (8.5 vs 8.4/10). Cisco Duo starts at $3/user/mo and is best for teams wanting the simplest, fastest path to strong MFA and device-trust access; JumpCloud starts at Free tier available and is best for SMBs/MSPs wanting cloud directory + SSO + MDM in one platform.
- Is Cisco Duo cheaper than JumpCloud?
- Cisco Duo starts at $3/user/mo and JumpCloud starts at Free tier available (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: duo.com, jumpcloud.com. Figures are pulled from public vendor and security data and refreshed automatically.