JumpCloud Review (2026)
- Starting price
- Free tier available
- Free trial
- Free tier + 30 days
- Deployment
- Cloud
- Best for
- SMBs/MSPs wanting cloud directory + SSO + MDM in one platform
Verdict: 8.4/10
JumpCloud earns 8.4/10 in our review, weighted from 4.5/5 (~3k G2 reviews) and its feature/pricing profile. Best for smbs/msps wanting cloud directory + sso + mdm in one platform. Starting price: Free tier available.
Based on aggregated third-party ratings (4.5/5 (~3k G2 reviews)) and JumpCloud's published feature and pricing data. Hands-on testing notes are added as we trial each tool — see how we test.
Pros
- Directory + SSO + MDM in one
- Free up to 10/10
- Strong MSP program
Cons
- Module pricing can add up
- Quote at scale
- Breadth = learning curve
Features
- Cloud directory
- SSO + MFA
- Device management (cross-OS)
- Cloud RADIUS/LDAP
- Password manager
How it compares
| JumpCloud | Okta Workforce Identity | Microsoft Entra ID | |
|---|---|---|---|
| Starting price | Free tier available | $6/user/mo | $6/user/mo (P1) |
| Pricing model | per user | per user | per user |
| Free trial / tier | Free tier + 30 days | 30 days | Free tier + 30 days |
| Best for | SMBs/MSPs wanting cloud directory + SSO + MDM in one platform | Organizations wanting a best-of-breed, vendor-neutral identity platform with the deepest integration network | Microsoft 365 / Azure shops wanting identity bundled with the tools they already run |
| Deployment | Cloud | Cloud | Cloud |
| G2 rating | 4.5/5 (3000) | 4.5/5 (896) | 4.5/5 (791) |
| Capterra rating | — | — | — |
| Our score | 8.4 | 8.5 | 8.6 |
Affiliate link: JumpCloud may pay us a commission if you sign up through this link. It never affects our data-driven ranking.
Full review
JumpCloud review — 8.4/10
JumpCloud is a identity access tool we score on verified pricing, ratings and features. Our score weights 4.5/5 (~3k G2 reviews) against feature breadth and pricing value.
Core features
- Cloud directory
- SSO + MFA
- Device management (cross-OS)
- Cloud RADIUS/LDAP
- Password manager
Pricing value
JumpCloud starts at Free tier available on a per user model with a free tier. See the full pricing breakdown.
Pros & cons
Pros: Directory + SSO + MDM in one; Free up to 10/10; Strong MSP program.
Cons: Module pricing can add up; Quote at scale; Breadth = learning curve.
Who should buy JumpCloud
Best for smbs/msps wanting cloud directory + sso + mdm in one platform. If that is not you, weigh the alternatives.
Frequently asked questions
- Is JumpCloud worth it?
- JumpCloud earns 8.4/10 in our review, weighted from 4.5/5 (~3k G2 reviews) and its feature/pricing profile. Best for smbs/msps wanting cloud directory + sso + mdm in one platform. Starting price: Free tier available.
- What does JumpCloud cost?
- From Free tier available — see the pricing page.