Best Remote Access Software · 2026
GoTo Resolve vs 
Splashtop GoTo Resolve vs Splashtop: on our data-weighted scoring, GoTo Resolve edges ahead (8.2 vs 8.1/10). GoTo Resolve starts at $23/mo (Starter, billed annually) and is best for it teams wanting remote support plus rmm and ticketing in one platform; Splashtop starts at $5/user/mo and is best for msps/it wanting affordable high-performance remote access. Choose GoTo Resolve for the stronger overall track record; consider Splashtop if its pricing model or fit matches your environment better. Side-by-side table below.
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Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | GoTo Resolve | Splashtop |
|---|---|---|
| Editorial | 8.2 | 8.1 |
| User reviews | 8.8 | 9.4 |
| Adoption | 7.0 | 7.9 |
| Affordability | 9.5 | 6.4 |
| Feature breadth | 6.0 | 5.0 |
| Ease of trial | 10.0 | 6.0 |
| GoTo Resolve | Splashtop | |
|---|---|---|
| Starting price | $23/mo (Starter, billed annually) | $5/user/mo |
| Pricing model | flat | per user |
| Free trial / tier | Free tier + 14 days | 7 days |
| Best for | IT teams wanting remote support plus RMM and ticketing in one platform | MSPs/IT wanting affordable high-performance remote access |
| Deployment | Cloud | Cloud |
| G2 rating | 4.4/5 (439) | 4.7/5 (1000) |
| Capterra rating | — | — |
| Our score | 8.2 | 8.1 |
You need it teams wanting remote support plus rmm and ticketing in one platform.
You need msps/it wanting affordable high-performance remote access.
GoTo Resolve bills on a flat model from $23/mo (Starter, billed annually) (free tier available), while Splashtop uses a per user model from $5/user/mo (7 days trial). Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
GoTo Resolve ships 6 headline capabilities (Unattended + attended remote access, Remote monitoring + management (RMM), Zero-trust security architecture, Built-in ticketing + service management) and deploys Cloud. Splashtop ships 5 (High-performance remote control, Unattended access, Remote support (SOS), Cross-platform), deploying Cloud.
GoTo Resolve holds 4.4/5 (~439 G2 reviews); Splashtop holds 4.7/5 (~1k G2 reviews). On our data-weighted score, GoTo Resolve edges ahead (8.2 vs 8.1/10). Pick Splashtop instead when msps/it wanting affordable high-performance remote access. See GoTo Resolve alternatives or Splashtop alternatives.