Hudu
8.1/10
MSP Compared score
- Starting price
- $31/user/mo
- Reviews
- 4.8/5 (~100 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud + self-hosted
- Best for
- MSPs wanting modern, affordable IT documentation
Best IT Documentation Software · 2026
Hudu vs 
N-able Passportal Hudu vs N-able Passportal: on our data-weighted scoring, Hudu edges ahead (8.1 vs 7.6/10). Hudu starts at $31/user/mo and is best for MSPs wanting modern, affordable IT documentation; N-able Passportal starts at Custom quote and is best for MSPs needing client password + documentation management with PSA/RMM integration. Choose Hudu for the stronger overall track record; consider N-able Passportal if its pricing model or fit matches your environment better. Side-by-side table below.
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N-able Passportal
7.6/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.3/5 (~80 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- MSPs needing client password + documentation management with PSA/RMM integration
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Hudu | N-able Passportal |
|---|---|---|
| Editorial | 8.1 | 7.6 |
| User reviews | 9.6 | 8.6 |
| Adoption | 5.3 | 5.1 |
| Affordability | 2.7 | 5.0 |
| Feature breadth | 5.0 | 6.0 |
| Ease of trial | 6.0 | 6.0 |
Hudu vs N-able Passportal: head-to-head
| Hudu | N-able Passportal | |
|---|---|---|
| Starting price | $31/user/mo | Custom quote |
| Pricing model | per user | quote |
| Free trial / tier | Free trial | Free trial |
| Best for | MSPs wanting modern, affordable IT documentation | MSPs needing client password + documentation management with PSA/RMM integration |
| Deployment | Cloud + self-hosted | Cloud |
| G2 rating | 4.8/5 (100) | 4.3/5 (80) |
| Capterra rating | — | — |
| Our score | 8.1 | 7.6 |
Choose Hudu if…
You need msps wanting modern, affordable it documentation.
✓ Pros
- Modern UX
- Transparent pricing
- Fast-moving roadmap
✕ Cons
- Younger than IT Glue
- Fewer integrations
- Smaller community
Choose N-able Passportal if…
You need msps needing client password + documentation management with psa/rmm integration.
✓ Pros
- Purpose-built for MSP multi-client use
- Password + documentation in one
- Deep PSA/RMM integration
✕ Cons
- Quote-only pricing
- Geared to MSPs (not internal IT)
- Setup investment
In depth
Pricing: Hudu vs N-able Passportal
Hudu bills on a per user model from $31/user/mo (yes trial), while N-able Passportal uses a quote model from Custom quote (yes trial). Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Hudu ships 5 headline capabilities (Documentation + assets, Password mgmt, Process/runbooks, Integrations) and deploys Cloud + self-hosted. N-able Passportal ships 6 (Encrypted client credential vault, Automated password rotation, IT documentation (linked docs/articles), Technician access management + instant lockout), deploying Cloud.
Ratings & verdict
Hudu holds 4.8/5 (~100 G2 reviews); N-able Passportal holds 4.3/5 (~80 G2 reviews). On our data-weighted score, Hudu edges ahead (8.1 vs 7.6/10). Pick N-able Passportal instead when msps needing client password + documentation management with psa/rmm integration. See Hudu alternatives or N-able Passportal alternatives.
Frequently asked questions
- Hudu vs N-able Passportal: which is better?
- Hudu vs N-able Passportal: on our data-weighted scoring, Hudu edges ahead (8.1 vs 7.6/10). Hudu starts at $31/user/mo and is best for MSPs wanting modern, affordable IT documentation; N-able Passportal starts at Custom quote and is best for MSPs needing client password + documentation management with PSA/RMM integration.
- Is Hudu cheaper than N-able Passportal?
- Hudu starts at $31/user/mo and N-able Passportal starts at Custom quote (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: hudu.com, n-able.com. Figures are pulled from public vendor and security data and refreshed automatically.