JumpCloud
8.4/10
MSP Compared score
- Starting price
- Free tier available
- Reviews
- 4.5/5 (~3k G2 reviews)
- Free trial
- Free tier + 30 days
- Deployment
- Cloud
- Best for
- SMBs/MSPs wanting cloud directory + SSO + MDM in one platform
Best Identity & Access (MFA / SSO) · 2026
JumpCloud vs 
Microsoft Entra ID JumpCloud vs Microsoft Entra ID: on our data-weighted scoring, Microsoft Entra ID edges ahead (8.6 vs 8.4/10). JumpCloud starts at Free tier available and is best for SMBs/MSPs wanting cloud directory + SSO + MDM in one platform; Microsoft Entra ID starts at $6/user/mo (P1) and is best for microsoft 365 / Azure shops wanting identity bundled with the tools they already run. Choose Microsoft Entra ID for the stronger overall track record; consider JumpCloud if its pricing model or fit matches your environment better. Side-by-side table below.
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Microsoft Entra ID
8.6/10
MSP Compared score
- Starting price
- $6/user/mo (P1)
- Reviews
- 4.5/5 (~791 G2 reviews)
- Free trial
- Free tier + 30 days
- Deployment
- Cloud
- Best for
- Microsoft 365 / Azure shops wanting identity bundled with the tools they already run
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | JumpCloud | Microsoft Entra ID |
|---|---|---|
| Editorial | 8.4 | 8.6 |
| User reviews | 9.0 | 9.0 |
| Adoption | 9.2 | 7.7 |
| Affordability | 9.5 | 9.5 |
| Feature breadth | 5.0 | 6.0 |
| Ease of trial | 10.0 | 10.0 |
JumpCloud vs Microsoft Entra ID: head-to-head
| JumpCloud | Microsoft Entra ID | |
|---|---|---|
| Starting price | Free tier available | $6/user/mo (P1) |
| Pricing model | per user | per user |
| Free trial / tier | Free tier + 30 days | Free tier + 30 days |
| Best for | SMBs/MSPs wanting cloud directory + SSO + MDM in one platform | Microsoft 365 / Azure shops wanting identity bundled with the tools they already run |
| Deployment | Cloud | Cloud |
| G2 rating | 4.5/5 (3000) | 4.5/5 (791) |
| Capterra rating | — | — |
| Our score | 8.4 | 8.6 |
Choose JumpCloud if…
You need smbs/msps wanting cloud directory + sso + mdm in one platform.
✓ Pros
- Directory + SSO + MDM in one
- Free up to 10/10
- Strong MSP program
✕ Cons
- Module pricing can add up
- Quote at scale
- Breadth = learning curve
Choose Microsoft Entra ID if…
You need microsoft 365 / azure shops wanting identity bundled with the tools they already run.
✓ Pros
- Free tier comes with M365/Azure
- Deep Microsoft ecosystem integration
- Often already owned via E3/E5
✕ Cons
- Best value only inside Microsoft stack
- Advanced features need P2
- Non-MS app integration trails Okta
In depth
Pricing: Microsoft Entra ID vs JumpCloud
Microsoft Entra ID bills on a per user model from $6/user/mo (P1) (free tier available), while JumpCloud uses a per user model from Free tier available (free tier available). Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Microsoft Entra ID ships 6 headline capabilities (Free tier with every M365/Azure tenant, Conditional access policies, Adaptive + passwordless MFA, Identity Protection + risk detection (P2)) and deploys Cloud. JumpCloud ships 5 (Cloud directory, SSO + MFA, Device management (cross-OS), Cloud RADIUS/LDAP), deploying Cloud.
Ratings & verdict
Microsoft Entra ID holds 4.5/5 (~791 G2 reviews); JumpCloud holds 4.5/5 (~3k G2 reviews). On our data-weighted score, Microsoft Entra ID edges ahead (8.6 vs 8.4/10). Pick JumpCloud instead when smbs/msps wanting cloud directory + sso + mdm in one platform. See Microsoft Entra ID alternatives or JumpCloud alternatives.
Frequently asked questions
- JumpCloud vs Microsoft Entra ID: which is better?
- JumpCloud vs Microsoft Entra ID: on our data-weighted scoring, Microsoft Entra ID edges ahead (8.6 vs 8.4/10). JumpCloud starts at Free tier available and is best for SMBs/MSPs wanting cloud directory + SSO + MDM in one platform; Microsoft Entra ID starts at $6/user/mo (P1) and is best for microsoft 365 / Azure shops wanting identity bundled with the tools they already run.
- Is JumpCloud cheaper than Microsoft Entra ID?
- JumpCloud starts at Free tier available and Microsoft Entra ID starts at $6/user/mo (P1) (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: jumpcloud.com, microsoft.com. Figures are pulled from public vendor and security data and refreshed automatically.