Kaseya BMS
7.4/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.3/5 (~40 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue)
Best PSA Software · 2026
Kaseya BMS vs 
SuperOps Kaseya BMS vs SuperOps: on our data-weighted scoring, SuperOps edges ahead (7.8 vs 7.4/10). Kaseya BMS starts at Custom quote and is best for cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue); SuperOps starts at $79/tech/mo and is best for modern MSPs wanting a clean unified RMM+PSA with AI built in. Choose SuperOps for the stronger overall track record; consider Kaseya BMS if its pricing model or fit matches your environment better. Side-by-side table below.
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SuperOps
7.8/10
MSP Compared score
- Starting price
- $79/tech/mo
- Reviews
- 4.6/5 (~150 G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- Modern MSPs wanting a clean unified RMM+PSA with AI built in
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Kaseya BMS | SuperOps |
|---|---|---|
| Editorial | 7.4 | 7.8 |
| User reviews | 8.6 | 9.2 |
| Adoption | 4.3 | 5.8 |
| Affordability | 5.0 | 1.8 |
| Feature breadth | 6.0 | 5.0 |
| Ease of trial | 6.0 | 6.0 |
Kaseya BMS vs SuperOps: head-to-head
| Kaseya BMS | SuperOps | |
|---|---|---|
| Starting price | Custom quote | $79/tech/mo |
| Pricing model | quote | per technician |
| Free trial / tier | Free trial | 14 days |
| Best for | Cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue) | Modern MSPs wanting a clean unified RMM+PSA with AI built in |
| Deployment | Cloud | Cloud |
| G2 rating | 4.3/5 (40) | 4.6/5 (150) |
| Capterra rating | — | — |
| Our score | 7.4 | 7.8 |
Choose Kaseya BMS if…
You need cost-conscious small-to-mid msps wanting a psa inside the kaseya ecosystem (vsa, it glue).
✓ Pros
- Cheaper than ConnectWise PSA / Autotask
- Tight Kaseya/IT Glue integration
- Solid review scores
✕ Cons
- Quote-only
- no public list pricing
- Multi-year terms + auto-renewal complaints
- PSA depth below ConnectWise
Choose SuperOps if…
You need modern msps wanting a clean unified rmm+psa with ai built in.
✓ Pros
- Modern UX
- AI features
- Good value for new MSPs
✕ Cons
- Younger ecosystem
- Fewer integrations than incumbents
- Module pricing
In depth
In-Depth Comparison
Pricing
| Aspect | SuperOps | Kaseya BMS |
|---|---|---|
| Model | Per-technician | Per-user (quote-based) |
| Starting Price | $79/tech/mo (annual) | Not published |
| Free Trial | 14 days | Yes |
| Transparency | Public pricing | Sales-quoted only |
SuperOps offers straightforward, transparent pricing starting at $79 per technician per month for individual modules (RMM or PSA). The Pro tier adds unified features and AI capabilities but pricing isn’t listed publicly. Kaseya BMS requires a sales quote, making cost comparison difficult upfront. However, it’s generally positioned as cheaper than ConnectWise PSA or Autotask. Red flag for BMS: multi-year terms and auto-renewal complaints suggest careful contract review is essential.
Features & Deployment
Both deploy to cloud. SuperOps emphasizes a unified RMM + PSA with AI-assisted operations, project management, patch management, and asset tracking. It’s positioned as a modern, integrated platform for MSPs wanting all-in-one tooling.
Kaseya BMS is PSA-focused (ticketing, service desk, billing automation, CRM, quoting, time/expense tracking) and shines when paired with Kaseya VSA (RMM) and IT Glue (documentation). It’s less of a unified stack and more of ecosystem play—powerful if you’re already in Kaseya’s orbit, but less value as a standalone tool.
Ratings & Verdict
| Platform | G2 Score | Review Count | Our Score |
|---|---|---|---|
| SuperOps | 4.6 ⭐ | 150 | 7.8 |
| Kaseya BMS | 4.3 ⭐ | 40 | 7.4 |
SuperOps edges ahead on G2 sentiment (4.6 vs 4.3) and has more community reviews (150 vs 40), suggesting broader adoption and satisfaction. Its modern UX and AI features appeal to younger MSPs, though the ecosystem remains smaller with fewer third-party integrations.
Kaseya BMS delivers solid value inside the Kaseya ecosystem but lacks standalone appeal. Limited public pricing, contract friction, and lower PSA depth versus industry incumbents are concerns.
Verdict: Choose SuperOps if you want a modern, unified platform with AI and transparent costs. Choose Kaseya BMS only if you’re committed to the Kaseya stack (VSA + IT Glue) and prioritize cost savings—but scrutinize contract terms closely.
Frequently asked questions
- Kaseya BMS vs SuperOps: which is better?
- Kaseya BMS vs SuperOps: on our data-weighted scoring, SuperOps edges ahead (7.8 vs 7.4/10). Kaseya BMS starts at Custom quote and is best for cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue); SuperOps starts at $79/tech/mo and is best for modern MSPs wanting a clean unified RMM+PSA with AI built in.
- Is Kaseya BMS cheaper than SuperOps?
- Kaseya BMS starts at Custom quote and SuperOps starts at $79/tech/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: kaseya.com, superops.com. Figures are pulled from public vendor and security data and refreshed automatically.