KnowBe4
8.0/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.6/5 (~1k G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Orgs wanting the largest phishing-simulation + training library
Best Security Awareness Training Software · 2026
KnowBe4 vs 
Riot KnowBe4 vs Riot: on our data-weighted scoring, KnowBe4 edges ahead (8.0 vs 8.0/10). KnowBe4 starts at Custom quote and is best for orgs wanting the largest phishing-simulation + training library; Riot starts at $6.89/employee/mo and is best for lean teams wanting chat-native (Slack/Teams) awareness training that deploys in minutes. Choose KnowBe4 for the stronger overall track record; consider Riot if its pricing model or fit matches your environment better. Side-by-side table below.
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Riot
8.0/10
MSP Compared score
- Starting price
- $6.89/employee/mo
- Reviews
- 4.7/5 (~140 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Lean teams wanting chat-native (Slack/Teams) awareness training that deploys in minutes
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | KnowBe4 | Riot |
|---|---|---|
| Editorial | 8.0 | 8.0 |
| User reviews | 9.2 | 9.4 |
| Adoption | 7.9 | 5.7 |
| Affordability | 5.0 | 5.6 |
| Feature breadth | 5.0 | 6.0 |
| Ease of trial | 6.0 | 6.0 |
KnowBe4 vs Riot: head-to-head
| KnowBe4 | Riot | |
|---|---|---|
| Starting price | Custom quote | $6.89/employee/mo |
| Pricing model | per user | per user |
| Free trial / tier | Free trial | Free trial |
| Best for | Orgs wanting the largest phishing-simulation + training library | Lean teams wanting chat-native (Slack/Teams) awareness training that deploys in minutes |
| Deployment | Cloud | Cloud |
| G2 rating | 4.6/5 (1000) | 4.7/5 (140) |
| Capterra rating | — | — |
| Our score | 8.0 | 8.0 |
Choose KnowBe4 if…
You need orgs wanting the largest phishing-simulation + training library.
✓ Pros
- Largest content library
- Mature platform
- Strong reporting
✕ Cons
- Quote pricing
- Can be pricey
- UI dense
Choose Riot if…
You need lean teams wanting chat-native (slack/teams) awareness training that deploys in minutes.
✓ Pros
- Transparent per-employee pricing
- Deploys in ~5 minutes
- Engaging chat-native UX
✕ Cons
- 201+ seats need a quote
- Smaller content library
- Limited phishing customization
In depth
Pricing: KnowBe4 vs Riot
KnowBe4 bills on a per user model from Custom quote (yes trial), while Riot uses a per user model from $6.89/employee/mo (yes trial). Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
KnowBe4 ships 5 headline capabilities (Phishing simulation, Training library, Risk scoring, Compliance modules) and deploys Cloud. Riot ships 6 (Chat-based training (Albert bot), Slack/Teams/email delivery, Adaptive phishing simulations, Dark web breach monitoring), deploying Cloud.
Ratings & verdict
KnowBe4 holds 4.6/5 (~1k G2 reviews); Riot holds 4.7/5 (~140 G2 reviews). On our data-weighted score, KnowBe4 edges ahead (8.0 vs 8.0/10). Pick Riot instead when lean teams wanting chat-native (slack/teams) awareness training that deploys in minutes. See KnowBe4 alternatives or Riot alternatives.
Frequently asked questions
- KnowBe4 vs Riot: which is better?
- KnowBe4 vs Riot: on our data-weighted scoring, KnowBe4 edges ahead (8.0 vs 8.0/10). KnowBe4 starts at Custom quote and is best for orgs wanting the largest phishing-simulation + training library; Riot starts at $6.89/employee/mo and is best for lean teams wanting chat-native (Slack/Teams) awareness training that deploys in minutes.
- Is KnowBe4 cheaper than Riot?
- KnowBe4 starts at Custom quote and Riot starts at $6.89/employee/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: knowbe4.com, tryriot.com. Figures are pulled from public vendor and security data and refreshed automatically.