KnowBe4 Review (2026)
- Starting price
- Custom quote
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Orgs wanting the largest phishing-simulation + training library
Our verdict
KnowBe4 earns 8.0/10 in our review, weighted from 4.6/5 (~1k G2 reviews) and its feature/pricing profile. Best for orgs wanting the largest phishing-simulation + training library. Starting price: Custom quote.
Backed by 4.6★ · 1k reviews on G2.
Pros & cons
✓ Pros
- Largest content library
- Mature platform
- Strong reporting
✕ Cons
- Quote pricing
- Can be pricey
- UI dense
Key features
- Phishing simulation
- Training library
- Risk scoring
- Compliance modules
- Reporting
What users say
“Everything can be managed by groups. KnowBe4 takes care of all the behind-the-scenes for you which frees up your time to work with [other] issues and not constantly monitoring your educational awareness training application.”
“I'm the one running our company's training program, and it's got a ton of content. Some of it can feel a bit dry or not super useful, but if you dig in, there's actually a lot of cool and helpful stuff to find.”
“Courses are boring and useless, teaching you about things so obvious that you regret doing the course out of your paid time.”
How KnowBe4 compares
| KnowBe4 | Huntress Managed SAT | NINJIO Security Awareness | |
|---|---|---|---|
| Starting price | Custom quote | $2.08/learner/mo | Custom quote |
| Pricing model | per user | per user | quote |
| Free trial / tier | Free trial | Free trial | Free trial |
| Best for | Orgs wanting the largest phishing-simulation + training library | MSPs and SMBs wanting fully-managed, story-based training with transparent per-learner pricing | Teams wanting short, story-driven animated training with high completion rates |
| Deployment | Cloud | Cloud | Cloud |
| G2 rating | 4.6/5 (1000) | 4.6/5 (156) | 4.9/5 (360) |
| Capterra rating | — | — | — |
| Our score | 8.0 | 8.1 | 8.2 |
Full review
KnowBe4 review — 8.0/10
KnowBe4 is a security awareness tool we score on verified pricing, ratings and features. Our score weights 4.6/5 (~1k G2 reviews) against feature breadth and pricing value.
Pricing value
KnowBe4 starts at Custom quote on a per user model after a free trial. See the full pricing breakdown.
Who should buy KnowBe4
Best for orgs wanting the largest phishing-simulation + training library. If that is not you, weigh the alternatives.
Frequently asked questions
- Is KnowBe4 worth it?
- KnowBe4 earns 8.0/10 in our review, weighted from 4.6/5 (~1k G2 reviews) and its feature/pricing profile. Best for orgs wanting the largest phishing-simulation + training library. Starting price: Custom quote.
- What does KnowBe4 cost?
- From Custom quote — see the pricing page.
Based on aggregated third-party ratings (4.6/5 (~1k G2 reviews)) and KnowBe4's published feature and pricing data. Hands-on testing notes are added as we trial each tool — see how we test.