Is Datto SaaS Protection down?

Datto (Kaseya)
Datto SaaS Protection
7.7/10 MSP Compared score 4.4★ · 45 reviews G2
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As of Jul 20, 2026, 09:26 PM UTC, Datto SaaS Protection is reporting minor service outage. 2 active incidents.

Active incidents

Monitoring Datto RMM - Merlot - Agents going offline

A fix has been implemented and we are monitoring the results.

Started Jul 20, 2026, 12:54 PM UTC · Details

Monitoring Datto SaaS Protection - Backup performance degradation for some SharePoint/Teams services on pod 'gbe2-saas-p0'

Backup success rates for Teams have returned to normal. All other services continue to backup normally. Our R&D team is continuing to monitor for any other issues.

Started Jul 8, 2026, 12:37 PM UTC · Details

Component health

ComponentStatus
SaaS Protection BackupsDegraded Performance
Merlot (EU2)Partial Outage

Scheduled maintenance

  • Scheduled Maintenance – Cloud Target Appliance Upgrades — Jul 21, 2026, 12:00 PM UTC to Jul 21, 2026, 09:00 PM UTC
  • RMM - Syrah (APAC) - Platform Maintenance — Jul 21, 2026, 02:00 PM UTC to Jul 21, 2026, 03:00 PM UTC
  • Scheduled Maintenance – Cloud Target Appliance Upgrades — Jul 22, 2026, 12:00 PM UTC to Jul 22, 2026, 09:00 PM UTC
  • PSA - 2026.3.3 - PSA Minor Release - German (Deutsch) — Jul 22, 2026, 07:00 PM UTC to Jul 22, 2026, 09:00 PM UTC
  • PSA - 2026.3.3 Minor Release - UKLR01, UK01, UK02, UK03, EU1 — Jul 22, 2026, 07:00 PM UTC to Jul 22, 2026, 09:00 PM UTC
  • PSA - 2026.3.3 Minor Release - AT01, LR01, AE01-03, AW01-03 — Jul 23, 2026, 01:00 AM UTC to Jul 23, 2026, 03:00 AM UTC
  • PSA - 2026.3.3 - Versión secundaria del PSA - Spanish (Español) — Jul 23, 2026, 01:00 AM UTC to Jul 23, 2026, 03:00 AM UTC
  • PSA - 2026.3.3 Minor Release - AU01-04 — Jul 23, 2026, 12:00 PM UTC to Jul 23, 2026, 01:00 PM UTC
  • Scheduled Maintenance – Cloud Target Appliance Upgrades — Jul 23, 2026, 12:00 PM UTC to Jul 23, 2026, 09:00 PM UTC
  • Scheduled Maintenance – Cloud Target Appliance Upgrades — Jul 24, 2026, 12:00 PM UTC to Jul 24, 2026, 09:00 PM UTC
  • Kaseya - US East/US West Regions - Scheduled Support Phone Maintenance — Jul 26, 2026, 05:00 AM UTC to Jul 26, 2026, 09:00 AM UTC
  • Kaseya - Iceland Region - Scheduled Networking Infrastructure Maintenance — Jul 31, 2026, 08:00 PM UTC to Aug 1, 2026, 12:00 AM UTC

Recent incident history

Frequently asked questions

Is Datto SaaS Protection down right now?

Datto SaaS Protection is currently reporting issues: Minor Service Outage (as of Jul 20, 2026, 09:26 PM UTC).

Where is the official Datto SaaS Protection status page?

Datto SaaS Protection's official status page is at https://status.datto.com.

How often is this Datto SaaS Protection status page updated?

MSP Compared polls Datto SaaS Protection's public status feed automatically. This page shows the last recorded state, captured Jul 20, 2026, 09:26 PM UTC. For second-by-second updates, open the official status page.

Data as of July 20, 2026. Sources: status.datto.com. Figures are pulled from public vendor and security data and refreshed automatically.