Is Datto BCDR down?
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As of Sep 17, 2026, 12:15 PM UTC, Datto BCDR is reporting partially degraded service. 5 active incidents.
Active incidents
A fix has been implemented and we are monitoring the results.
Microsoft Graph API enablement has been completed across all SaaS Protection V3 pods globally, with V2 node rollout progressing and expected to finish this week. Our R&D team is actively monitoring performance, addressing issues impacting …
We are experiencing service disruption on PHILKAS01 Server, which may impact administrators ability to manage endpoints. We are aware of the issue, and our team is actively working to resolve the same. We apologize for any inconvenience. -…
The Kaseya R&D Team responded to alerts related to the eu.rocketcyber.com site. The incident lasted for about 30 minutes during which Rocketcyber customers hosted in the EU region were not able to access the product. The issue is now resol…
The issue has been identified and a fix is being implemented.
Component health
| Component | Status |
|---|---|
| SaaS Protection Backups | Under Maintenance |
| backup.net | Under Maintenance |
| Backup | Degraded Performance |
| Verification | Degraded Performance |
| FRA3 - Frankfurt, DE | Under Maintenance |
| Recovery | Degraded Performance |
| NA1 - Atlanta, GA | Under Maintenance |
| NA3 - Denver, CO | Under Maintenance |
| CAE2 - Montreal, CA | Under Maintenance |
| US - EAST | Under Maintenance |
| US - WEST | Under Maintenance |
| AUE2 - Sydney, AU | Under Maintenance |
| GBE2 - London, UK | Under Maintenance |
| DES01 - Munich, EU | Under Maintenance |
| Uniview Unified Backup Portal | Under Maintenance |
Scheduled maintenance
- Scheduled Maintenance – Cloud Target Appliance Upgrades — Sep 18, 2026, 12:00 PM UTC to Sep 19, 2026, 03:59 AM UTC
- VSA10 - Scheduled System Maintenance APAC — Sep 18, 2026, 02:00 PM UTC to Sep 18, 2026, 06:00 PM UTC
- BMS APAC - Scheduled System Maintenance — Sep 18, 2026, 02:00 PM UTC to Sep 18, 2026, 06:00 PM UTC
- BMS and Vorex - Scheduled System Maintenance — Sep 19, 2026, 04:00 AM UTC to Sep 19, 2026, 08:00 AM UTC
- VSA10 - Scheduled System Maintenance US & EU — Sep 19, 2026, 04:00 AM UTC to Sep 19, 2026, 08:00 AM UTC
- VSA9 - VSA Patch Release v9.5.27 - ABCPES — Sep 19, 2026, 11:00 AM UTC to Sep 19, 2026, 03:00 PM UTC
- Kaseya - Iceland Region - Scheduled Networking Infrastructure Maintenance — Sep 23, 2026, 08:00 PM UTC to Sep 24, 2026, 12:00 AM UTC
- Kaseya - Iceland Region - Scheduled Networking Infrastructure Maintenance — Sep 23, 2026, 08:00 PM UTC to Sep 24, 2026, 12:00 AM UTC
- Autotask PSA - DE1, EU1, UK01, UK02, UK03 - Maintenance Notice — Sep 28, 2026, 08:00 PM UTC to Sep 28, 2026, 09:00 PM UTC
- Scheduled Maintenance: Payment Provider – KaseyaOne & Kaseya Store — Sep 29, 2026, 05:00 AM UTC to Sep 29, 2026, 07:00 PM UTC
- Autotask PSA - AE01, AE02, AE03, AW01, AW02 - Maintenance Notice — Sep 29, 2026, 06:00 AM UTC to Sep 29, 2026, 07:00 AM UTC
- Autotask PSA - AU01, AU02, AU03, AU04 - Maintenance Notice — Sep 29, 2026, 12:00 PM UTC to Sep 29, 2026, 12:30 PM UTC
- Autotask PSA - DE1, EU1 - Maintenance Notice — Sep 29, 2026, 08:00 PM UTC to Sep 29, 2026, 09:00 PM UTC
- Autotask PSA - AE01, AE02, AE04, AW01, AW02, AW03, ES02, LR01 - Maintenance Notice — Sep 30, 2026, 06:00 AM UTC to Sep 30, 2026, 07:00 AM UTC
- Autotask PSA - AU01 - Maintenance Notice — Sep 30, 2026, 12:00 PM UTC to Sep 30, 2026, 12:30 PM UTC
- Autotask PSA - EU1 - Maintenance Notice — Sep 30, 2026, 08:00 PM UTC to Sep 30, 2026, 09:00 PM UTC
- Autotask PSA - AE01, AE02, AE03, AW01, AW02, AW04, ES01, LR01 - Maintenance Notice — Oct 1, 2026, 06:00 AM UTC to Oct 1, 2026, 07:00 AM UTC
- Autotask PSA - AU01 - Maintenance Notice — Oct 1, 2026, 12:00 PM UTC to Oct 1, 2026, 12:30 PM UTC
- Autotask PSA - DE1, EU1 - Maintenance Notice — Oct 1, 2026, 08:00 PM UTC to Oct 1, 2026, 09:00 PM UTC
- Autotask PSA - AE01, AE02, AE04, AW01, AW02, AW03 - Maintenance Notice — Oct 2, 2026, 06:00 AM UTC to Oct 2, 2026, 07:00 AM UTC
- Autotask PSA - AU01 - Maintenance Notice — Oct 2, 2026, 12:00 PM UTC to Oct 2, 2026, 12:30 PM UTC
- Scheduled Maintenance – Cloud Target Appliance Upgrades — Sep 17, 2026, 12:00 PM UTC to Sep 18, 2026, 03:59 AM UTC
- Scheduled Maintenance - UTMSP/ UniView — Sep 17, 2026, 07:00 AM UTC to Sep 17, 2026, 01:00 PM UTC
- Datto SaaS Protection - All Regions/V3 Pods - Maintenance Notice - Microsoft Graph API Migration — Sep 4, 2026, 05:00 PM UTC to Sep 21, 2026, 09:00 PM UTC
- Kaseya - Scheduled Server Infrastructure Maintenance — Aug 24, 2026, 12:00 PM UTC to Sep 29, 2026, 12:00 PM UTC
Recent incident history
| Incident | Impact | Date |
|---|---|---|
| VSA9 - Service Disruption - remotecarece3 | Minor | Sep 17, 2026 |
| Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation | Minor | Sep 16, 2026 |
| [KaseyaOne & Kaseya Store] Salesforce Global Service Disrution Impacting KaseyaOne and Kaseya Store Services | Major | Sep 16, 2026 |
| Datto BCDR - Server3188 (Canada Region) - Cloud Operations Service Impact | Major | Sep 15, 2026 |
| Spanning - Canada and Asia-Pacific Regions - CA/AP-based Spanning Customers Unable To Login | Critical | Sep 14, 2026 |
| Datto Workplace - US Region - US-based users are currently unable to authenticate to US-hosted cells | Critical | Sep 14, 2026 |
Frequently asked questions
Is Datto BCDR down right now?
Datto BCDR is currently reporting issues: Partially Degraded Service (as of Sep 17, 2026, 12:15 PM UTC).
Where is the official Datto BCDR status page?
Datto BCDR's official status page is at https://status.datto.com.
How often is this Datto BCDR status page updated?
MSP Compared polls Datto BCDR's public status feed automatically. This page shows the last recorded state, captured Sep 17, 2026, 12:15 PM UTC. For second-by-second updates, open the official status page.