Is Webroot DNS Protection down?

OpenText (Webroot)

Webroot DNS Protection

7.7/10 MSP Compared score 4.4★ · 86 reviews G2

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Free trial: 30 days
Deployment: Cloud
Best for: MSPs already running Webroot endpoint security wanting an integrated DNS-layer add-on

As of Jul 20, 2026, 09:26 PM UTC, Webroot DNS Protection is experiencing an outage: Partial System Outage. 2 active incidents.

Active incidents

Monitoring Cloud Fax services Europe and Core Messaging Europe were experiencing potential service degradation

The following services were experiencing a potential service degradation. Service has been restored to a workaround and is being validated at this time. If you continue to experience any related issues, please contact your support service …

Started Jun 26, 2026, 03:54 PM UTC · Details

Investigating Middle East ME22 is experiencing an outage

Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause. Updates for this issue will be posted as soon as there are significant updates. We apprec…

Started May 21, 2026, 04:57 PM UTC · Details

Component health

Component	Status
Frankfurt EU18	Under Maintenance
Middle East ME22	Major Outage

Scheduled maintenance

Core Management Console Database Maintenance scheduled for 21 July 2026 — Jul 21, 2026, 07:00 AM UTC to Jul 21, 2026, 08:00 AM UTC
Core Endpoint Backup Red-CA Vault software upgrade maintenance scheduled for 21 July 2026 — Jul 21, 2026, 09:00 PM UTC to Jul 22, 2026, 01:00 AM UTC
OpenText™ Core Content Management for SAP® SuccessFactors CA 26.3 is on its way! — Jul 22, 2026, 04:30 AM UTC to Jul 22, 2026, 05:00 PM UTC
OpenText™ Core Content Management AU 26.3.2 is on its way! — Jul 22, 2026, 04:30 AM UTC to Jul 22, 2026, 05:00 PM UTC
OpenText™ Core Content Management CA 26.3.2 is on its way! — Jul 22, 2026, 04:30 AM UTC to Jul 22, 2026, 05:00 PM UTC
OpenText™ Core Content Management for SAP® SuccessFactors AU 26.3 is on its way! — Jul 22, 2026, 04:30 AM UTC to Jul 22, 2026, 05:00 PM UTC
OpenText™ Core Content Management for SAP® SuccessFactors EU (corecontent.ot2.opentext.eu) 26.3 is on its way! — Jul 22, 2026, 06:00 PM UTC to Jul 23, 2026, 02:00 AM UTC
OpenText™ Core Content Management EU (ot2cm.ot2.opentext.eu) 26.3.2 is on its way! — Jul 22, 2026, 06:00 PM UTC to Jul 23, 2026, 02:00 AM UTC
Core Endpoint Backup Red-UK Vault software upgrade maintenance scheduled for 22 July 2026 — Jul 22, 2026, 06:00 PM UTC to Jul 22, 2026, 10:00 PM UTC
OpenText™ Core Content Management for SAP® SuccessFactors US (corecontent.us.opentext.com) 26.3 is on its way! — Jul 23, 2026, 06:00 AM UTC to Jul 23, 2026, 07:00 PM UTC
OpenText™ Core Content Management US (corecontent.us.opentext.com) 26.3.2 is on its way! — Jul 23, 2026, 06:00 AM UTC to Jul 23, 2026, 07:00 PM UTC
OpenText™ Core Content Management EU (corecontent.eu.opentext.com) 26.3.2 is on its way! — Jul 23, 2026, 06:00 AM UTC to Jul 23, 2026, 07:00 PM UTC
OpenText™ Core Content Management for SAP® SuccessFactors EU (corecontent.eu.opentext.com) 26.3 is on its way! — Jul 23, 2026, 06:00 AM UTC to Jul 23, 2026, 07:00 PM UTC
Core Endpoint Backup Red-EMEA Vault software upgrade maintenance scheduled for 23 July 2026 — Jul 23, 2026, 06:00 PM UTC to Jul 23, 2026, 10:00 PM UTC
OpenText™ Core Content Management for SAP® SuccessFactors US (corecontent.ot2.opentext.com) 26.3 is on its way! — Jul 24, 2026, 12:00 AM UTC to Jul 24, 2026, 04:00 AM UTC
OpenText™ Core Content Management US (ot2cm.ot2.opentext.com) 26.3.2 is on its way! — Jul 24, 2026, 12:00 AM UTC to Jul 24, 2026, 04:00 AM UTC
System Maintenance scheduled for 26 July 2026 — Jul 25, 2026, 01:00 PM UTC to Jul 26, 2026, 01:00 AM UTC
Software Maintenance scheduled for 25 July 2026 — Jul 25, 2026, 10:00 PM UTC to Jul 26, 2026, 02:00 AM UTC
C2300360 - Upcoming IP changes for OpenText™ Liaison Webspan (Connect Multi-Tenant) on July 26, 2026 — Jul 26, 2026, 01:00 AM UTC to Jul 26, 2026, 05:00 AM UTC
Database Maintenance scheduled for 26 July 2026 — Jul 26, 2026, 02:00 AM UTC to Jul 26, 2026, 06:00 AM UTC
C2262300 - Database maintenance — Jul 26, 2026, 02:00 AM UTC to Jul 26, 2026, 06:00 AM UTC
C2302336 - Network maintenance — Jul 26, 2026, 02:00 AM UTC to Jul 26, 2026, 06:00 AM UTC
Desktop Messaging BMS Network Maintenance scheduled for 26 July 2026 — Jul 26, 2026, 02:00 AM UTC to Jul 26, 2026, 06:00 AM UTC
IM3951035 - Certificate Renewal — Jul 26, 2026, 03:00 AM UTC to Jul 26, 2026, 05:00 AM UTC
IM3951035 and C2309135 - Certificate Renewal — Jul 26, 2026, 03:00 AM UTC to Jul 26, 2026, 05:00 AM UTC
Fax2Mail - Ashburn and Fax Cloud Connect (RightFax) - Ashburn Network Maintenance scheduled for 26 July 2026 — Jul 26, 2026, 03:00 AM UTC to Jul 26, 2026, 11:00 AM UTC
Rescheduled - Oregon US2 System Maintenance scheduled for 26 July 2026 — Jul 26, 2026, 07:00 AM UTC to Jul 26, 2026, 11:00 AM UTC
Rescheduled - Oregon US6 System Maintenance scheduled for 26 July 2026 — Jul 26, 2026, 07:00 AM UTC to Jul 26, 2026, 11:00 AM UTC
Rescheduled - Oregon US24 System Maintenance scheduled for 26 July 2026 — Jul 26, 2026, 07:00 AM UTC to Jul 26, 2026, 11:00 AM UTC
Rescheduled - Frankfurt EU8 Oregon US6 System Maintenance scheduled for 26 July 2026 — Jul 26, 2026, 07:00 AM UTC to Jul 26, 2026, 11:00 AM UTC
C2301360 - Database maintenance — Jul 26, 2026, 12:00 PM UTC to Jul 26, 2026, 04:00 PM UTC
Server Backup Canada (Mississauga) System Maintenance scheduled for 27 July 2026 — Jul 27, 2026, 12:00 PM UTC to Jul 27, 2026, 08:00 PM UTC
Server Backup EU (Amstelveen) and Server Backup UK (Bracknell) System Maintenance scheduled for 28 July 2026 — Jul 28, 2026, 12:00 PM UTC to Jul 28, 2026, 08:00 PM UTC
Server Backup US East (Boyers) System Maintenance scheduled for 28 July 2026 — Jul 28, 2026, 12:00 PM UTC to Jul 28, 2026, 08:00 PM UTC
IM3949782 - Certificate Renewal — Jul 28, 2026, 08:00 PM UTC to Jul 28, 2026, 09:00 PM UTC
Core Endpoint Protection Application Maintenance scheduled for 28 July 2026 — Jul 28, 2026, 09:00 PM UTC to Jul 29, 2026, 01:00 AM UTC
Server Backup US East (Ashburn) System Maintenance scheduled for 29 July 2026 — Jul 29, 2026, 12:00 PM UTC to Jul 29, 2026, 11:59 PM UTC
Core Fax - AU and XM SendSecure Network Maintenance scheduled for 29 July 2026 — Jul 29, 2026, 01:00 PM UTC to Jul 29, 2026, 05:00 PM UTC
Core Share AU Software Release Deployment 26.3.1 — Jul 29, 2026, 02:00 PM UTC to Jul 29, 2026, 04:00 PM UTC
Core Fax - EU and XM SendSecure Network Maintenance scheduled for 29 July 2026 — Jul 29, 2026, 06:00 PM UTC to Jul 29, 2026, 10:00 PM UTC
Core Endpoint Backup Red-US2 Vault Application Maintenance scheduled for 29 July 2026 — Jul 29, 2026, 09:00 PM UTC to Jul 30, 2026, 01:00 AM UTC
Core Fax - US and XM SendSecure Network Maintenance scheduled for 30 July 2026 — Jul 30, 2026, 12:00 AM UTC to Jul 30, 2026, 04:00 AM UTC
Core Fax - CA and XM SendSecure - Canada Network Maintenance scheduled for 30 July 2026 — Jul 30, 2026, 12:00 AM UTC to Jul 30, 2026, 04:00 AM UTC
Core Share CA Software Release Deployment 26.3.1 — Jul 30, 2026, 04:00 AM UTC to Jul 30, 2026, 06:00 AM UTC
Server Backup US West (Chandler) System Maintenance scheduled for 30 July 2026 — Jul 30, 2026, 12:00 PM UTC to Jul 30, 2026, 11:59 PM UTC
Core Endpoint Backup Red-APAC Vault Application Maintenance scheduled for 30 July 2026 — Jul 30, 2026, 06:00 PM UTC to Jul 30, 2026, 10:00 PM UTC
Core Share EU Software Release Deployment 26.3.1 — Jul 30, 2026, 08:00 PM UTC to Jul 30, 2026, 10:00 PM UTC
Core Share NA Software Release Deployment 26.3.1 — Jul 31, 2026, 04:00 AM UTC to Jul 31, 2026, 06:00 AM UTC
IM3951040 and C2310659 – Certificate Renewal — Aug 2, 2026, 03:00 PM UTC to Aug 2, 2026, 08:30 PM UTC
Rescheduled: C2262279 - Database maintenance — Aug 2, 2026, 04:00 PM UTC to Aug 2, 2026, 08:00 PM UTC
Frankfurt EU18 Urgent Maintenance scheduled for 20 July 2026 — Jul 20, 2026, 08:30 PM UTC to Jul 20, 2026, 09:30 PM UTC
Managed Services Maintenance scheduled for 19 July 2026 — Jul 19, 2026, 04:00 PM UTC to Jul 19, 2026, 06:00 PM UTC

Recent incident history

Incident	Impact	Date
Frankfurt EU18 experienced service unavailability	Critical	Jul 20, 2026
Frankfurt EU18 may have experienced degradation issues with SLT calculation	None	Jul 20, 2026
Zix - Hosted Exchange - Mailboxes unable to connect - OWA/Outlook	Major	Jul 14, 2026
Zix - Hosted Exchange - Mailboxes unable to connect - OWA/Outlook	Major	Jul 13, 2026
Zix - Hosted Exchange - Mailboxes unable to connect - OWA/Outlook	Major	Jul 13, 2026
Zix - Hosted Exchange (HEX) - OWA and Outlook connectivity	Major	Jul 9, 2026

Frequently asked questions

Is Webroot DNS Protection down right now?

Webroot DNS Protection is currently down: Partial System Outage (as of Jul 20, 2026, 09:26 PM UTC).

Where is the official Webroot DNS Protection status page?

Webroot DNS Protection's official status page is at https://status.webroot.com.

How often is this Webroot DNS Protection status page updated?

MSP Compared polls Webroot DNS Protection's public status feed automatically. This page shows the last recorded state, captured Jul 20, 2026, 09:26 PM UTC. For second-by-second updates, open the official status page.

Data as of July 20, 2026. Sources: status.webroot.com. Figures are pulled from public vendor and security data and refreshed automatically.