Is Webroot DNS Protection down?

OpenText (Webroot)

Webroot DNS Protection

7.7/10 MSP Compared score 4.4★ · 86 reviews G2

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Starting price: Custom quote
Free trial: 30 days
Deployment: Cloud
Best for: MSPs already running Webroot endpoint security wanting an integrated DNS-layer add-on

As of Sep 17, 2026, 06:18 AM UTC, Webroot DNS Protection is experiencing an outage: Partial System Outage. 1 active incident.

Active incidents

Investigating Middle East ME22 is experiencing an outage

Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause. Updates for this issue will be posted as soon as there are significant updates. We apprec…

Started May 21, 2026, 04:57 PM UTC · Details

Component health

Component	Status
Middle East ME22	Major Outage

Scheduled maintenance

Core Endpoint Backup Hardware Maintenance scheduled for 17 September 2026 — Sep 17, 2026, 04:30 PM UTC to Sep 17, 2026, 08:30 PM UTC
Core Share EU Software Release Deployment 26.3.2 Hotfix — Sep 17, 2026, 09:00 PM UTC to Sep 17, 2026, 11:00 PM UTC
Core Share NA Software Release Deployment 26.3.2 Hotfix — Sep 18, 2026, 03:00 AM UTC to Sep 18, 2026, 05:00 AM UTC
Zix Customer Portal Interface - Customer Portal system maintenance scheduled for 18 September 2026 — Sep 18, 2026, 03:00 AM UTC to Sep 18, 2026, 05:00 AM UTC
Core Endpoint Backup Red-US Vault and Core Endpoint Backup Blue Vault Hardware Maintenance scheduled for 18 September 2026 — Sep 18, 2026, 04:30 PM UTC to Sep 18, 2026, 08:30 PM UTC
C2323196 - Software maintenance — Sep 19, 2026, 10:00 PM UTC to Sep 20, 2026, 02:00 AM UTC
IM3971816 and C2317216 - Certificate Renewal — Sep 20, 2026, 02:00 AM UTC to Sep 20, 2026, 06:00 AM UTC
IM3979758 and C2325896 - Certificate Renewal — Sep 20, 2026, 03:00 AM UTC to Sep 20, 2026, 08:00 AM UTC
Frankfurt EU38 Application Maintenance scheduled for 20 September 2026 — Sep 20, 2026, 04:00 AM UTC to Sep 20, 2026, 08:00 AM UTC
Frankfurt EU18 Application Maintenance scheduled for 20 September 2026 — Sep 20, 2026, 04:00 AM UTC to Sep 20, 2026, 08:00 AM UTC
Tokyo JP12 Application Maintenance scheduled for 20 September 2026 — Sep 20, 2026, 02:00 PM UTC to Sep 20, 2026, 06:00 PM UTC
Rescheduled: C2262279 - Database maintenance — Sep 20, 2026, 04:00 PM UTC to Sep 20, 2026, 08:00 PM UTC
Cape Town SA34 Application Maintenance scheduled for 20 September 2026 — Sep 20, 2026, 09:00 PM UTC to Sep 21, 2026, 01:00 AM UTC
Server Backup Canada (Mississauga) System Maintenance scheduled for 21 September 2026 — Sep 21, 2026, 12:00 PM UTC to Sep 21, 2026, 08:00 PM UTC
Server Backup US East (Boyers) system maintenance scheduled for 22 September 2026 — Sep 22, 2026, 12:00 PM UTC to Sep 22, 2026, 08:00 PM UTC
Server Backup EU (Amstelveen) and Server Backup UK (Bracknell) System Maintenance scheduled for 22 September 2026 — Sep 22, 2026, 12:00 PM UTC to Sep 22, 2026, 08:00 PM UTC
Server Backup US East (Ashburn) system maintenance scheduled for 23 September 2026 — Sep 23, 2026, 12:00 PM UTC to Sep 23, 2026, 11:59 PM UTC
MailStore Cloud Software Maintenance scheduled for 23 September 2026 — Sep 23, 2026, 01:00 PM UTC to Sep 23, 2026, 05:00 PM UTC
IM3973087 - Key Renewal — Sep 23, 2026, 08:00 PM UTC to Sep 23, 2026, 11:00 PM UTC
Server Backup US West (Chandler) System Maintenance scheduled for 24 September 2026 — Sep 24, 2026, 12:00 PM UTC to Sep 24, 2026, 11:59 PM UTC
Desktop Messaging BMS North America System Maintenance scheduled for 26 September 2026 — Sep 26, 2026, 02:30 AM UTC to Sep 26, 2026, 10:30 AM UTC
C2314639 - Urgent network maintenance — Sep 27, 2026, 12:00 AM UTC to Sep 27, 2026, 08:00 AM UTC
C2318543 - Rescheduled Network maintenance — Sep 27, 2026, 12:00 AM UTC to Sep 27, 2026, 04:00 AM UTC
Updated: Network Maintenance scheduled for 27 September 2026 — Sep 27, 2026, 12:00 AM UTC to Sep 27, 2026, 08:00 AM UTC
C2314639 - Rescheduled network maintenance — Sep 27, 2026, 12:00 AM UTC to Sep 27, 2026, 08:00 AM UTC
IM3979774 and C2322456 - Certificate Renewal — Sep 27, 2026, 03:00 AM UTC to Sep 27, 2026, 05:00 AM UTC
IM3979780 & C2322922 - bizlinkp11.tgms.gxs.com — Sep 27, 2026, 03:00 AM UTC to Sep 27, 2026, 05:00 AM UTC
IM3979770 C2322432 - Certificate Renewal — Sep 27, 2026, 03:00 AM UTC to Sep 27, 2026, 05:00 AM UTC
IM3982754 - Certificate Renewal — Sep 27, 2026, 03:00 AM UTC to Sep 27, 2026, 05:00 AM UTC
Frankfurt EU8 Application Maintenance scheduled for 27 September 2026 — Sep 27, 2026, 04:00 AM UTC to Sep 27, 2026, 08:00 AM UTC
Oregon US6 Application Maintenance scheduled for 27 September 2026 — Sep 27, 2026, 04:00 AM UTC to Sep 27, 2026, 08:00 AM UTC
C2323672 - Software maintenance scheduled for 29 September 2026 — Sep 29, 2026, 09:00 PM UTC to Sep 30, 2026, 12:00 AM UTC
C2326487 - Software Maintenance — Oct 3, 2026, 10:00 PM UTC to Oct 4, 2026, 04:00 AM UTC
Rescheduled: Network Maintenance scheduled for 4 October 2026 — Oct 4, 2026, 12:00 AM UTC to Oct 4, 2026, 04:00 AM UTC
Desktop Messaging BMS Network Maintenance scheduled for 04 October 2026 — Oct 4, 2026, 02:00 AM UTC to Oct 4, 2026, 06:00 AM UTC
Rescheduled - Database Maintenance scheduled for 04 October 2026 — Oct 4, 2026, 02:00 AM UTC to Oct 4, 2026, 06:00 AM UTC
C2326884 - Database Maintenance — Oct 4, 2026, 02:00 AM UTC to Oct 4, 2026, 06:00 AM UTC
Network Maintenance scheduled for 04 October 2026 — Oct 4, 2026, 02:00 AM UTC to Oct 4, 2026, 06:00 AM UTC
IM3982761 - Certificate Renewal — Oct 4, 2026, 03:00 AM UTC to Oct 4, 2026, 05:00 AM UTC
Alloy North America and Alloy TaaS Network Maintenance scheduled for 4 October 2026 — Oct 4, 2026, 03:00 AM UTC to Oct 4, 2026, 05:00 AM UTC
IM3982740 - Certificate Renewal — Oct 4, 2026, 03:00 AM UTC to Oct 4, 2026, 05:00 AM UTC
C2326157 - Network Maintenance — Oct 4, 2026, 03:00 AM UTC to Oct 4, 2026, 05:00 AM UTC
IM3982749 and C2326140 - Certificate Renewal — Oct 6, 2026, 03:00 PM UTC to Oct 6, 2026, 07:00 PM UTC
IM3991162 - Certificate Renewal — Oct 7, 2026, 12:00 PM UTC to Oct 7, 2026, 02:00 PM UTC
System Maintenance scheduled for 10 October 2026 — Oct 10, 2026, 01:00 PM UTC to Oct 11, 2026, 01:00 AM UTC
Software Maintenance scheduled for 10 October 2026 — Oct 10, 2026, 10:00 PM UTC to Oct 11, 2026, 04:00 AM UTC
IM3989425 and C2326134 - Certificate Renewal — Oct 11, 2026, 02:00 AM UTC to Oct 11, 2026, 06:00 AM UTC
C2329017 - Managed Services maintenance — Oct 11, 2026, 02:00 AM UTC to Oct 11, 2026, 06:00 AM UTC
IM3989441 and C2326132 - Certificate Renewal — Oct 11, 2026, 02:00 AM UTC to Oct 11, 2026, 06:00 AM UTC
C2326822 and C2326827 - Database Maintenance — Oct 11, 2026, 02:00 AM UTC to Oct 11, 2026, 06:00 AM UTC

Recent incident history

Incident	Impact	Date
Zix Archive Services - BCA and ZixArchive receiving Error 500	Minor	Sep 14, 2026
Frankfurt EU8 experienced a service degradation.	Minor	Sep 14, 2026
Frankfurt EU8 experienced service degradation	Minor	Sep 9, 2026
Zix - M365 - Some users may be unable to connect to Microsoft 365 Exchange Online	None	Aug 31, 2026
Desktop Messaging BMS experienced delays in processing outbound fax delivery	Minor	Aug 28, 2026
Core Communications Europe was unavailable	Minor	Aug 28, 2026

Frequently asked questions

Is Webroot DNS Protection down right now?

Webroot DNS Protection is currently down: Partial System Outage (as of Sep 17, 2026, 06:18 AM UTC).

Where is the official Webroot DNS Protection status page?

Webroot DNS Protection's official status page is at https://status.webroot.com.

How often is this Webroot DNS Protection status page updated?

MSP Compared polls Webroot DNS Protection's public status feed automatically. This page shows the last recorded state, captured Sep 17, 2026, 06:18 AM UTC. For second-by-second updates, open the official status page.

Data as of September 17, 2026. Sources: status.webroot.com. Figures are pulled from public vendor and security data and refreshed automatically.