Accelo
- Starting price
- $24/user/mo
- Reviews
- 4.4/5 (~500 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Professional services firms (not only MSPs) wanting PSA + CRM
Best PSA Software · 2026
Accelo vs HaloPSA: on our data-weighted scoring, HaloPSA edges ahead (7.9 vs 7.5/10). Accelo starts at $24/user/mo and is best for professional services firms (not only msps) wanting psa + crm; HaloPSA starts at $59/agent/mo and is best for msps wanting a modern, highly configurable psa with transparent pricing. Choose HaloPSA for the stronger overall track record; consider Accelo if its pricing model or fit matches your environment better. Side-by-side table below.
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Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Accelo | HaloPSA |
|---|---|---|
| Editorial | 7.5 | 7.9 |
| User reviews | 8.8 | 9.2 |
| Adoption | 7.1 | 5.1 |
| Affordability | 2.9 | 2.2 |
| Feature breadth | 5.0 | 5.0 |
| Ease of trial | 6.0 | 6.0 |
| Accelo | HaloPSA | |
|---|---|---|
| Starting price | $24/user/mo | $59/agent/mo |
| Pricing model | per user | per agent |
| Free trial / tier | Free trial | 30 days |
| Best for | Professional services firms (not only MSPs) wanting PSA + CRM | MSPs wanting a modern, highly configurable PSA with transparent pricing |
| Deployment | Cloud | Cloud + on-prem |
| G2 rating | 4.4/5 (500) | 4.6/5 (80) |
| Capterra rating | — | — |
| Our score | 7.5 | 7.9 |
You need professional services firms (not only msps) wanting psa + crm.
You need msps wanting a modern, highly configurable psa with transparent pricing.
HaloPSA bills on a per agent model from $59/agent/mo (30 days trial), while Accelo uses a per user model from $24/user/mo (yes trial). Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
HaloPSA ships 5 headline capabilities (Ticketing + billing, Contracts + SLAs, Project management, Automation) and deploys Cloud + on-prem. Accelo ships 5 (Projects + tickets, Time + billing, CRM, Retainers), deploying Cloud.
HaloPSA holds 4.6/5 (~80 G2 reviews); Accelo holds 4.4/5 (~500 G2 reviews). On our data-weighted score, HaloPSA edges ahead (7.9 vs 7.5/10). Pick Accelo instead when professional services firms (not only msps) wanting psa + crm. See HaloPSA alternatives or Accelo alternatives.