HaloPSA Alternatives (2026)

Halo Service Solutions
HaloPSA
4.6 (80) · G2 7.9/10
From $59/agent/mo
Visit website →
Starting price
$59/agent/mo
Free trial
30 days
Deployment
Cloud + on-prem
Best for
MSPs wanting a modern, highly configurable PSA with transparent pricing

Our verdict

The top alternatives to HaloPSA are Zammad, Atera, Freshservice. Zammad is the closest like-for-like option (4.5/5 (~10 G2 reviews), from EUR 7/agent/mo). People typically switch from HaloPSA over pricing model, complexity, or a missing capability — the table compares each alternative on exactly those axes.

  1. 1Zammad

    ★ Editor's Choice 8.3 4.5 (10)

    Best for Teams wanting a modern, open-source help desk with an optional managed cloud.

    • Open-source self-hosted core
    • Multi-channel (email
    • chat
    • Telegram
    Free trial Free version
    Visit Zammad → From EUR 7/agent/mo HaloPSA vs Zammad →

  2. 2Atera

    8.2 4.6 (800)

    Best for Lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price.

    • RMM + PSA + helpdesk
    • Unlimited devices per technician
    • Patch management
    • Remote access (Splashtop)
    Free trial Free version
    Visit Atera → From $129/tech/mo HaloPSA vs Atera →

  3. 3Freshservice

    8.1 4.6 (1200)

    Best for Internal IT teams wanting modern ITSM with strong automation.

    • ITSM ticketing
    • Asset management
    • Workflow automation
    • AI (Freddy)
    Free trial Free version
    Visit Freshservice → From $19/agent/mo HaloPSA vs Freshservice →

  4. 4HaloITSM

    8.1 4.8 (17)

    Best for Mid-market and enterprise IT teams wanting all-inclusive ITIL-aligned ITSM.

    • Full ITIL process coverage
    • All-inclusive licensing (no module add-ons)
    • Asset + configuration management
    • Self-service portal + automation
    Free trial Free version
    Visit HaloITSM → From Custom quote HaloPSA vs HaloITSM →

  5. 5Syncro

    7.9 4.5 (200)

    Best for Small MSPs wanting RMM + PSA + billing at one per-user price.

    • RMM + PSA combined
    • Unlimited endpoints per user
    • Invoicing + payments
    • Patch management
    Free trial Free version
    Visit Syncro → From $139/user/mo HaloPSA vs Syncro →

  6. 6Jira Service Management

    7.9 4.2 (800)

    Best for Dev-adjacent IT teams already using Atlassian.

    • ITSM + ITIL
    • Incident/change/problem
    • Dev tool integration
    • Automation
    Free trial Free version
    Visit Jira Service Management → From $19.04/agent/mo HaloPSA vs Jira Service Management →

  7. 7Spiceworks Cloud Help Desk

    7.9 4.3 (311)

    Best for Small IT teams wanting a genuinely free, cloud-hosted help desk.

    • Cloud-hosted ticketing
    • Unlimited end users
    • Asset tracking + alerts
    • Reporting + custom attributes
    Free trial Free version
    Visit Spiceworks Cloud Help Desk → From Free tier available HaloPSA vs Spiceworks Cloud Help Desk →

Affiliate links — vendors may pay us a commission. Ranking is data-driven and never pay-to-play. How we rank →

More alternatives detail

Teams usually move off HaloPSA for one of three reasons: pricing model, complexity, or a missing capability. The closest like-for-like options on the data we track are Atera, Freshservice, Syncro.

  • Atera — Lean MSPs and IT teams wanting all-in-one RMM+PSA at a flat per-tech price; from $129/tech/mo (4.6/5 (~800 G2 reviews)). Compare directly: HaloPSA vs Atera.
  • Freshservice — Internal IT teams wanting modern ITSM with strong automation; from $19/agent/mo (4.6/5 (~1.2k G2 reviews)). Compare directly: HaloPSA vs Freshservice.
  • Syncro — Small MSPs wanting RMM + PSA + billing at one per-user price; from $139/user/mo (4.5/5 (~200 G2 reviews)). Compare directly: HaloPSA vs Syncro.
  • SuperOps — Modern MSPs wanting a clean unified RMM+PSA with AI built in; from $79/tech/mo (4.6/5 (~150 G2 reviews)). Compare directly: HaloPSA vs SuperOps.
  • Accelo — Professional services firms (not only MSPs) wanting PSA + CRM; from $24/user/mo (4.4/5 (~500 G2 reviews)). Compare directly: HaloPSA vs Accelo.
  • Autotask PSA — MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools; from Custom quote (4.0/5 (~450 G2 reviews)). Compare directly: HaloPSA vs Autotask PSA.

Frequently asked questions

What is the best alternative to HaloPSA?
Zammad is the top-rated alternative in our data-weighted ranking (from EUR 7/agent/mo).
Why do people switch from HaloPSA?
Usually pricing model, complexity, or a missing capability. The table compares each alternative on exactly those axes.
Data as of June 1, 2026. Sources: halopsa.com. Figures are pulled from public vendor and security data and refreshed automatically.