HaloPSA Data-backed Assessment (2026)
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
- Starting price
- $59/agent/mo
- Free trial
- 30 days
- Deployment
- Cloud + on-prem
- Best for
- MSPs wanting a modern, highly configurable PSA with transparent pricing
Our verdict
HaloPSA earns 7.9/10 in our review, weighted from 4.6/5 (~80 G2 reviews) and its feature/pricing profile. Best for MSPs wanting a modern, highly configurable PSA with transparent pricing. Starting price: $59/agent/mo.
Backed by 4.6★ · 80 reviews on G2.
Pros & cons
✓ Pros
- Modern UI
- Transparent per-agent pricing
- Very configurable
✕ Cons
- Configurability = setup time
- Smaller ecosystem than ConnectWise
- Per-agent cost
Key features
- Ticketing + billing
- Contracts + SLAs
- Project management
- Automation
- Deep configurability
What users say
“Highly flexible and customizable. It can handle just about anything once configured, and works well as a central system for tickets and billing.”
“It is highly customizable, easy to use, has great customer support and we can outline our processes directly inside the tool.”
“Halo's greatest strength, its customizability, also plays into its greatest weakness. It's incredibly complex with many different settings that can have large impacts when changed.”
How HaloPSA compares
| HaloPSA | ConnectWise PSA | Autotask PSA | |
|---|---|---|---|
| Starting price | $59/agent/mo | Custom quote | Custom quote |
| Pricing model | per technician | quote | quote |
| Free trial / tier | 30 days | — | — |
| Best for | MSPs wanting a modern, highly configurable PSA with transparent pricing | Established/larger MSPs needing the deepest PSA workflows | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools |
| Deployment | Cloud + on-prem | Cloud + on-prem | Cloud |
| G2 rating | 4.6/5 (80) | 3.9/5 (500) | 4.0/5 (450) |
| Capterra rating | — | — | — |
| Our score | 7.9 | 6.8 | 6.9 |
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
Full review
HaloPSA review — 7.9/10
HaloPSA is a psa tool we score on verified pricing, ratings and features. Our score weights 4.6/5 (~80 G2 reviews) against feature breadth and pricing value.
Pricing value
HaloPSA starts at $59/agent/mo on a per technician model after a 30 days free trial. See the full pricing breakdown.
Who should buy HaloPSA
Best for MSPs wanting a modern, highly configurable PSA with transparent pricing. If that is not you, weigh the alternatives.
Frequently asked questions
- Is HaloPSA worth it?
- HaloPSA earns 7.9/10 in our review, weighted from 4.6/5 (~80 G2 reviews) and its feature/pricing profile. Best for MSPs wanting a modern, highly configurable PSA with transparent pricing. Starting price: $59/agent/mo.
- What does HaloPSA cost?
- From $59/agent/mo — see the pricing page.
Based on aggregated third-party ratings (4.6/5 (~80 G2 reviews)) and HaloPSA's published feature and pricing data. This page does not claim firsthand product use. See how we test.