Autotask PSA
6.9/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.0/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud
- Best for
- MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools
Best PSA Software · 2026
Autotask PSA vs 
Kaseya BMS Autotask PSA vs Kaseya BMS: on our data-weighted scoring, Kaseya BMS edges ahead (7.4 vs 6.9/10). Autotask PSA starts at Custom quote and is best for MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools; Kaseya BMS starts at Custom quote and is best for cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue). Choose Kaseya BMS for the stronger overall track record; consider Autotask PSA if its pricing model or fit matches your environment better. Side-by-side table below.
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Kaseya BMS
7.4/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.3/5 (~40 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue)
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Autotask PSA | Kaseya BMS |
|---|---|---|
| Editorial | 6.9 | 7.4 |
| User reviews | 8.0 | 8.6 |
| Adoption | 7.0 | 4.3 |
| Affordability | 5.0 | 5.0 |
| Feature breadth | 5.0 | 6.0 |
| Ease of trial | 3.0 | 6.0 |
Autotask PSA vs Kaseya BMS: head-to-head
| Autotask PSA | Kaseya BMS | |
|---|---|---|
| Starting price | Custom quote | Custom quote |
| Pricing model | quote | quote |
| Free trial / tier | — | Free trial |
| Best for | MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools | Cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue) |
| Deployment | Cloud | Cloud |
| G2 rating | 4.0/5 (450) | 4.3/5 (40) |
| Capterra rating | — | — |
| Our score | 6.9 | 7.4 |
Choose Autotask PSA if…
You need msps wanting a robust cloud psa tightly tied to datto/kaseya tools.
✓ Pros
- Strong reporting
- Reliable cloud PSA
- Datto/Kaseya integration
✕ Cons
- Quote pricing
- UI dated
- Kaseya licensing
Choose Kaseya BMS if…
You need cost-conscious small-to-mid msps wanting a psa inside the kaseya ecosystem (vsa, it glue).
✓ Pros
- Cheaper than ConnectWise PSA / Autotask
- Tight Kaseya/IT Glue integration
- Solid review scores
✕ Cons
- Quote-only
- no public list pricing
- Multi-year terms + auto-renewal complaints
- PSA depth below ConnectWise
In depth
Pricing: Kaseya BMS vs Autotask PSA
Kaseya BMS bills on a quote model from Custom quote (yes trial), while Autotask PSA uses a quote model from Custom quote. Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Features & deployment
Kaseya BMS ships 6 headline capabilities (Ticketing + service desk, Billing + invoicing automation, Project management, CRM + quoting) and deploys Cloud. Autotask PSA ships 5 (Ticketing + SLA, Time/billing, Project + resource mgmt, Dashboards), deploying Cloud.
Ratings & verdict
Kaseya BMS holds 4.3/5 (~40 G2 reviews); Autotask PSA holds 4.0/5 (~450 G2 reviews). On our data-weighted score, Kaseya BMS edges ahead (7.4 vs 6.9/10). Pick Autotask PSA instead when msps wanting a robust cloud psa tightly tied to datto/kaseya tools. See Kaseya BMS alternatives or Autotask PSA alternatives.
Frequently asked questions
- Autotask PSA vs Kaseya BMS: which is better?
- Autotask PSA vs Kaseya BMS: on our data-weighted scoring, Kaseya BMS edges ahead (7.4 vs 6.9/10). Autotask PSA starts at Custom quote and is best for MSPs wanting a robust cloud PSA tightly tied to Datto/Kaseya tools; Kaseya BMS starts at Custom quote and is best for cost-conscious small-to-mid MSPs wanting a PSA inside the Kaseya ecosystem (VSA, IT Glue).
- Is Autotask PSA cheaper than Kaseya BMS?
- Autotask PSA starts at Custom quote and Kaseya BMS starts at Custom quote (see the pricing rows for models and limits).
Data as of November 1, 2026. Sources: datto.com, kaseya.com. Figures are pulled from public vendor and security data and refreshed automatically.