Best IT Documentation Software · 2026
Confluence vs 
Hudu Confluence vs Hudu: on our data-weighted scoring, Confluence edges ahead (8.2 vs 8.1/10). Confluence starts at $5.42/user/mo and is best for teams (especially Jira users) wanting a general-purpose wiki/knowledge base with a free tier; Hudu starts at $31/user/mo and is best for MSPs wanting modern, affordable IT documentation. Choose Confluence for the stronger overall track record; consider Hudu if its pricing model or fit matches your environment better. Side-by-side table below.
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Confluence | Hudu |
|---|---|---|
| Editorial | 8.2 | 8.1 |
| User reviews | 8.2 | 9.6 |
| Adoption | 9.5 | 5.3 |
| Affordability | 9.5 | 2.7 |
| Feature breadth | 6.0 | 5.0 |
| Ease of trial | 10.0 | 6.0 |
| Confluence | Hudu | |
|---|---|---|
| Starting price | $5.42/user/mo | $31/user/mo |
| Pricing model | per user | per user |
| Free trial / tier | Free tier + 7 days | Free trial |
| Best for | Teams (especially Jira users) wanting a general-purpose wiki/knowledge base with a free tier | MSPs wanting modern, affordable IT documentation |
| Deployment | Cloud + on-prem | Cloud + self-hosted |
| G2 rating | 4.1/5 (3798) | 4.8/5 (100) |
| Capterra rating | — | — |
| Our score | 8.2 | 8.1 |
You need teams (especially jira users) wanting a general-purpose wiki/knowledge base with a free tier.
You need msps wanting modern, affordable it documentation.
Confluence bills on a per user model from $5.42/user/mo (free tier available), while Hudu uses a per user model from $31/user/mo (yes trial). Because the models differ, the cheaper option flips depending on your fleet size — model both at your seat/endpoint count.
Confluence ships 6 headline capabilities (Structured wiki + spaces, Deep Jira integration, Templates + page trees, Real-time collaboration) and deploys Cloud + on-prem. Hudu ships 5 (Documentation + assets, Password mgmt, Process/runbooks, Integrations), deploying Cloud + self-hosted.
Confluence holds 4.1/5 (~3.8k G2 reviews); Hudu holds 4.8/5 (~100 G2 reviews). On our data-weighted score, Confluence edges ahead (8.2 vs 8.1/10). Pick Hudu instead when msps wanting modern, affordable it documentation. See Confluence alternatives or Hudu alternatives.
