ConnectWise Automate
6.7/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 3.9/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud + on-prem
- Best for
- Larger MSPs wanting deep customization and ConnectWise PSA integration
Best RMM Software · 2026
ConnectWise Automate vs 
Kaseya VSA ConnectWise Automate vs Kaseya VSA: on our data-weighted scoring, ConnectWise Automate edges ahead (6.7 vs 6.6/10). ConnectWise Automate starts at Custom quote and is best for larger MSPs wanting deep customization and ConnectWise PSA integration; Kaseya VSA starts at Custom quote and is best for MSPs standardizing on the Kaseya IT Complete suite. Choose ConnectWise Automate for the stronger overall track record; consider Kaseya VSA if its pricing model or fit matches your environment better. Side-by-side table below.
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Kaseya VSA
6.6/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.1/5 (~250 G2 reviews)
- Free trial
- —
- Deployment
- Cloud + on-prem
- Best for
- MSPs standardizing on the Kaseya IT Complete suite
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | ConnectWise Automate | Kaseya VSA |
|---|---|---|
| Editorial | 6.7 | 6.6 |
| User reviews | 7.8 | 8.2 |
| Adoption | 7.0 | 6.4 |
| Affordability | 5.0 | 5.0 |
| Feature breadth | 4.0 | 4.0 |
| Ease of trial | 3.0 | 3.0 |
ConnectWise Automate vs Kaseya VSA: head-to-head
| ConnectWise Automate | Kaseya VSA | |
|---|---|---|
| Starting price | Custom quote | Custom quote |
| Pricing model | quote | quote |
| Free trial / tier | — | — |
| Best for | Larger MSPs wanting deep customization and ConnectWise PSA integration | MSPs standardizing on the Kaseya IT Complete suite |
| Deployment | Cloud + on-prem | Cloud + on-prem |
| G2 rating | 3.9/5 (450) | 4.1/5 (250) |
| Capterra rating | — | — |
| Our score | 6.7 | 6.6 |
Choose ConnectWise Automate if…
You need larger msps wanting deep customization and connectwise psa integration.
✓ Pros
- Extremely customizable
- Powerful at scale
- Tight ConnectWise ecosystem
✕ Cons
- Steep learning curve
- Quote pricing
- Heavier admin overhead
Choose Kaseya VSA if…
You need msps standardizing on the kaseya it complete suite.
✓ Pros
- Broad automation
- Part of large integrated suite
- Scales to large fleets
✕ Cons
- Licensing/contract complexity
- Past security incidents
- Quote pricing
In depth
Pricing
Both solutions use quote-based pricing, meaning you’ll need to contact sales for an exact figure. Neither offers a free tier or published starting prices as of June 2026.
| Aspect | ConnectWise Automate | Kaseya VSA |
|---|---|---|
| Model | Custom quote | Custom quote |
| Free tier | No | No |
| Best for budget | Larger MSPs committed to ecosystem | MSPs leveraging Kaseya suite |
Verdict: Pricing is a wash—both require direct negotiation. Factor in implementation and admin time, where ConnectWise’s steeper curve may inflate TCO.
Features & Deployment
Both support cloud and on-premises deployment, giving you flexibility.
| Feature | ConnectWise Automate | Kaseya VSA |
|---|---|---|
| RMM core | Highly scriptable | RMM + automation |
| Patch management | ✓ | ✓ |
| PSA/Suite integration | Deep ConnectWise tie-in | Integrated suite (endpoint security, monitoring) |
| Monitoring templates | ✓ | Network monitoring included |
| Automation depth | Extreme customization | Broad, pre-built workflows |
ConnectWise Automate leans heavily into customization—ideal if you need bespoke automation tied directly to your PSA workflow. Kaseya VSA prioritizes breadth; endpoint security and network monitoring come bundled, reducing tool sprawl for suite customers.
Ratings & Verdict
| Rating | ConnectWise Automate | Kaseya VSA |
|---|---|---|
| G2 score | 3.9 / 5 (450 reviews) | 4.1 / 5 (250 reviews) |
| Our score | 6.7 / 10 | 6.6 / 10 |
Verdict: Choose ConnectWise Automate if you’re a ConnectWise PSA shop willing to invest in scripting expertise and customization. Choose Kaseya VSA if you want an integrated suite with endpoint security baked in and prefer pre-built workflows over deep scripting. Both are enterprise-grade but require commitment; neither is a lightweight option. ConnectWise’s slightly higher G2 count suggests stronger mindshare, while Kaseya’s past security incidents remain a concern for risk-averse teams.
Frequently asked questions
- ConnectWise Automate vs Kaseya VSA: which is better?
- ConnectWise Automate vs Kaseya VSA: on our data-weighted scoring, ConnectWise Automate edges ahead (6.7 vs 6.6/10). ConnectWise Automate starts at Custom quote and is best for larger MSPs wanting deep customization and ConnectWise PSA integration; Kaseya VSA starts at Custom quote and is best for MSPs standardizing on the Kaseya IT Complete suite.
- Is ConnectWise Automate cheaper than Kaseya VSA?
- ConnectWise Automate starts at Custom quote and Kaseya VSA starts at Custom quote (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: connectwise.com, kaseya.com. Figures are pulled from public vendor and security data and refreshed automatically.