ConnectWise Automate
6.7/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 3.9/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud + on-prem
- Best for
- Larger MSPs wanting deep customization and ConnectWise PSA integration
Best RMM Software · 2026
ConnectWise Automate vs 
Level.io ConnectWise Automate vs Level.io: on our data-weighted scoring, Level.io edges ahead (7.8 vs 6.7/10). ConnectWise Automate starts at Custom quote and is best for larger MSPs wanting deep customization and ConnectWise PSA integration; Level.io starts at $2/device/mo and is best for teams wanting a fast, modern, scriptable RMM with great remote control. Choose Level.io for the stronger overall track record; consider ConnectWise Automate if its pricing model or fit matches your environment better. Side-by-side table below.
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Level.io
7.8/10
MSP Compared score
- Starting price
- $2/device/mo
- Reviews
- 4.8/5 (~60 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Teams wanting a fast, modern, scriptable RMM with great remote control
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | ConnectWise Automate | Level.io |
|---|---|---|
| Editorial | 6.7 | 7.8 |
| User reviews | 7.8 | 9.6 |
| Adoption | 7.0 | 4.7 |
| Affordability | 5.0 | 8.5 |
| Feature breadth | 4.0 | 4.0 |
| Ease of trial | 3.0 | 6.0 |
ConnectWise Automate vs Level.io: head-to-head
| ConnectWise Automate | Level.io | |
|---|---|---|
| Starting price | Custom quote | $2/device/mo |
| Pricing model | quote | per device |
| Free trial / tier | — | Free trial |
| Best for | Larger MSPs wanting deep customization and ConnectWise PSA integration | Teams wanting a fast, modern, scriptable RMM with great remote control |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 3.9/5 (450) | 4.8/5 (60) |
| Capterra rating | — | — |
| Our score | 6.7 | 7.8 |
Choose ConnectWise Automate if…
You need larger msps wanting deep customization and connectwise psa integration.
✓ Pros
- Extremely customizable
- Powerful at scale
- Tight ConnectWise ecosystem
✕ Cons
- Steep learning curve
- Quote pricing
- Heavier admin overhead
Choose Level.io if…
You need teams wanting a fast, modern, scriptable rmm with great remote control.
✓ Pros
- Very fast modern UI
- Great remote desktop
- Transparent per-device pricing
✕ Cons
- Younger product
- No built-in PSA
- Smaller catalog
In depth
Pricing
Level.io uses straightforward per-device pricing starting at $2/device/month (annual billing) with volume discounts available. Costs scale predictably with your fleet size.
ConnectWise Automate requires a custom quote—no published pricing. You’ll need to contact sales to understand costs, making budget planning harder upfront.
| Factor | Level.io | ConnectWise Automate |
|---|---|---|
| Model | Per-device | Custom quote |
| Starting Price | $2/device/mo | Undisclosed |
| Transparency | High | Low |
| Free Trial | Yes | — |
Features & Deployment
Level.io is cloud-only and focuses on core RMM essentials: lightweight cross-platform agents, fast remote control, scripting, and real-time monitoring. It’s deliberately lean—no built-in PSA, which keeps the product fast and focused.
ConnectWise Automate offers broader feature depth: advanced patch management, monitoring templates, and deep integration with ConnectWise PSA (ideal if you already use their ecosystem). It supports both cloud and on-premises deployment, giving you flexibility.
| Aspect | Level.io | ConnectWise Automate |
|---|---|---|
| Deployment | Cloud | Cloud + on-prem |
| Remote Control | Fast, modern | Feature-rich |
| Scripting | Strong | Highly advanced |
| PSA Integration | None | Seamless (CW only) |
| Patch Management | Basic | Comprehensive |
Ratings & Verdict
Level.io scores 4.8/5 on G2 (60 reviews), reflecting strong satisfaction with its modern interface and performance. Our score: 7.8/10.
ConnectWise Automate scores 3.9/5 on G2 (450 reviews), suggesting mixed experiences—likely due to its complexity and steeper onboarding. Our score: 6.7/10.
Verdict
Choose Level.io if you want a fast, transparent, easy-to-deploy RMM with excellent remote control. Ideal for smaller to mid-sized teams prioritizing speed and simplicity.
Choose ConnectWise Automate if you’re a larger MSP deeply invested in the ConnectWise ecosystem and need extensive customization and patch management capabilities. Be prepared for a longer implementation and higher learning curve.
Frequently asked questions
- ConnectWise Automate vs Level.io: which is better?
- ConnectWise Automate vs Level.io: on our data-weighted scoring, Level.io edges ahead (7.8 vs 6.7/10). ConnectWise Automate starts at Custom quote and is best for larger MSPs wanting deep customization and ConnectWise PSA integration; Level.io starts at $2/device/mo and is best for teams wanting a fast, modern, scriptable RMM with great remote control.
- Is ConnectWise Automate cheaper than Level.io?
- ConnectWise Automate starts at Custom quote and Level.io starts at $2/device/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: connectwise.com, level.io. Figures are pulled from public vendor and security data and refreshed automatically.