ConnectWise Automate
6.7/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 3.9/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud + on-prem
- Best for
- Larger MSPs wanting deep customization and ConnectWise PSA integration
Best RMM Software · 2026
ConnectWise Automate vs 
Pulseway ConnectWise Automate vs Pulseway: on our data-weighted scoring, Pulseway edges ahead (7.8 vs 6.7/10). ConnectWise Automate starts at Custom quote and is best for larger MSPs wanting deep customization and ConnectWise PSA integration; Pulseway starts at $1.85/endpoint/mo and is best for IT teams wanting strong mobile-first RMM at a low per-endpoint price. Choose Pulseway for the stronger overall track record; consider ConnectWise Automate if its pricing model or fit matches your environment better. Side-by-side table below.
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Pulseway
7.8/10
MSP Compared score
- Starting price
- $1.85/endpoint/mo
- Reviews
- 4.6/5 (~150 G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud + on-prem
- Best for
- IT teams wanting strong mobile-first RMM at a low per-endpoint price
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | ConnectWise Automate | Pulseway |
|---|---|---|
| Editorial | 6.7 | 7.8 |
| User reviews | 7.8 | 9.2 |
| Adoption | 7.0 | 5.8 |
| Affordability | 5.0 | 9.2 |
| Feature breadth | 4.0 | 5.0 |
| Ease of trial | 3.0 | 6.0 |
ConnectWise Automate vs Pulseway: head-to-head
| ConnectWise Automate | Pulseway | |
|---|---|---|
| Starting price | Custom quote | $1.85/endpoint/mo |
| Pricing model | quote | per endpoint |
| Free trial / tier | — | 14 days |
| Best for | Larger MSPs wanting deep customization and ConnectWise PSA integration | IT teams wanting strong mobile-first RMM at a low per-endpoint price |
| Deployment | Cloud + on-prem | Cloud + on-prem |
| G2 rating | 3.9/5 (450) | 4.6/5 (150) |
| Capterra rating | — | — |
| Our score | 6.7 | 7.8 |
Choose ConnectWise Automate if…
You need larger msps wanting deep customization and connectwise psa integration.
✓ Pros
- Extremely customizable
- Powerful at scale
- Tight ConnectWise ecosystem
✕ Cons
- Steep learning curve
- Quote pricing
- Heavier admin overhead
Choose Pulseway if…
You need it teams wanting strong mobile-first rmm at a low per-endpoint price.
✓ Pros
- Best-in-class mobile app
- Low per-endpoint entry price
- Easy setup
✕ Cons
- Per-endpoint adds up
- Smaller integration catalog
- Reporting basic
In depth
In Depth
Pricing
| Aspect | Pulseway | ConnectWise Automate |
|---|---|---|
| Model | Per-endpoint | Quote-based |
| Entry Price | $1.85/endpoint/mo (annual) | Contact sales |
| Free Trial | 14 days | Not specified |
| Best For | Small-to-mid teams; cost transparency | Enterprise/MSPs; custom budgets |
Pulseway wins on pricing transparency and affordability for teams under 500 endpoints. At $1.85/endpoint annually billed, costs remain predictable and low-barrier to entry. However, this model scales linearly—1,000 endpoints runs $22,200/year. ConnectWise Automate requires a sales conversation, suggesting enterprise-tier pricing that may offer better unit economics at scale but lacks upfront visibility.
Features & Deployment
Both deploy on cloud or on-premises, but their feature depth differs significantly:
Pulseway emphasizes accessibility:
- Mobile-first RMM (standout strength)
- Automation workflows, patch management, remote control, monitoring
- Simple, operator-friendly interface
ConnectWise Automate targets power users:
- Highly scriptable workflows (custom automation at depth)
- Deep PSA integration (native ConnectWise Manage sync)
- Monitoring templates and extensive customization
- Steeper technical barrier; requires scripting knowledge
Choose Pulseway for quick deployment and mobile workflows. Choose ConnectWise Automate if you’re already in the ConnectWise ecosystem and need granular control.
Ratings & Verdict
| Metric | Pulseway | ConnectWise Automate |
|---|---|---|
| G2 Score | 4.6/5 (150 reviews) | 3.9/5 (450 reviews) |
| Our Score | 7.8/10 | 6.7/10 |
Pulseway scores higher on G2 and overall, reflecting satisfaction with ease-of-use and pricing. ConnectWise Automate’s lower ratings (despite 3× more reviews) reflect complaints about complexity and quote-based pricing opacity.
Verdict: Pulseway is the leaner, faster choice for IT teams prioritizing simplicity and mobile management at a predictable cost. ConnectWise Automate is the platform for established MSPs already committed to the ConnectWise ecosystem who can justify the steeper learning curve and hidden pricing in exchange for deep customization.
Frequently asked questions
- ConnectWise Automate vs Pulseway: which is better?
- ConnectWise Automate vs Pulseway: on our data-weighted scoring, Pulseway edges ahead (7.8 vs 6.7/10). ConnectWise Automate starts at Custom quote and is best for larger MSPs wanting deep customization and ConnectWise PSA integration; Pulseway starts at $1.85/endpoint/mo and is best for IT teams wanting strong mobile-first RMM at a low per-endpoint price.
- Is ConnectWise Automate cheaper than Pulseway?
- ConnectWise Automate starts at Custom quote and Pulseway starts at $1.85/endpoint/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: connectwise.com, pulseway.com. Figures are pulled from public vendor and security data and refreshed automatically.