ConnectWise Automate
6.7/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 3.9/5 (~450 G2 reviews)
- Free trial
- —
- Deployment
- Cloud + on-prem
- Best for
- Larger MSPs wanting deep customization and ConnectWise PSA integration
Best RMM Software · 2026
ConnectWise Automate vs 
SuperOps ConnectWise Automate vs SuperOps: on our data-weighted scoring, SuperOps edges ahead (7.8 vs 6.7/10). ConnectWise Automate starts at Custom quote and is best for larger MSPs wanting deep customization and ConnectWise PSA integration; SuperOps starts at $79/tech/mo and is best for modern MSPs wanting a clean unified RMM+PSA with AI built in. Choose SuperOps for the stronger overall track record; consider ConnectWise Automate if its pricing model or fit matches your environment better. Side-by-side table below.
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
SuperOps
7.8/10
MSP Compared score
- Starting price
- $79/tech/mo
- Reviews
- 4.6/5 (~150 G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- Modern MSPs wanting a clean unified RMM+PSA with AI built in
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | ConnectWise Automate | SuperOps |
|---|---|---|
| Editorial | 6.7 | 7.8 |
| User reviews | 7.8 | 9.2 |
| Adoption | 7.0 | 5.8 |
| Affordability | 5.0 | 1.8 |
| Feature breadth | 4.0 | 5.0 |
| Ease of trial | 3.0 | 6.0 |
ConnectWise Automate vs SuperOps: head-to-head
| ConnectWise Automate | SuperOps | |
|---|---|---|
| Starting price | Custom quote | $79/tech/mo |
| Pricing model | quote | per technician |
| Free trial / tier | — | 14 days |
| Best for | Larger MSPs wanting deep customization and ConnectWise PSA integration | Modern MSPs wanting a clean unified RMM+PSA with AI built in |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 3.9/5 (450) | 4.6/5 (150) |
| Capterra rating | — | — |
| Our score | 6.7 | 7.8 |
Choose ConnectWise Automate if…
You need larger msps wanting deep customization and connectwise psa integration.
✓ Pros
- Extremely customizable
- Powerful at scale
- Tight ConnectWise ecosystem
✕ Cons
- Steep learning curve
- Quote pricing
- Heavier admin overhead
Choose SuperOps if…
You need modern msps wanting a clean unified rmm+psa with ai built in.
✓ Pros
- Modern UX
- AI features
- Good value for new MSPs
✕ Cons
- Younger ecosystem
- Fewer integrations than incumbents
- Module pricing
In depth
In Depth
Pricing
| Factor | SuperOps | ConnectWise Automate |
|---|---|---|
| Model | Per-technician | Custom quote |
| Starting Price | $79/tech/month (annual) | Not published |
| Free Trial | 14 days | Not specified |
| Tiers | Solo ($79, RMM/PSA), Pro (unified + AI) | Enterprise pricing only |
| Best for Budget | Startups and small MSPs | Larger deployments with budget flexibility |
SuperOps uses transparent per-technician pricing, making it predictable for growing teams. ConnectWise Automate requires contacting sales, typical of enterprise software—you’re paying for customization and scale, but cost visibility is poor upfront.
Features & Deployment
SuperOps deploys as cloud-only, offering a modern unified RMM+PSA with AI-assisted operations built in. It covers patch management, project management, and asset management in a single platform. The modular approach means you can start with RMM or PSA, then layer in unified features.
ConnectWise Automate is highly scriptable and infinitely customizable, supporting both cloud and on-premises deployment. Its strength lies in deep PSA integration (especially if you’re using ConnectWise PSA) and monitoring templates designed for complex environments. However, it requires substantial configuration expertise.
Verdict on features: SuperOps prioritizes ease-of-use and speed-to-value; ConnectWise Automate prioritizes power and control.
Ratings & Our Assessment
| Metric | SuperOps | ConnectWise Automate |
|---|---|---|
| G2 Score | 4.6/5 (150 reviews) | 3.9/5 (450 reviews) |
| Our Score | 7.8/10 | 6.7/10 |
SuperOps earns higher marks across the board, with users praising its modern UX, built-in AI, and value proposition for new MSPs. ConnectWise Automate’s lower scores reflect frustration with its steep learning curve and administrative overhead, despite strong performance in large-scale scenarios.
Verdict
Choose SuperOps if you want a fast, intuitive, unified platform with AI features and predictable costs. Ideal for MSPs under 50 technicians prioritizing speed to implementation.
Choose ConnectWise Automate if you’re a larger MSP already invested in the ConnectWise ecosystem, require deep scripting and customization, and have the internal expertise to maximize it. The cost of ownership is higher, but so is the ceiling on what you can automate.
Frequently asked questions
- ConnectWise Automate vs SuperOps: which is better?
- ConnectWise Automate vs SuperOps: on our data-weighted scoring, SuperOps edges ahead (7.8 vs 6.7/10). ConnectWise Automate starts at Custom quote and is best for larger MSPs wanting deep customization and ConnectWise PSA integration; SuperOps starts at $79/tech/mo and is best for modern MSPs wanting a clean unified RMM+PSA with AI built in.
- Is ConnectWise Automate cheaper than SuperOps?
- ConnectWise Automate starts at Custom quote and SuperOps starts at $79/tech/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: connectwise.com, superops.com. Figures are pulled from public vendor and security data and refreshed automatically.