Heimdal
7.5/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.6/5 (~200 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- MSPs wanting patching bundled with a broader security suite
Best Patch Management Software · 2026
Heimdal vs 
NinjaOne Heimdal vs NinjaOne: on our data-weighted scoring, NinjaOne edges ahead (8.5 vs 7.5/10). Heimdal starts at Custom quote and is best for MSPs wanting patching bundled with a broader security suite; NinjaOne starts at Custom quote and is best for MSPs and IT teams wanting a modern, fast, all-in-one RMM. Choose NinjaOne for the stronger overall track record; consider Heimdal if its pricing model or fit matches your environment better. Side-by-side table below.
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NinjaOne
8.5/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.7/5 (~1.6k G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- MSPs and IT teams wanting a modern, fast, all-in-one RMM
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Heimdal | NinjaOne |
|---|---|---|
| Editorial | 7.5 | 8.5 |
| User reviews | 9.2 | 9.4 |
| Adoption | 6.1 | 8.5 |
| Affordability | 5.0 | 5.0 |
| Feature breadth | 4.0 | 6.0 |
| Ease of trial | 6.0 | 6.0 |
Heimdal vs NinjaOne: head-to-head
| Heimdal | NinjaOne | |
|---|---|---|
| Starting price | Custom quote | Custom quote |
| Pricing model | per endpoint | per device |
| Free trial / tier | Free trial | 14 days |
| Best for | MSPs wanting patching bundled with a broader security suite | MSPs and IT teams wanting a modern, fast, all-in-one RMM |
| Deployment | Cloud | Cloud |
| G2 rating | 4.6/5 (200) | 4.7/5 (1600) |
| Capterra rating | — | 4.8/5 (230) |
| Our score | 7.5 | 8.5 |
Choose Heimdal if…
You need msps wanting patching bundled with a broader security suite.
✓ Pros
- Unified security + patch platform
- Strong MSP program
- Modular
✕ Cons
- Quote-based pricing
- Best value only when bundled
- Newer EDR
Choose NinjaOne if…
You need msps and it teams wanting a modern, fast, all-in-one rmm.
✓ Pros
- Modern fast UI
- Excellent patching built in
- Top-rated support
✕ Cons
- No public pricing (quote only)
- Per-device cost
- Some advanced features cost extra
In depth
Pricing
| Aspect | NinjaOne | Heimdal |
|---|---|---|
| Model | Per-device/month | Per-endpoint/month |
| Billing | Annual | Quote-based |
| Public Pricing | No (quote only; ~$3–5/device typical) | No (quote only) |
| Free Trial | 14 days | Yes |
| Free Tier | No | No |
Both platforms hide pricing behind request forms. NinjaOne has industry benchmarks (~$3–5/device annually) suggesting transparency, while Heimdal requires negotiation. For budget-conscious MSPs, neither offers a straightforward comparison.
Features & Deployment
NinjaOne
Deployment: Cloud-only
Core Strengths:
- RMM + integrated patching — the gold standard in this space
- Endpoint backup and remote access bundled
- Software deployment and IT asset management
- Built-in ticketing
NinjaOne is a full-stack RMM with patching woven into its DNA. It’s the Swiss Army knife for MSPs who want everything under one roof without bolting on modules.
Heimdal
Deployment: Cloud-only
Core Strengths:
- Patching + security-first architecture — patches, DNS filtering, EDR/XDR
- Privileged access management (PAM)
- Modular design (buy what you need)
Heimdal tilts toward security-forward MSPs. Its strength is not “do everything,” but “do security + patch really well.” The modular approach appeals to teams building custom stacks, but best value emerges only when bundling.
Ratings & Verdict
| Platform | G2 | Capterra | Our Score |
|---|---|---|---|
| NinjaOne | 4.7 ⭐ (1,600 reviews) | 4.8 ⭐ (230 reviews) | 8.5/10 |
| Heimdal | 4.6 ⭐ (200 reviews) | — | 7.5/10 |
NinjaOne dominates in review volume and consistency. Its 4.7–4.8 range reflects maturity and broad adoption. Heimdal’s 4.6 is solid but drawn from a smaller user base; its newer EDR/XDR modules are less battle-tested than NinjaOne’s patching engine.
Verdict
Choose NinjaOne if:
- You want the best all-in-one RMM with industry-leading patching
- You value speed, UI, and support as differentiators
- You prefer one vendor for RMM + backup + ticketing
Choose Heimdal if:
- Security (DNS filtering, EDR/XDR, PAM) is your primary driver
- You’re willing to negotiate pricing for a modular platform
- Your team needs deep threat response alongside patch management
Bottom line: NinjaOne is the safer, higher-rated choice for traditional MSP RMM needs. Heimdal wins if you’re building a security-hardened stack and value bundled threat intelligence over sprawl.
Frequently asked questions
- Heimdal vs NinjaOne: which is better?
- Heimdal vs NinjaOne: on our data-weighted scoring, NinjaOne edges ahead (8.5 vs 7.5/10). Heimdal starts at Custom quote and is best for MSPs wanting patching bundled with a broader security suite; NinjaOne starts at Custom quote and is best for MSPs and IT teams wanting a modern, fast, all-in-one RMM.
- Is Heimdal cheaper than NinjaOne?
- Heimdal starts at Custom quote and NinjaOne starts at Custom quote (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: heimdalsecurity.com, ninjaone.com. Figures are pulled from public vendor and security data and refreshed automatically.