NinjaOne Review (2026)
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- Starting price
- Custom quote
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- MSPs and IT teams wanting a modern, fast, all-in-one RMM
Our verdict
NinjaOne earns 8.5/10 in our review, weighted from 4.7/5 (~1.6k G2 reviews) and its feature/pricing profile. Consistently the highest-rated RMM; the patching and UX are the standouts. Best for MSPs and IT teams wanting a modern, fast, all-in-one RMM. Starting price: Custom quote.
Backed by 4.7★ · 1.6k reviews on G2.
Pros & cons
✓ Pros
- Modern fast UI
- Excellent patching built in
- Top-rated support
✕ Cons
- No public pricing (quote only)
- Per-device cost
- Some advanced features cost extra
Key features
- RMM + patch management
- Endpoint backup
- Remote access
- Software deployment
- IT asset management
- Ticketing
What users say
“Reviewers appreciate the reliability, speed, and simplicity of remote access, though some mention occasional connection issues with Splashtop.”
“NinjaOne shines when it comes to managing workstations. The remote management, patching, and automation tools are straightforward and save a ton of time. The lightweight agent and intuitive dashboard are also nice touches.”
“The thing I like the least about NinjaOne is the limited reporting customisation, and there is quite a steep learning curve to fully understand the user interface as it is quite complex.”
“The mobile app works, but it's definitely not as full-featured as the desktop version.”
How NinjaOne compares
| NinjaOne | Datto RMM | ConnectWise Automate | |
|---|---|---|---|
| Starting price | Custom quote | Custom quote | Custom quote |
| Pricing model | per device | per device | quote |
| Free trial / tier | 14 days | Free trial | — |
| Best for | MSPs and IT teams wanting a modern, fast, all-in-one RMM | Established MSPs in the Kaseya/Datto ecosystem | Larger MSPs wanting deep customization and ConnectWise PSA integration |
| Deployment | Cloud | Cloud | Cloud + on-prem |
| G2 rating | 4.7/5 (1600) | 4.5/5 (700) | 3.9/5 (450) |
| Capterra rating | 4.8/5 (230) | — | — |
| Our score | 8.5 | 7.7 | 6.7 |
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
Full review
NinjaOne review — 8.5/10
Consistently the highest-rated RMM; the patching and UX are the standouts. Our score weights 4.7/5 (~1.6k G2 reviews) against feature breadth and pricing value; last hands-on data check 2026-05.
Pricing value
NinjaOne starts at Custom quote on a per device model after a 14 days free trial. See the full pricing breakdown.
Who should buy NinjaOne
Best for MSPs and IT teams wanting a modern, fast, all-in-one RMM. If that is not you, weigh the alternatives.
Frequently asked questions
- Is NinjaOne worth it?
- NinjaOne earns 8.5/10 in our review, weighted from 4.7/5 (~1.6k G2 reviews) and its feature/pricing profile. Consistently the highest-rated RMM; the patching and UX are the standouts. Best for MSPs and IT teams wanting a modern, fast, all-in-one RMM. Starting price: Custom quote.
- What does NinjaOne cost?
- From Custom quote — see the pricing page.
Based on aggregated third-party ratings (4.7/5 (~1.6k G2 reviews)) and NinjaOne's published feature and pricing data. Hands-on testing notes reflect the test date shown above. See how we test.