Kaseya VSA
- Starting price
- Custom quote
- Reviews
- 4.1/5 (~250 G2 reviews)
- Free trial
- —
- Deployment
- Cloud + on-prem
- Best for
- MSPs standardizing on the Kaseya IT Complete suite
Best RMM Software · 2026
Kaseya VSA vs NinjaOne: on our data-weighted scoring, NinjaOne edges ahead (8.5 vs 6.6/10). Kaseya VSA starts at Custom quote and is best for MSPs standardizing on the Kaseya IT Complete suite; NinjaOne starts at Custom quote and is best for MSPs and IT teams wanting a modern, fast, all-in-one RMM. Choose NinjaOne for the stronger overall track record; consider Kaseya VSA if its pricing model or fit matches your environment better. Side-by-side table below.
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Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Kaseya VSA | NinjaOne |
|---|---|---|
| Editorial | 6.6 | 8.5 |
| User reviews | 8.2 | 9.4 |
| Adoption | 6.4 | 8.5 |
| Affordability | 5.0 | 5.0 |
| Feature breadth | 4.0 | 6.0 |
| Ease of trial | 3.0 | 6.0 |
| Kaseya VSA | NinjaOne | |
|---|---|---|
| Starting price | Custom quote | Custom quote |
| Pricing model | quote | per device |
| Free trial / tier | — | 14 days |
| Best for | MSPs standardizing on the Kaseya IT Complete suite | MSPs and IT teams wanting a modern, fast, all-in-one RMM |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 4.1/5 (250) | 4.7/5 (1600) |
| Capterra rating | — | 4.8/5 (230) |
| Our score | 6.6 | 8.5 |
You need msps standardizing on the kaseya it complete suite.
You need msps and it teams wanting a modern, fast, all-in-one rmm.
| Aspect | NinjaOne | Kaseya VSA |
|---|---|---|
| Model | Per-device/month | Quote-based |
| Billing | Annual | Contact vendor |
| Transparency | Typical ~$3–5/device | Opaque |
| Free Trial | 14 days | None listed |
| Best for budgets | Small–mid MSPs | Enterprise/large MSPs |
NinjaOne’s per-device model is predictable if not publicly listed. Kaseya requires contacting sales, making cost comparison difficult upfront.
NinjaOne delivers a tighter feature set focused on essentials:
Kaseya VSA emphasizes breadth and automation:
For standalone needs, NinjaOne is cleaner. For deep integration across an MSP stack, Kaseya’s suite appeal is stronger—if licensing complexity doesn’t derail you.
| Platform | G2 | Capterra | Our Score |
|---|---|---|---|
| NinjaOne | 4.7 (1,600 reviews) | 4.8 (230 reviews) | 8.5/10 |
| Kaseya VSA | 4.1 (250 reviews) | — | 6.6/10 |
NinjaOne wins decisively on user satisfaction. Its modern UI, built-in patching prowess, and responsive support earn consistent praise. Kaseya’s lower G2 score reflects licensing friction and lingering trust concerns from past security incidents.
Verdict: Choose NinjaOne if you want a best-in-class RMM with transparent per-device pricing and a modern experience. Choose Kaseya VSA only if you’re already committed to the Kaseya ecosystem and need deep automation at enterprise scale—and you can negotiate past the complexity.