Kaseya VSA
6.6/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.1/5 (~250 G2 reviews)
- Free trial
- —
- Deployment
- Cloud + on-prem
- Best for
- MSPs standardizing on the Kaseya IT Complete suite
Best RMM Software · 2026
Kaseya VSA vs 
Syncro Kaseya VSA vs Syncro: on our data-weighted scoring, Syncro edges ahead (7.9 vs 6.6/10). Kaseya VSA starts at Custom quote and is best for MSPs standardizing on the Kaseya IT Complete suite; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price. Choose Syncro for the stronger overall track record; consider Kaseya VSA if its pricing model or fit matches your environment better. Side-by-side table below.
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Syncro
7.9/10
MSP Compared score
- Starting price
- $139/user/mo
- Reviews
- 4.5/5 (~200 G2 reviews)
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- Small MSPs wanting RMM + PSA + billing at one per-user price
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | Kaseya VSA | Syncro |
|---|---|---|
| Editorial | 6.6 | 7.9 |
| User reviews | 8.2 | 9.0 |
| Adoption | 6.4 | 6.1 |
| Affordability | 5.0 | 1.0 |
| Feature breadth | 4.0 | 5.0 |
| Ease of trial | 3.0 | 6.0 |
Kaseya VSA vs Syncro: head-to-head
| Kaseya VSA | Syncro | |
|---|---|---|
| Starting price | Custom quote | $139/user/mo |
| Pricing model | quote | per user |
| Free trial / tier | — | Free trial |
| Best for | MSPs standardizing on the Kaseya IT Complete suite | Small MSPs wanting RMM + PSA + billing at one per-user price |
| Deployment | Cloud + on-prem | Cloud |
| G2 rating | 4.1/5 (250) | 4.5/5 (200) |
| Capterra rating | — | 4.7/5 (80) |
| Our score | 6.6 | 7.9 |
Choose Kaseya VSA if…
You need msps standardizing on the kaseya it complete suite.
✓ Pros
- Broad automation
- Part of large integrated suite
- Scales to large fleets
✕ Cons
- Licensing/contract complexity
- Past security incidents
- Quote pricing
Choose Syncro if…
You need small msps wanting rmm + psa + billing at one per-user price.
✓ Pros
- All-in-one at one price
- Unlimited endpoints
- Built-in billing
✕ Cons
- Per-user gets pricey for big teams
- Fewer enterprise features
- Some integrations cost extra
In depth
Pricing
| Aspect | Syncro | Kaseya VSA |
|---|---|---|
| Model | Per-user (annual) | Custom quote |
| Starting Price | $139/user/month | Not published |
| Free Tier | No | No |
| Free Trial | Yes | Contact sales |
| Transparency | Clear, predictable | Opaque, negotiation-heavy |
Syncro’s per-user model is straightforward but scales linearly with team size—a 10-person MSP pays ~$16,680/year. Kaseya VSA requires a sales call, making budget forecasting difficult and favoring larger enterprises with negotiating power.
Features & Deployment
Syncro bundles RMM + PSA + invoicing into one cloud platform. You get unlimited endpoints per user, patch management, and scripting—all core MSP needs at a fixed price. Integration costs are à la carte.
Kaseya VSA focuses on RMM + heavy-duty automation with integrated endpoint security and network monitoring. It supports both cloud and on-premises deployment, appealing to compliance-heavy shops. It’s positioned as part of the broader Kaseya IT Complete ecosystem.
Deployment winner: Kaseya wins on flexibility (on-prem option). Syncro keeps it simple with cloud-only.
Ratings & Community
| Platform | G2 | Capterra | Our Score |
|---|---|---|---|
| Syncro | 4.5★ (200 reviews) | 4.7★ (80 reviews) | 7.9/10 |
| Kaseya VSA | 4.1★ (250 reviews) | N/A | 6.6/10 |
Syncro edges out Kaseya in user satisfaction. Kaseya’s lower G2 score reflects friction around licensing complexity and lingering trust concerns from past security incidents.
Verdict
Choose Syncro if you’re a small-to-mid MSP wanting simplicity, predictable costs, and an all-in-one platform without enterprise overhead.
Choose Kaseya VSA if you’re standardizing on Kaseya’s broader suite, need on-premises deployment, or have large customer fleets where per-user pricing breaks down.
Syncro is the better value play for cost-conscious MSPs; Kaseya is the better scale play for enterprises already committed to its ecosystem. For most independent MSPs, Syncro’s transparency and built-in billing justify the higher per-user cost.
Frequently asked questions
- Kaseya VSA vs Syncro: which is better?
- Kaseya VSA vs Syncro: on our data-weighted scoring, Syncro edges ahead (7.9 vs 6.6/10). Kaseya VSA starts at Custom quote and is best for MSPs standardizing on the Kaseya IT Complete suite; Syncro starts at $139/user/mo and is best for small MSPs wanting RMM + PSA + billing at one per-user price.
- Is Kaseya VSA cheaper than Syncro?
- Kaseya VSA starts at Custom quote and Syncro starts at $139/user/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: kaseya.com, syncromsp.com. Figures are pulled from public vendor and security data and refreshed automatically.