NinjaOne
- Starting price
- Custom quote
- Reviews
- 4.7/5 (~1.6k G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- MSPs and IT teams wanting a modern, fast, all-in-one RMM
Best RMM Software · 2026
NinjaOne vs PDQ Connect: on our data-weighted scoring, NinjaOne edges ahead (8.5 vs 7.5/10). NinjaOne starts at Custom quote and is best for MSPs and IT teams wanting a modern, fast, all-in-one RMM; PDQ Connect starts at Custom quote and is best for teams that want PDQ's deployment power for remote/cloud-managed devices. Choose NinjaOne for the stronger overall track record; consider PDQ Connect if its pricing model or fit matches your environment better. Side-by-side table below.
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Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | NinjaOne | PDQ Connect |
|---|---|---|
| Editorial | 8.5 | 7.5 |
| User reviews | 9.4 | 9.2 |
| Adoption | 8.5 | 4.3 |
| Affordability | 5.0 | 5.0 |
| Feature breadth | 6.0 | 4.0 |
| Ease of trial | 6.0 | 6.0 |
| NinjaOne | PDQ Connect | |
|---|---|---|
| Starting price | Custom quote | Custom quote |
| Pricing model | per device | per device |
| Free trial / tier | 14 days | 14 days |
| Best for | MSPs and IT teams wanting a modern, fast, all-in-one RMM | Teams that want PDQ's deployment power for remote/cloud-managed devices |
| Deployment | Cloud | Cloud |
| G2 rating | 4.7/5 (1600) | 4.6/5 (40) |
| Capterra rating | 4.8/5 (230) | — |
| Our score | 8.5 | 7.5 |
You need msps and it teams wanting a modern, fast, all-in-one rmm.
You need teams that want pdq's deployment power for remote/cloud-managed devices.
Both NinjaOne and PDQ Connect use a per-device, annual billing model with no publicly listed prices—you’ll need to request a quote from each vendor. Both offer 14-day free trials.
| Aspect | NinjaOne | PDQ Connect |
|---|---|---|
| Billing Model | Per-device/month (annual) | Per-device/month (annual) |
| Public Pricing | None | None |
| Typical Range | ~$3–5/device/mo | Quote-based |
| Free Tier | No | No |
| Trial | 14 days | 14 days |
NinjaOne’s typical range ($3–5/device) is more transparent than PDQ Connect’s opaque quoting, which can make budget forecasting easier. However, NinjaOne flags that some advanced features incur extra costs.
Both are cloud-deployed, agent-based platforms, but with different emphases:
| Feature | NinjaOne | PDQ Connect |
|---|---|---|
| RMM Core | ✓ | ✓ |
| Patch Management | Built-in, standout | ✓ |
| Software Deployment | ✓ | ✓ (specialty) |
| Remote Access | ✓ | — |
| Endpoint Backup | ✓ | — |
| Ticketing | ✓ | — |
| IT Asset Management | ✓ | Inventory only |
| Works Off-Network | — | ✓ |
| Platform Support | Windows + more | Windows-focused |
NinjaOne is the all-in-one: it bundles RMM, patching, backup, remote access, and ticketing. PDQ Connect is narrower—it’s PDQ’s cloud extension for remote device management, excelling at deployment but lacking ticketing, backup, and remote access. PDQ Connect’s strength is managing devices that don’t have persistent network connectivity.
| Rating | NinjaOne | PDQ Connect |
|---|---|---|
| G2 | 4.7/5 (1,600 reviews) | 4.6/5 (40 reviews) |
| Capterra | 4.8/5 (230 reviews) | — |
| Our Score | 8.5/10 | 7.5/10 |
NinjaOne commands significantly more reviews and consistently higher scores across platforms. PDQ Connect’s smaller review base reflects its newer market position.
Choose NinjaOne if you need a comprehensive RMM with first-class patching, remote access, backup, and ticketing in one platform. Its UI speed and support are industry-leading.
Choose PDQ Connect if you’re already invested in PDQ Deploy on-premises and want a lightweight cloud extension for off-network or remote device management—but be aware it’s not a full-stack RMM replacement.
For most MSPs and IT teams, NinjaOne’s breadth, maturity, and ratings make it the safer, more feature-rich choice. PDQ Connect works best as a tactical add-on for organizations that specifically need PDQ’s deployment power in the cloud.