NinjaOne
8.5/10
MSP Compared score
- Starting price
- Custom quote
- Reviews
- 4.7/5 (~1.6k G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- MSPs and IT teams wanting a modern, fast, all-in-one RMM
Best RMM Software · 2026
NinjaOne vs 
SuperOps NinjaOne vs SuperOps: on our data-weighted scoring, NinjaOne edges ahead (8.5 vs 7.8/10). NinjaOne starts at Custom quote and is best for MSPs and IT teams wanting a modern, fast, all-in-one RMM; SuperOps starts at $79/tech/mo and is best for modern MSPs wanting a clean unified RMM+PSA with AI built in. Choose NinjaOne for the stronger overall track record; consider SuperOps if its pricing model or fit matches your environment better. Side-by-side table below.
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SuperOps
7.8/10
MSP Compared score
- Starting price
- $79/tech/mo
- Reviews
- 4.6/5 (~150 G2 reviews)
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- Modern MSPs wanting a clean unified RMM+PSA with AI built in
Strengths at a glance
Six criteria, each scored 0–10 on the same scale from real review data, public pricing and feature coverage. See our methodology →
| Criterion | NinjaOne | SuperOps |
|---|---|---|
| Editorial | 8.5 | 7.8 |
| User reviews | 9.4 | 9.2 |
| Adoption | 8.5 | 5.8 |
| Affordability | 5.0 | 1.8 |
| Feature breadth | 6.0 | 5.0 |
| Ease of trial | 6.0 | 6.0 |
NinjaOne vs SuperOps: head-to-head
| NinjaOne | SuperOps | |
|---|---|---|
| Starting price | Custom quote | $79/tech/mo |
| Pricing model | per device | per technician |
| Free trial / tier | 14 days | 14 days |
| Best for | MSPs and IT teams wanting a modern, fast, all-in-one RMM | Modern MSPs wanting a clean unified RMM+PSA with AI built in |
| Deployment | Cloud | Cloud |
| G2 rating | 4.7/5 (1600) | 4.6/5 (150) |
| Capterra rating | 4.8/5 (230) | — |
| Our score | 8.5 | 7.8 |
Choose NinjaOne if…
You need msps and it teams wanting a modern, fast, all-in-one rmm.
✓ Pros
- Modern fast UI
- Excellent patching built in
- Top-rated support
✕ Cons
- No public pricing (quote only)
- Per-device cost
- Some advanced features cost extra
Choose SuperOps if…
You need modern msps wanting a clean unified rmm+psa with ai built in.
✓ Pros
- Modern UX
- AI features
- Good value for new MSPs
✕ Cons
- Younger ecosystem
- Fewer integrations than incumbents
- Module pricing
In depth
Pricing
| Aspect | NinjaOne | SuperOps |
|---|---|---|
| Model | Per-device (annual) | Per-technician (annual) |
| Starting Price | ~$3–5/device (quote-based) | $79/tech/mo |
| Free Trial | 14 days | 14 days |
| Public Pricing | None—custom quotes only | Transparent tier starting at $79 |
NinjaOne keeps pricing opaque, requiring sales contact; typical MSPs report $3–5 per device annually on contracts. SuperOps publishes straightforward per-technician rates starting at $79/month, making budgeting simpler for smaller or new MSPs. NinjaOne’s model favors large deployments (many devices spread across few techs); SuperOps suits teams paying by headcount.
Features & Deployment
Both run cloud-only. NinjaOne emphasizes RMM + backup + remote access + patch management as an integrated suite; patch management is notably mature. SuperOps bundles RMM + PSA + AI into one platform, targeting MSPs who want ticketing and project management alongside remote ops.
NinjaOne strengths:
- Purpose-built RMM with best-in-class patching
- Endpoint backup native
- Mature API ecosystem
SuperOps strengths:
- Unified RMM/PSA reduces tool sprawl
- AI-assisted automation (ticket generation, triage)
- Cleaner UX for new teams
NinjaOne is deeper in RMM; SuperOps is broader across the MSP stack.
Ratings & Trust
| Platform | NinjaOne | SuperOps |
|---|---|---|
| G2 | 4.7/5 (1,600 reviews) | 4.6/5 (150 reviews) |
| Capterra | 4.8/5 (230 reviews) | Not listed |
| Our Score | 8.5/10 | 7.8/10 |
NinjaOne has a much larger review base and slightly higher scores across the board. SuperOps is newer, with fewer but still positive reviews—typical for a rising vendor.
Verdict
Choose NinjaOne if you prioritize best-in-class RMM performance, patch management, and support quality. Premium pricing is offset by operational excellence and proven scale.
Choose SuperOps if you’re a modern MSP building a new stack, value transparent pricing, and want AI-driven automation plus PSA bundled together. Better for cost-conscious or early-stage teams.
NinjaOne wins on maturity and depth; SuperOps wins on simplicity and value.
Frequently asked questions
- NinjaOne vs SuperOps: which is better?
- NinjaOne vs SuperOps: on our data-weighted scoring, NinjaOne edges ahead (8.5 vs 7.8/10). NinjaOne starts at Custom quote and is best for MSPs and IT teams wanting a modern, fast, all-in-one RMM; SuperOps starts at $79/tech/mo and is best for modern MSPs wanting a clean unified RMM+PSA with AI built in.
- Is NinjaOne cheaper than SuperOps?
- NinjaOne starts at Custom quote and SuperOps starts at $79/tech/mo (see the pricing rows for models and limits).
Data as of September 17, 2026. Sources: ninjaone.com, superops.com. Figures are pulled from public vendor and security data and refreshed automatically.