Device42 Review (2026)
- Starting price
- Custom quote
- Free trial
- Free trial
- Deployment
- Cloud + on-prem
- Best for
- Teams needing deep agentless discovery, dependency mapping, and a serious CMDB across hybrid/on-prem and cloud
Our verdict
Device42 earns 8.1/10 in our review, weighted from 4.7/5 (~50 G2 reviews) and its feature/pricing profile. The discovery-and-CMDB depth leader — agentless mapping of an entire hybrid estate, now a Freshworks company feeding Freshservice's advanced ITAM. Best for teams needing deep agentless discovery, dependency mapping, and a serious CMDB across hybrid/on-prem and cloud. Starting price: Custom quote.
Backed by 4.7★ · 50 reviews on G2.
Pros & cons
✓ Pros
- Best-in-class discovery + dependency mapping
- Strong CMDB depth
- High G2 support scores
✕ Cons
- Quote-only pricing
- Roadmap now tied to Freshservice
- Heavier than simple asset trackers
Key features
- Agentless + agent discovery
- Application dependency mapping
- IPAM + CMDB
- Network topology visualization
- Hybrid/cloud + container discovery
- Broad ITSM integrations
How Device42 compares
| Device42 | Lansweeper | NinjaOne | |
|---|---|---|---|
| Starting price | Custom quote | $239/mo (2,000 assets, billed annually) | Custom quote |
| Pricing model | quote | flat | per device |
| Free trial / tier | Free trial | Free tier + 14 days | 14 days |
| Best for | Teams needing deep agentless discovery, dependency mapping, and a serious CMDB across hybrid/on-prem and cloud | IT teams wanting deep agentless network discovery and a complete hardware/software inventory | MSPs and IT teams wanting a modern, fast, all-in-one RMM |
| Deployment | Cloud + on-prem | Cloud + on-prem | Cloud |
| G2 rating | 4.7/5 (50) | 4.4/5 (67) | 4.7/5 (1600) |
| Capterra rating | — | 4.5/5 (75) | 4.8/5 (230) |
| Our score | 8.1 | 8.2 | 8.5 |
Full review
Device42 review — 8.1/10
The discovery-and-CMDB depth leader — agentless mapping of an entire hybrid estate, now a Freshworks company feeding Freshservice’s advanced ITAM. Our score weights 4.7/5 (~50 G2 reviews) against feature breadth and pricing value.
Pricing value
Device42 starts at Custom quote on a quote model after a free trial. See the full pricing breakdown.
Who should buy Device42
Best for teams needing deep agentless discovery, dependency mapping, and a serious CMDB across hybrid/on-prem and cloud. If that is not you, weigh the alternatives.
Frequently asked questions
- Is Device42 worth it?
- Device42 earns 8.1/10 in our review, weighted from 4.7/5 (~50 G2 reviews) and its feature/pricing profile. The discovery-and-CMDB depth leader — agentless mapping of an entire hybrid estate, now a Freshworks company feeding Freshservice's advanced ITAM. Best for teams needing deep agentless discovery, dependency mapping, and a serious CMDB across hybrid/on-prem and cloud. Starting price: Custom quote.
- What does Device42 cost?
- From Custom quote — see the pricing page.
Based on aggregated third-party ratings (4.7/5 (~50 G2 reviews)) and Device42's published feature and pricing data. Hands-on testing notes are added as we trial each tool — see how we test.