ConnectWise ITBoost Review (2026)
- Starting price
- $17/user/mo
- Free trial
- 14 days
- Deployment
- Cloud
- Best for
- MSPs already in the ConnectWise ecosystem wanting native PSA/RMM-integrated documentation
Our verdict
ConnectWise ITBoost earns 7.2/10 in our review, weighted from Not yet rated and its feature/pricing profile. The documentation tool for ConnectWise shops — unmatched native PSA/RMM integration, less compelling outside that ecosystem. Best for MSPs already in the ConnectWise ecosystem wanting native PSA/RMM-integrated documentation. Starting price: $17/user/mo.
Pros & cons
✓ Pros
- Deepest ConnectWise integration
- All-in-one docs + passwords + KB
- Cloud-hosted on AWS
✕ Cons
- Best value only for ConnectWise shops
- UI can feel clunky
- 5-user minimum
Key features
- Centralized IT documentation
- Built-in password management
- Customer knowledge base
- SSL + domain expiration tracking
- Native ConnectWise PSA/Automate sync
- BI dashboards
How ConnectWise ITBoost compares
| ConnectWise ITBoost | IT Glue | Hudu | |
|---|---|---|---|
| Starting price | $17/user/mo | Custom quote | $31/user/mo |
| Pricing model | per user | per user | per user |
| Free trial / tier | 14 days | — | Free trial |
| Best for | MSPs already in the ConnectWise ecosystem wanting native PSA/RMM-integrated documentation | MSPs wanting structured, SOC2 IT documentation | MSPs wanting modern, affordable IT documentation |
| Deployment | Cloud | Cloud | Cloud + self-hosted |
| G2 rating | — | 4.5/5 (200) | 4.8/5 (100) |
| Capterra rating | — | — | — |
| Our score | 7.2 | 7.5 | 8.1 |
Full review
ConnectWise ITBoost review — 7.2/10
The documentation tool for ConnectWise shops — unmatched native PSA/RMM integration, less compelling outside that ecosystem. Our score weights Not yet rated against feature breadth and pricing value.
Pricing value
ConnectWise ITBoost starts at $17/user/mo on a per user model after a 14 days free trial. See the full pricing breakdown.
Who should buy ConnectWise ITBoost
Best for MSPs already in the ConnectWise ecosystem wanting native PSA/RMM-integrated documentation. If that is not you, weigh the alternatives.
Frequently asked questions
- Is ConnectWise ITBoost worth it?
- ConnectWise ITBoost earns 7.2/10 in our review, weighted from Not yet rated and its feature/pricing profile. The documentation tool for ConnectWise shops — unmatched native PSA/RMM integration, less compelling outside that ecosystem. Best for MSPs already in the ConnectWise ecosystem wanting native PSA/RMM-integrated documentation. Starting price: $17/user/mo.
- What does ConnectWise ITBoost cost?
- From $17/user/mo — see the pricing page.
Based on aggregated third-party ratings (Not yet rated) and ConnectWise ITBoost's published feature and pricing data. Hands-on testing notes are added as we trial each tool — see how we test.