ConnectWise ITBoost Alternatives (2026)

ConnectWise
ConnectWise ITBoost
Not yet rated 7.2/10
From $17/user/mo
Visit website →
Starting price
$17/user/mo
Free trial
14 days
Deployment
Cloud
Best for
MSPs already in the ConnectWise ecosystem wanting native PSA/RMM-integrated documentation

Our verdict

The top alternatives to ConnectWise ITBoost are Confluence, Document360, Hudu. Confluence is the closest like-for-like option (4.1/5 (~3.8k G2 reviews), from $5.42/user/mo). People typically switch from ConnectWise ITBoost over pricing model, complexity, or a missing capability — the table compares each alternative on exactly those axes.

  1. 1Confluence

    ★ Editor's Choice 8.2 4.1 (3798)

    Best for Teams (especially Jira users) wanting a general-purpose wiki/knowledge base with a free tier.

    • Structured wiki + spaces
    • Deep Jira integration
    • Templates + page trees
    • Real-time collaboration
    Free trial Free version
    Visit Confluence → From $5.42/user/mo ConnectWise ITBoost vs Confluence →

  2. 2Document360

    8.2 4.7 (438)

    Best for Teams building polished internal + external knowledge bases and API documentation with AI assistance.

    • Internal + external knowledge bases
    • Eddy AI writing + search
    • API documentation
    • Custom workflow builder
    Free trial Free version
    Visit Document360 → From Custom quote ConnectWise ITBoost vs Document360 →

  3. 3Hudu

    8.1 4.8 (100)

    Best for MSPs wanting modern, affordable IT documentation.

    • Documentation + assets
    • Password mgmt
    • Process/runbooks
    • Integrations
    Free trial Free version
    Visit Hudu → From $31/user/mo ConnectWise ITBoost vs Hudu →

  4. 4IT Glue

    7.5 4.5 (200)

    Best for MSPs wanting structured, SOC2 IT documentation.

    • Structured documentation
    • Password vault
    • Asset/config links
    • Runbooks
    Free trial Free version
    Visit IT Glue → From Custom quote ConnectWise ITBoost vs IT Glue →

Affiliate links — vendors may pay us a commission. Ranking is data-driven and never pay-to-play. How we rank →

Frequently asked questions

What is the best alternative to ConnectWise ITBoost?
Confluence is the top-rated alternative in our data-weighted ranking (from $5.42/user/mo).
Why do people switch from ConnectWise ITBoost?
Usually pricing model, complexity, or a missing capability. The table compares each alternative on exactly those axes.
Data as of June 1, 2026. Sources: connectwise.com, us.fitgap.com. Figures are pulled from public vendor and security data and refreshed automatically.