N-able Passportal
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- Starting price
- Custom quote
- Free trial
- Free trial
- Deployment
- Cloud
- Best for
- MSPs needing client password + documentation management with PSA/RMM integration
N-able Passportal from N-able is a password management tool — from Custom quote, rated 4.3/5 (~80 G2 reviews). Best for MSPs needing client password + documentation management with PSA/RMM integration.
How N-able Passportal scores
Six criteria, each 0–10 on the same scale from review data, public pricing and feature coverage. Methodology →
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
N-able Passportal vs the field
| N-able Passportal | 1Password | Keeper | |
|---|---|---|---|
| Starting price | Custom quote | $7.99/user/mo | $2/user/mo |
| Pricing model | quote | per user | per user |
| Free trial / tier | Free trial | 14 days | 14 days |
| Best for | MSPs needing client password + documentation management with PSA/RMM integration | Teams that want the best end-user experience with strong admin controls + SSO | Teams wanting low entry pricing plus a path to privileged access management |
| Deployment | Cloud | Cloud | Cloud |
| G2 rating | 4.3/5 (80) | 4.7/5 (1300) | 4.6/5 (900) |
| Capterra rating | — | — | — |
| Our score | 7.6 | 8.5 | 8.1 |
✓ Pros
- Purpose-built for MSP multi-client use
- Password + documentation in one
- Deep PSA/RMM integration
✕ Cons
- Quote-only pricing
- Geared to MSPs (not internal IT)
- Setup investment
Key N-able Passportal features
- Encrypted client credential vault
- Automated password rotation
- IT documentation (linked docs/articles)
- Technician access management + instant lockout
- Audit logs + reporting
- ConnectWise/RMM integrations
N-able Passportal at a glance
N-able Passportal from N-able is a password management tool — from Custom quote, rated 4.3/5 (~80 G2 reviews). Best for MSPs needing client password + documentation management with PSA/RMM integration.
More on N-able Passportal
N-able Passportal
Best for: MSPs needing client password + documentation management with PSA/RMM integration
Overview
N-able Passportal is a cloud-based credential vault and IT documentation platform purpose-built for managed service providers. It combines encrypted password storage with linked technical documentation in a single interface, tightly integrated with PSA and RMM tools.
Key Features
- Encrypted client credential vault
- Automated password rotation
- IT documentation (linked docs/articles)
- Technician access management + instant lockout
- Audit logs + reporting
- ConnectWise/RMM integrations
Deployment & Pricing
| Aspect | Details |
|---|---|
| Deployment | Cloud |
| Pricing Model | Quote-based (custom) |
| Free Tier | No |
| Free Trial | Yes |
| Starting Price | Not published |
See pricing page for details.
Ratings
- G2: 4.3/5 (80 reviews) — View on G2
- Our Score: 7.6/10
Strengths
✓ Purpose-built for MSP multi-client use
✓ Password + documentation unified in one platform
✓ Deep PSA/RMM integration reduces workflow friction
Weaknesses
✗ Quote-only pricing lacks transparency
✗ Geared to MSPs; not ideal for internal IT teams
✗ Setup requires upfront investment and configuration
Verdict
The MSP-native choice — credential vaulting plus client documentation in a single technician workflow. Strong for teams already on ConnectWise or N-able’s RMM, but pricing opacity and MSP-specific design limit appeal elsewhere.
Frequently asked questions
- How much does N-able Passportal cost?
- N-able Passportal starts at Custom quote. It's priced quote. See the pricing page for every plan and limit.
- Does N-able Passportal have a free trial or free version?
- N-able Passportal offers a free trial, but no permanently free tier.
- How is N-able Passportal deployed?
- N-able Passportal is available as Cloud.
- Who is N-able Passportal best for?
- N-able Passportal is best for MSPs needing client password + documentation management with PSA/RMM integration.
- Is N-able Passportal any good?
- N-able Passportal holds 4.3/5 across 80 reviews and scores 7.6/10 on our data-weighted ranking.
- What are the best N-able Passportal alternatives?
- Top alternatives include 1Password, Keeper, Bitwarden. See the full alternatives list for pricing and scores.
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