IT Portal Data-backed Assessment (2026)
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- Starting price
- $20/user/mo
- Free trial
- 30 days
- Deployment
- Cloud + on-prem
- Best for
- MSPs and internal IT teams wanting affordable, hierarchical IT documentation with built-in password management
Our verdict
IT Portal earns 7.1/10 in our review, weighted from Not yet rated and its feature/pricing profile. A budget-friendly, MSP-built IT documentation and password platform, strong value if you can live with a plainer UI than IT Glue or Hudu. Best for MSPs and internal IT teams wanting affordable, hierarchical IT documentation with built-in password management. Starting price: $20/user/mo.
Pros & cons
✓ Pros
- Affordable flat-rate tiers at scale
- Free read-only client users
- Cloud or on-prem for data sovereignty
✕ Cons
- Plainer UI than Hudu/IT Glue
- Smaller integration ecosystem
- Limited third-party reviews
Key features
- Hierarchical docs (Companies/Sites/Facilities/Cabinets)
- Password vault with audit trails + 2FA
- Device/config documentation + change history
- Knowledge base with shareable permalinks
- Free read-only client users
- PSA/RMM/AD/SNMP import
How IT Portal compares
| IT Portal | IT Glue | Hudu | |
|---|---|---|---|
| Starting price | $20/user/mo | Custom quote | $31/user/mo |
| Pricing model | per user | per user | per user |
| Free trial / tier | 30 days | — | Free trial |
| Best for | MSPs and internal IT teams wanting affordable, hierarchical IT documentation with built-in password management | MSPs wanting structured, SOC2 IT documentation | MSPs wanting modern, affordable IT documentation |
| Deployment | Cloud + on-prem | Cloud | Cloud + self-hosted |
| G2 rating | — | 4.5/5 (200) | 4.8/5 (100) |
| Capterra rating | — | — | — |
| Our score | 7.1 | 7.5 | 8.1 |
Affiliate disclosure: Some links may be affiliate or partner links. If you sign up through one, we may earn a commission at no extra cost to you. This never changes our scores or rankings. Learn more.
Full review
IT Portal review — 7.1/10
A budget-friendly, MSP-built IT documentation and password platform, strong value if you can live with a plainer UI than IT Glue or Hudu. Our score weights Not yet rated against feature breadth and pricing value.
Pricing value
IT Portal starts at $20/user/mo on a per user model after a 30 days free trial. See the full pricing breakdown.
Who should buy IT Portal
Best for MSPs and internal IT teams wanting affordable, hierarchical IT documentation with built-in password management. If that is not you, weigh the alternatives.
Frequently asked questions
- Is IT Portal worth it?
- IT Portal earns 7.1/10 in our review, weighted from Not yet rated and its feature/pricing profile. A budget-friendly, MSP-built IT documentation and password platform, strong value if you can live with a plainer UI than IT Glue or Hudu. Best for MSPs and internal IT teams wanting affordable, hierarchical IT documentation with built-in password management. Starting price: $20/user/mo.
- What does IT Portal cost?
- From $20/user/mo — see the pricing page.
Based on aggregated third-party ratings (Not yet rated) and IT Portal's published feature and pricing data. This page does not claim firsthand product use. See how we test.